186 Rankers Reviews
3 Face-to-Face
13 Rental Cars
Call and discuss your needs.
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Credit card booking.
Further information.
Standard company pricing.
Realtime booking engine.
Automatic standard pricing.
No personal connection.
We know this isn’t just about the vehicle you drive, it’s also about where you go and how you get there. That’s why we share our local knowledge with you, to make your journeys more interesting, more fun and more rewarding. We love New Zealand and want everybody who drives it to get the most from the experience.
We also want your motoring to be carefree. We provide a 24-hour roadside assist, free standard insurance (there is a standard hirer liability limit of $3,000) and we can rent to 18 to 20-year-olds with an additional $500 liability limit.
When you get into one of our vehicles, you’ll know it’s been really well looked after and it’s going to be reliable.
We do all we can to make sure they’re safe, through regular servicing and sending them for government inspections every six months.
The other good news is the cheap price. We guarantee you won’t find a better price for rental cars of a similar age and quality.
Our policy is to offer you the best deal going. We do that by providing you with the best vehicle in its class that we have available on the day. For that reason, we wait until pick-up to tell you exactly which car it will be.
We also promise to provide what you have asked for, or even go one better. So if you book a people mover with seven seats you will get one – or a vehicle with more seats. We also upgrade customers from time to time.
Come to us knowing you'll be getting a great vehicle at a very sharp price. If you’re not happy with the vehicle we’ve chosen for you, we’ll gladly find you another one, so long as one is available.
Feature | Value | Info |
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Location |
North Island ▷ Auckland Region ▷ Auckland |
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Categories |
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Business Times |
Summer Hours (November - April)
Winter Hours (May - October)
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Showing 13 reviews of 186.
Mode Car Rentals has selected this customer review to be pinned to the top of this page.
This review was selected by Mode Rentals of Mode Car Rentals on Thu 10 Jan, 2019.
Jodi I
Ranking: 10/10
The best rental car company we have used in New Zealand. Very welcoming staff who are extremely helpful :) We will most definitely be back.
Thank you
Mode Car Rentals responds:
Thanks for the review Jodi! ~ Matt, The Mode Team
Richard Williams
Ranking: 9/10
MODE Car Rentals Auckland are a great service. I have used their services over some years now when i return to NZ. Great value for money and never had any trouble with the vehicles, i have always been very happy with their cleanliness, and standard. The customer service is also very amenable, friendly and kind.
Just a couple of feedbacks...The Auckland CBD pick-up was super hard to find and if i had been told to go to the MODE counter INSIDE the railway station i wouldn't have got lost. Also, since i am usually arriving internationally i often don't bother with a NZ phone sim card and therefore do not have GPS. I know it's old fashioned but a map in the glovebox would be great.
I will continue to choose MODE, best in NZ in my opinion.
Rankers works with a local (NZ owned) car rental booking agent, so our customers receive the best service, at the best price.
Simply enter your details and choose the best quote from major car rental companies in NZ.
No booking fees, lowest price guarantee and Rankers will be with you all the way with our own local advice.
Rental Cars bookings… Compare and Book Rental Cars … best service, best price!
Ian Viney
Ranking: 9/10
Got a car at Wellington airport. Took about 10 mins from calling Mode until the shuttle van arrived, then less than 10 min ride to their depot, which is basic but functional. No problems with the car, and returning it was just as straightforward.
Mode Car Rentals is open for business… Visit Website …now's your chance to take a closer look.
Arsalan
Ranking: 1/10
Warning: this company is a Cowboy Trader.
I booked a rental car with them for 11 days. They give me 2 options upon picking up the car: a) pay extra; b) we cancel the booking without a refund. Now we have a court hearing for the refund!
Vicki MacPherson
Ranking: 10/10
I used Mode Car rentals in Auckland and they were absolutely amazing. As I was travelling on my own they made the process very easy and hassle free.
Jon Petrie
Ranking: 9/10
I rented a mini 2 birth camper (a Honda Partner) initially for three weeks, then extended rental for another ten days or so (threw away my return ticket, and replaced it with a cheap one way to USA — my home is Canada). I loved the car, peppy, easy to drive and park, inconspicuous (unlike a true camper). Initially I was provided with an air mattress—it had a leak and took up too much space. Thanks to Matthew I easily arranged a swop for foam pads. I was travelling with a woman friend for the first few weeks and we always booked an Airbnb, occasionally I used the Honda as second bedroom if I wanted my own space, or to sleep near a beach, during those weeks. Once my friend departed, I was sleeping in the Honda and not booking an Airbnb four nites out of five. Loved being able to find seclude places to park overnight, not having to plan out where I would spend the night more than a few hours before nightfall, and when sleeping in the vehicle, not being obvious that the vehicle was a habitation. [I am 75 years old, a fairly experienced camper, and well able to afford a hotel.]
Only reason I am giving a 9 rather than a 10: when I extended my booking on phone I was told that I would get email confirmation, didn’t get one, and I was left anxious over a weekend (exact details here may be off). Employees are personable, kindly, but sometimes paperwork follow thru may be lacking or sloppy. Small inconvenience, but be prepared.
MS
Ranking: 9/10
My experience with Mode car rentals was overall very good and was excellent value for money. The man who picked me up from the airport was lovely and very informative. The car itself was fantastic and I had no issues at all. My only annoyance was with the drop off. I arrived to return the car and was waiting for around 10-15 minutes to only to be told I had to drop it off at another location as there was no shuttle bus running from the office. I was in quite a rush and had to reload my car with all my luggage, drive to the alternate drop off and then proceed to wait 15 minutes for the next shuttle bus to leave. It was quite inconvenient and stressful, but all of the staff members I dealt with were lovely and the car it’s self was fantastic. I would definitely choose mode rentals again, but ensure to allow extra time when dropping back the vehicle
BWishart
Ranking: 8/10
I had a very positive experience renting from Mode. I rented a small car for 3 months. Lauren, at the downtown office, went far beyond the call of duty in making sure that any issues were taken care of. I would certainly rent from them again.
Jane
Ranking: 10/10
We were very impressed with Mode Rentals. Their communication was friendly and prompt and the car was very good. We asked if we could collect the car a couple of days earlier than our original booking, so extending the rental period to almost 6 weeks, and this was arranged quickly and with no problems at all. They organised a shuttle to take us to the airport after we had dropped the car off which was very helpful.
I would recommend them.
Mode Car Rentals responds:
Thanks for the review Jane! We're always happy to offer our customer's flexibility with their bookings, and we're stoked to hear you had a great time visiting New Zealand. Hope to see you on our shores again soon!
Inoke Afeaki
The authenticity of this review is currently being investigated
Ranking: 8/10
Pick up from Wellington Airport Shelly Bay. Tidy and professional young company that gives established rental companies a decent challenge. Worth taking them on to keep the competition honest.
Mode Car Rentals responds:
Hey there Inoke! Thanks for the review! Glad to hear you had a great time renting with us!
Mode Car Rentals is open for business… Visit Website …now's your chance to take a closer look.
Jenn Howell
Ranking: 10/10
Great cars and really lovely people.
Mode Car Rentals responds:
Thanks for the review Jenn! Stoked to hear you enjoyed your experience with us!
Disappointed
Ranking: 3/10
They have buniess ide to charge extra when you return your car.
The rented car was dirty when we picked it up and when we returned it in same condition after rental they just charge you extra. The feeling is that they have scamming you of 200 dollar as their business ide. Very annoying.
Mode Car Rentals responds:
Hey there, sorry to hear about your experience, please contact us on info@moderentals.com and we'll do our best to sort out any issues you might be having.
Rankers works with a local (NZ owned) car rental booking agent, so our customers receive the best service, at the best price.
Simply enter your details and choose the best quote from major car rental companies in NZ.
No booking fees, lowest price guarantee and Rankers will be with you all the way with our own local advice.
Rental Cars bookings… Compare and Book Rental Cars … best service, best price!
Bevan Read
Ranking: 9/10
Great service, just felt a little sorry for the person on duty as there was a bit of a rush at the time I came to pick up.
Mode Car Rentals responds:
Thanks for the review Bevan! We're glad we maintained great service even in busy times, we try our best to allocate staff at peak times, but it can be hard to anticipate early drop offs or late pick ups. Thanks for your understanding!
John Bassett
Ranking: 10/10
I found the lady behind the counter very helpful.
Mode Car Rentals responds:
Thanks for the review John! Glad to hear you had a good experience with us!
Rankers works with a local (NZ owned) car rental booking agent, so our customers receive the best service, at the best price.
Simply enter your details and choose the best quote from major car rental companies in NZ.
No booking fees, lowest price guarantee and Rankers will be with you all the way with our own local advice.
Rental Cars bookings… Compare and Book Rental Cars … best service, best price!