Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Skydive Wanaka.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
185 Valid Reviews
The Skydive Wanaka experience has a total of 188 reviews. There are 185 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 185 valid reviews:
The raw data average (mean) for all the Skydive Wanaka valid reviews is 93.89% and is based on 185 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
92 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 185 valid reviews, the experience has 92 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 92 face-to-face reviews:
The raw data average (mean) for all the Skydive Wanaka face-to-face reviews is 92.07% and is based on 92 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|CHI HO LI||10/10||727 days||26.46||100%|
|nyssa halim||8/10||1030 days||5.39||20%|
|Ian Ling||9/10||1336 days||4.53||17%|
|Tina Kueffer||10/10||1465 days||4.28||16%|
|Viki Kent||9/10||1493 days||4.22||16%|
|Maura O'Connell||8/10||1503 days||3.99||15%|
|YEW KIM YONG||8/10||1518 days||3.96||15%|
|Henry Ang||8/10||1548 days||3.91||15%|
|Wynnie Goh||8/10||1610 days||3.79||14%|
|Valentine de Beer||9/10||1707 days||3.8||14%|
|Susanna Daaike||10/10||1716 days||3.78||14%|
|Laura Schratt||9/10||1719 days||3.78||14%|
|Virginia Fradin||10/10||1723 days||3.77||14%|
|Michael L||10/10||1725 days||3.77||14%|
|Verena Konetzhi||7/10||1739 days||3.4||13%|
|ks ks||10/10||1759 days||3.7||14%|
|Steven schoof||1/10||1761 days||2.7||10%|
|Max Seikowsky||9/10||1764 days||3.69||14%|
|Rujing Lu||9/10||1792 days||3.64||14%|
|Matt Lohmeyer||10/10||1792 days||3.64||14%|
|Anais Boileau||10/10||1807 days||3.61||14%|
|Madita and Lisann||9/10||1808 days||3.6||14%|
|Xue Rong Kok||7/10||1823 days||3.25||12%|
|Sivram SD||10/10||1823 days||3.58||14%|
|melissa heng||10/10||2067 days||3.1||12%|
|Andy Jobst||10/10||2189 days||2.86||11%|
|Andreas Liebe||10/10||2447 days||2.35||9%|
|Jana Rutkowski||10/10||2450 days||2.35||9%|
|Jesper Henriksen||8/10||2459 days||2.21||8%|
|Helene Andersen||10/10||2459 days||2.33||9%|
|Sara Berton||9/10||2473 days||2.3||9%|
|Kiernan Matthew||10/10||2491 days||2.27||9%|
|Becky Davis||10/10||2491 days||2.27||9%|
|Natalie Boehm||8/10||2523 days||2.1||8%|
|Audrey Ripoche||9/10||2805 days||1.65||6%|
|Rey Germain||9/10||2805 days||1.65||6%|
|Asmawi Wahab||10/10||2829 days||1.61||6%|
|Sabisch Moritz||10/10||2829 days||1.61||6%|
|Andreas and Christine and Nora Busch||10/10||2918 days||1.43||5%|
|Kasten Madsen||8/10||3203 days||0.83||3%|
|Erik Poirer||9/10||3208 days||0.86||3%|
|R Straathof||8/10||3210 days||0.82||3%|
|Chris Marsh||9/10||3220 days||0.84||3%|
|Roberto Hallblom||7/10||3221 days||0.76||3%|
|Katja Klein||10/10||3268 days||0.75||3%|
|Marc Edwards||10/10||3518 days||0.26||1%|
|Sam papworth||10/10||3528 days||0.24||1%|
|Danny Connor||10/10||3528 days||0.24||1%|
|Craig Hathaway||10/10||3528 days||0.24||1%|
|Sarah James||9/10||3528 days||0.24||1%|
|Shoko Watanabe||9/10||3528 days||0.24||1%|
|Nick Foster||9/10||3542 days||0.21||1%|
|Christine Gschwandtl||10/10||3551 days||0.19||1%|
|Adam Duus-Boolsen||8/10||3552 days||0.18||1%|
|Michael Long||10/10||3553 days||0.19||1%|
|Laurent Michon||8/10||3558 days||0.17||1%|
|Manuela Manns||9/10||3573 days||0.15||1%|
|Ann Michle||9/10||3845 days||0.0||0%|
|Kaddi & Grego||9/10||3926 days||0.0||0%|
|emily walters||10/10||3953 days||0.0||0%|
|Omar Frenchy||9/10||3962 days||0.0||0%|
|Conor Coyle||8/10||3970 days||0.0||0%|
|Grainne Ahern||3/10||3984 days||0.0||0%|
|Sanne Bouw||10/10||4015 days||0.0||0%|
|phil harter||10/10||4137 days||0.0||0%|
|Manuel M||10/10||4168 days||0.0||0%|
|Tracy McKenzie||10/10||4168 days||0.0||0%|
|Chris S||9/10||4198 days||0.0||0%|
|Nicole Weckert||10/10||4198 days||0.0||0%|
|scott waldron||10/10||4229 days||0.0||0%|
|Robyn Stevens||10/10||4229 days||0.0||0%|
|Jamie R||10/10||4259 days||0.0||0%|
|sarlene sarlene||10/10||4259 days||0.0||0%|
|madelene hjort||10/10||4259 days||0.0||0%|
|Christophe Delacourt||10/10||4262 days||0.0||0%|
|melony Stieben||10/10||4281 days||0.0||0%|
|peter barrett||10/10||4291 days||0.0||0%|
|Neeltje Bongers||10/10||4299 days||0.0||0%|
|Dustin Williams||10/10||4299 days||0.0||0%|
|Abigail Mullins||10/10||4314 days||0.0||0%|
|Marlene Sander||9/10||4334 days||0.0||0%|
|matt snell||10/10||4339 days||0.0||0%|
|Sascha Bucher||10/10||4356 days||0.0||0%|
|saskia Seidel||10/10||4356 days||0.0||0%|
|densie clarke||10/10||4383 days||0.0||0%|
|Ruben Ott||10/10||4383 days||0.0||0%|
|Victoria Thomson||10/10||4383 days||0.0||0%|
|Eleanor Edwards||10/10||4420 days||0.0||0%|
|Louise Harris||10/10||4420 days||0.0||0%|
|Hannah Logan||10/10||4420 days||0.0||0%|
|Gaurav M||10/10||4421 days||0.0||0%|
|Rebekah Holbrook||9/10||4687 days||0.0||0%|
|Lyn Saxon||10/10||4744 days||0.0||0%|
|Wendy Williams||9/10||4751 days||0.0||0%|
|Ian Coldrake||10/10||4826 days||0.0||0%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Skydive Wanaka experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if this experience hasn't received any reviews within the last 43 days. However the Skydive Wanaka experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Skydive Wanaka experience has been adjusted for 200 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org.