Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Orakei Korako Geyserland Resort.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
76 Valid Reviews
The Orakei Korako Geyserland Resort experience has a total of 76 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 76 valid reviews:
The raw data average (mean) for all the Orakei Korako Geyserland Resort valid reviews is 81.05% and is based on 76 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
65 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 76 valid reviews, the experience has 65 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 65 face-to-face reviews:
The raw data average (mean) for all the Orakei Korako Geyserland Resort face-to-face reviews is 80.31% and is based on 65 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Andrew Hugh Hart||7/10||795 days||100%|
|Johannes F||8/10||1463 days||23%|
|ben carroll||10/10||1494 days||24%|
|Amadine Lachaire||8/10||1505 days||22%|
|Ludovica Velo||9/10||1759 days||21%|
|Ral Pritchard||8/10||1783 days||19%|
|Catherine Schlachter||9/10||2445 days||13%|
|Christina Perez||8/10||2445 days||12%|
|Marc Engstle||8/10||2492 days||12%|
|Toke Frederiksen||7/10||2493 days||11%|
|Andreas Brodhaeker||5/10||2512 days||10%|
|Julia Amberger||5/10||2520 days||10%|
|Annalina Drebald||5/10||2520 days||10%|
|Jirka Sirka||10/10||2823 days||9%|
|Jill Fischer||9/10||2863 days||8%|
|Craig Jones||8/10||2894 days||7%|
|Hanneke P||7/10||2894 days||7%|
|Adam Hassan||8/10||2930 days||7%|
|Gerard van de Ven||9/10||2930 days||7%|
|The Mowbrays||9/10||2935 days||7%|
|Helmut Schmid||10/10||3194 days||4%|
|Ronald Veldman||8/10||3207 days||4%|
|Suzanne van Kol||9/10||3222 days||4%|
|Ellen Jacobs||8/10||3227 days||4%|
|Tobias Forst||9/10||3292 days||3%|
|Ross Cooke||10/10||3298 days||3%|
|David & Mary-Jane Ryder||10/10||3303 days||3%|
|Eric & Liz McKean||10/10||3548 days||1%|
|Aimee Pollett||7/10||3556 days||0%|
|Marty Fey||7/10||3557 days||0%|
|Joop Ezendam||8/10||3558 days||0%|
|John Taylor||9/10||3565 days||0%|
|Nick Roberts||7/10||3569 days||0%|
|Isabel & Tillmann||9/10||3569 days||0%|
|mr Schumader||8/10||3580 days||0%|
|Eva Weichs||7/10||3584 days||0%|
|Trov & Liz Warren||8/10||3586 days||0%|
|Matthijs Muijsers||8/10||3587 days||0%|
|Alan & Gill Geach||8/10||3588 days||0%|
|Sarah Ewing||10/10||3591 days||0%|
|Adam Gerrard||5/10||3861 days||4%|
|John N||9/10||3925 days||5%|
|Blair Malcolm||7/10||3940 days||5%|
|Jarda Novotag||6/10||4031 days||4%|
|Charles Lyne||9/10||4235 days||5%|
|Linda and Peter||8/10||4644 days||5%|
|Andria Davis||8/10||4658 days||5%|
|Jane Holm||8/10||4713 days||5%|
|Bas Marieke||9/10||5006 days||5%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Orakei Korako Geyserland Resort experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Orakei Korako Geyserland Resort experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Orakei Korako Geyserland Resort experience has been adjusted for 200 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org.