Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Mitai Maori Village.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Mitai Maori Village

Valid Reviews

147 Valid Reviews

The Mitai Maori Village experience has a total of 147 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 147 valid reviews:

Rating Count Percentage
10/10 29
20%
9/10 43
29%
8/10 34
23%
7/10 19
13%
6/10 12
8%
5/10 6
4%
4/10 2
1%
3/10 0
0%
2/10 2
1%
1/10 0
0%

81.36% Average

The raw data average (mean) for all the Mitai Maori Village valid reviews is 81.36% and is based on 147 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

135 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 147 valid reviews, the experience has 135 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 135 face-to-face reviews:

Rating Count Percentage
10/10 26
19%
9/10 39
29%
8/10 31
23%
7/10 17
13%
6/10 12
9%
5/10 6
4%
4/10 2
1%
3/10 0
0%
2/10 2
1%
1/10 0
0%

80.89% Average

The raw data average (mean) for all the Mitai Maori Village face-to-face reviews is 80.89% and is based on 135 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

78.78%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Michele Geillon 10/10 1709 days true 3.8 100%
Stephanie Still 8/10 1725 days true 3.58 94%
Anna Scholten 8/10 1764 days true 3.51 92%
Sascha Daub 9/10 1765 days true 3.69 97%
Ulli 6/10 1769 days true 3.06 80%
Bram and Laura 7/10 2191 days true 2.6 68%
Lagarde 9/10 2433 days true 2.38 63%
Florian Littmann 7/10 2496 days true 2.06 54%
Anna 7/10 2496 days true 2.06 54%
Celine Darde 6/10 2506 days true 1.86 49%
Ludovic Denee 6/10 2506 days true 1.86 49%
Constanze 10/10 2835 days true 1.59 42%
Soren and Inelase Lindhardbell 9/10 2903 days true 1.46 38%
Soren and Inelase Lindhardbell 9/10 2903 days true 1.46 38%
Wouter Trumpie 7/10 2910 days true 1.32 35%
Timo Maschke 9/10 2912 days true 1.44 38%
Cennart ud Brock 8/10 2920 days true 1.36 36%
Alexander Klein 6/10 2925 days true 1.18 31%
Thibault Bonenfant 10/10 2927 days true 1.41 37%
Roshnie 8/10 2951 days true 1.3 34%
Moss 9/10 3181 days true 0.92 24%
Paul & Jayne Smith 5/10 3206 days true 0.7 19%
Tamara McVey 10/10 3208 days true 0.86 23%
M H Hansen 5/10 3208 days true 0.7 18%
Dirk & Marlene 9/10 3208 days true 0.86 23%
Lesley Nicolas 9/10 3208 days true 0.86 23%
Hans Oudenbroek 7/10 3210 days true 0.78 21%
Hayo Heerink 8/10 3211 days true 0.82 21%
de Weijer 2/10 3213 days true 0.64 17%
Magda Savels 9/10 3218 days true 0.85 22%
Dugald McCallum 10/10 3224 days true 0.83 22%
van Rees 8/10 3296 days true 0.66 17%
John & Myra Sloan 2/10 3296 days true 0.52 14%
Ron & Hannah de Reuver 5/10 3301 days true 0.55 15%
GenH 7/10 3531 days 0.21 6%
Zoe Barker 6/10 3536 days true 0.19 5%
Knapen 7/10 3542 days true 0.19 5%
Jason & Beth Berlin 10/10 3548 days true 0.2 5%
Nicola Thackray 9/10 3549 days true 0.2 5%
Gillian Powell 8/10 3563 days true 0.16 4%
J Blake 9/10 3566 days true 0.16 4%
Adam Hayley 5/10 3574 days true 0.12 3%
Valerie 10/10 3576 days true 0.14 4%
Annie Pennington 8/10 3577 days true 0.14 4%
Tayler Gray 5/10 3577 days true 0.12 3%
Rich Butler 4/10 3580 days true 0.11 3%
Seifert 10/10 3582 days true 0.13 4%
Henrik Petersen 8/10 3583 days true 0.12 3%
Barry 9/10 3583 days true 0.13 3%
Petersen 10/10 3583 days true 0.13 3%
Elinor Bell 6/10 3585 days true 0.11 3%
Clamdine 8/10 3585 days true 0.12 3%
Emma Wilkinson 9/10 3589 days true 0.12 3%
Jenny 8/10 3591 days true 0.11 3%
janrip 9/10 3652 days 0.0 0%
allesca 9/10 3713 days 0.0 0%
Jon van Hanten 8/10 3852 days true 0.0 0%
Charli Skinner 8/10 3857 days true 0.0 0%
Katy 7/10 3860 days true 0.0 0%
Jake Webster 4/10 3913 days true 0.0 0%
Andy & Louise Dutton 9/10 3914 days true 0.0 0%
Andy 7/10 3917 days true 0.0 0%
Matt Roper 9/10 3918 days true 0.0 0%
Michele Prevost 9/10 3922 days true 0.0 0%
Gerhard Kronen 6/10 3924 days true 0.0 0%
snodge 9/10 3927 days 0.0 0%
Barbara Peddie 8/10 3927 days 0.0 0%
Wender Jakoleseu 8/10 3929 days true 0.0 0%
M and H Lunn 8/10 3936 days true 0.0 0%
Johan 10/10 3937 days true 0.0 0%
Roger Trusedale 9/10 3937 days true 0.0 0%
Will Jemma 8/10 3940 days true 0.0 0%
David Rich 9/10 3940 days true 0.0 0%
Lousie Hug 9/10 3941 days true 0.0 0%
Anne Veser 10/10 3947 days true 0.0 0%
Caitriona Doyle 9/10 3949 days true 0.0 0%
Pam K 10/10 3954 days true 0.0 0%
Douglas Kirby 9/10 3968 days true 0.0 0%
Annemiek and Rianne 9/10 3968 days true 0.0 0%
Connie Graae 8/10 3972 days true 0.0 0%
Torsten Gehrke 7/10 3972 days true 0.0 0%
maleta 7/10 4038 days true 0.0 0%
canadianislandgirl 8/10 4047 days 0.0 0%
bhb 8/10 4078 days true 0.0 0%
mizzsharon 10/10 4078 days 0.0 0%
bondd 10/10 4126 days true 0.0 0%
Andrew 7/10 4231 days 0.0 0%
MorganK 8/10 4253 days true 0.0 0%
BouterG 9/10 4257 days true 0.0 0%
straw64 8/10 4261 days 0.0 0%
caroldarren 8/10 4261 days true 0.0 0%
Adi 10/10 4261 days true 0.0 0%
Jake1 8/10 4263 days true 0.0 0%
Katharina 9/10 4265 days true 0.0 0%
AlbertF 7/10 4267 days true 0.0 0%
LosItaly 10/10 4273 days true 0.0 0%
ClodaghM 7/10 4278 days true 0.0 0%
Andrew Wilson 9/10 4278 days true 0.0 0%
Robert 7/10 4284 days true 0.0 0%
Maria 8/10 4284 days true 0.0 0%
JohnE 5/10 4287 days true 0.0 0%
RachelR 8/10 4294 days true 0.0 0%
DavidMurray 10/10 4295 days true 0.0 0%
Lorna 9/10 4310 days true 0.0 0%
NinaH1 9/10 4311 days true 0.0 0%
Bruce 8/10 4311 days true 0.0 0%
Katy 6/10 4311 days true 0.0 0%
Daniel 6/10 4320 days true 0.0 0%
ArnarF 8/10 4320 days true 0.0 0%
SonjaS 9/10 4320 days true 0.0 0%
HenkR 8/10 4320 days true 0.0 0%
Salick 6/10 4325 days true 0.0 0%
Corien 7/10 4325 days true 0.0 0%
Stijn 8/10 4328 days true 0.0 0%
Andie 9/10 4333 days true 0.0 0%
Amy 9/10 4339 days true 0.0 0%
Zylstra 9/10 4341 days true 0.0 0%
Melinda 7/10 4345 days true 0.0 0%
landlord 9/10 4348 days 0.0 0%
Helen 8/10 4373 days true 0.0 0%
David 9/10 4374 days true 0.0 0%
Tony 10/10 4378 days true 0.0 0%
Paul 10/10 4378 days true 0.0 0%
Sabrina 9/10 4392 days true 0.0 0%
Hanna 8/10 4406 days true 0.0 0%
Gayle 9/10 4418 days true 0.0 0%
Rebekka 10/10 4425 days true 0.0 0%
Gemma 10/10 4428 days true 0.0 0%
Jeni 9/10 4447 days true 0.0 0%
Daniela Bell 7/10 4467 days true 0.0 0%
fgregory 10/10 4523 days 0.0 0%
Liz Brown 10/10 4597 days 0.0 0%
Naoko 10/10 4627 days true 0.0 0%
Ivan 10/10 4689 days true 0.0 0%
Jenny Hulsebosch 9/10 4689 days true 0.0 0%
Gail 10/10 4707 days true 0.0 0%
Stella 9/10 4730 days true 0.0 0%
marie-pier Poulin 10/10 4731 days true 0.0 0%
Michelle Orr 10/10 4743 days true 0.0 0%
Kevin 6/10 4746 days true 0.0 0%
JanKovar 10/10 4979 days true 0.0 0%
Flinders 7/10 4985 days true 0.0 0%
Dave 8/10 4991 days true 0.0 0%
Janning 8/10 4997 days true 0.0 0%
Hannah 9/10 5001 days true 0.0 0%
KikiNelissen 9/10 5039 days true 0.0 0%
Geert 6/10 5041 days true 0.0 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Mitai Maori Village experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-4.07% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 43 days. However the Mitai Maori Village experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Mitai Maori Village experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -4.01%
198 -4.03%
199 -4.05%
200 -4.07%
201 -4.09%
202 -4.11%
203 -4.13%

Final Ranking Score

75%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.