Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Stuart Landsborough's Puzzling World Wanaka.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
137 Valid Reviews
The Stuart Landsborough's Puzzling World Wanaka experience has a total of 137 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 137 valid reviews:
The raw data average (mean) for all the Stuart Landsborough's Puzzling World Wanaka valid reviews is 83.14% and is based on 137 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
105 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 137 valid reviews, the experience has 105 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 105 face-to-face reviews:
The raw data average (mean) for all the Stuart Landsborough's Puzzling World Wanaka face-to-face reviews is 83.05% and is based on 105 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Jaroslav Kacmar||10/10||1383 days||4.44||13%|
|Leesa Teuber||7/10||1413 days||3.98||12%|
|Corbin Hure||8/10||1451 days||4.09||12%|
|Daphne Andrey||9/10||1467 days||4.27||13%|
|Ramon Corbett||9/10||1484 days||4.24||13%|
|Brent Johnson||8/10||1491 days||4.01||12%|
|Claudia Klinge||9/10||1499 days||4.21||12%|
|Dita Vasquez||8/10||1518 days||3.96||12%|
|Michelle O'Regan||8/10||1709 days||3.61||11%|
|Clotilde Jean||8/10||1720 days||3.59||11%|
|Michael Busching||9/10||1723 days||3.77||11%|
|Jenny Young||10/10||1724 days||3.77||11%|
|Jael Disanto||8/10||1724 days||3.58||11%|
|Nico Neubauer||10/10||1725 days||3.77||11%|
|Angharad Lloyd||8/10||1747 days||3.54||10%|
|Ben and Pauline||7/10||1747 days||3.39||10%|
|Laurent Petit||10/10||1759 days||3.7||11%|
|Wil Goes||8/10||1760 days||3.51||10%|
|Lea Watterson||8/10||1768 days||3.5||10%|
|Anais Touri||7/10||1783 days||3.32||10%|
|Anna Grafenstein||8/10||2431 days||2.27||7%|
|Tina Hilbich||9/10||2448 days||2.35||7%|
|Simeon W||9/10||2448 days||2.35||7%|
|Mirjam Betschart||8/10||2480 days||2.18||6%|
|Felix Brettner||9/10||2485 days||2.28||7%|
|Magdalene Zech||8/10||2515 days||2.11||6%|
|Marco Newald||9/10||2515 days||2.22||7%|
|Anne and Steve Bartlett||10/10||2517 days||2.22||7%|
|hendrik king||7/10||2739 days||1.62||5%|
|Sven Woelk||8/10||2795 days||1.59||5%|
|Annika Schmidt||7/10||2805 days||1.5||4%|
|Patrick Stoeit||7/10||2805 days||1.5||4%|
|Kevin Desjandino||8/10||2908 days||1.38||4%|
|Armin Boehmer||8/10||3191 days||0.85||3%|
|Sabine & Stefan||10/10||3209 days||0.86||3%|
|Aoife Lillis||8/10||3213 days||0.81||2%|
|J Bliss||8/10||3287 days||0.67||2%|
|Jo Delbrugge||7/10||3291 days||0.64||2%|
|Wendy Ashmore||8/10||3303 days||0.65||2%|
|Sean Brownell||7/10||3531 days||0.21||1%|
|Hadas and Amichay Guter||4/10||3547 days||0.16||0%|
|Tina Madsen||8/10||3548 days||0.19||1%|
|Michaela Strohmarer||10/10||3554 days||0.19||1%|
|Andrew Hammond||8/10||3713 days||0.0||0%|
|Mary Van||9/10||3743 days||0.0||0%|
|Martina Pankova||9/10||3902 days||0.0||0%|
|Thirza & Roeland||8/10||3934 days||0.0||0%|
|Ben Miklozek||8/10||3955 days||0.0||0%|
|Marianne Lovdal||9/10||3955 days||0.0||0%|
|Dale W||7/10||3964 days||0.0||0%|
|Mark Tolson||10/10||4019 days||0.0||0%|
|Stephanie Steiner||9/10||4021 days||0.0||0%|
|Andrea and Craig Swinson||6/10||4041 days||0.0||0%|
|Sarah Smith||10/10||4043 days||0.0||0%|
|Michael Walsall||9/10||4271 days||0.0||0%|
|Sarah Bridge||10/10||4281 days||0.0||0%|
|Mark Coffey||9/10||4412 days||0.0||0%|
|Eon Alers||7/10||4651 days||0.0||0%|
|Chantell Merne||10/10||4651 days||0.0||0%|
|Jurg Meister||10/10||4661 days||0.0||0%|
|Ondrej Kacena||8/10||4672 days||0.0||0%|
|Vicky Elliott||8/10||4672 days||0.0||0%|
|Sierze Oosterhuis||9/10||4672 days||0.0||0%|
|Gabriel Faber||9/10||4736 days||0.0||0%|
|Hanna Tidebrant||10/10||4828 days||0.0||0%|
|Rolf Kruger||9/10||5039 days||0.0||0%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Stuart Landsborough's Puzzling World Wanaka experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if this experience hasn't received any reviews within the last 43 days. However the Stuart Landsborough's Puzzling World Wanaka experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Stuart Landsborough's Puzzling World Wanaka experience has been adjusted for 200 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org.