Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Lowburn Harbour.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
69 Valid Reviews
The Lowburn Harbour experience has a total of 71 reviews. There are 69 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 69 valid reviews:
The raw data average (mean) for all the Lowburn Harbour valid reviews is 84.06% and is based on 69 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
7 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 69 valid reviews, the experience has 7 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 7 face-to-face reviews:
The raw data average (mean) for all the Lowburn Harbour face-to-face reviews is 87.14% and is based on 7 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Liz Wade||7/10||300 days||78.02||78%|
|Vasudev Rupanaguntla||10/10||362 days||79.23||80%|
|Mike Sc||9/10||423 days||71.65||72%|
|Glen Marshall UK||9/10||637 days||38.24||38%|
|Clare & Gerry||10/10||637 days||38.24||38%|
|Pat Burns||8/10||637 days||36.33||36%|
|Mads Mossin||8/10||637 days||36.33||36%|
|Mike Fricker||8/10||788 days||18.94||19%|
|Raja Azizul||6/10||788 days||16.55||16%|
|Sophie Skinner||9/10||788 days||19.93||20%|
|Jonas R.||8/10||788 days||18.94||19%|
|Christian Oerlemans||7/10||1014 days||5.5||5%|
|Katharina Pisarew||10/10||1036 days||5.55||5%|
|Fei Fei Lei||7/10||1051 days||4.83||5%|
|Meg X||9/10||1061 days||5.18||5%|
|Ricky Nurhayati||9/10||1063 days||5.16||5%|
|Ronald Daigneault||8/10||1085 days||4.77||5%|
|Debbie Lesurf||10/10||1092 days||5.0||5%|
|Grace White||7/10||1323 days||4.14||4%|
|P Poiraa||8/10||1373 days||4.23||4%|
|Michel Baumgartner||8/10||1377 days||4.23||4%|
|Craig Eagleton||8/10||1400 days||4.18||4%|
|Daniel Baeyens||9/10||1426 days||4.35||4%|
|Rhea Welsh-Hussain||9/10||1445 days||4.32||4%|
|Nicola Barlow||9/10||1452 days||4.3||4%|
|Derek Drost||8/10||1522 days||3.96||4%|
|Syed Mohd Muhafiz Syed Mohd Bakar||9/10||1671 days||3.87||4%|
|Chadd Holland||10/10||1703 days||3.81||4%|
|Sam Smith-Palomeque||8/10||1718 days||3.59||3%|
|Antonio BENITEZ||6/10||1792 days||3.02||3%|
|Ana Guimaraes||8/10||1832 days||3.38||3%|
|Darwin Dean||9/10||2039 days||3.15||3%|
|Lenka Korinkova||10/10||2085 days||3.06||3%|
|Jiri Benda||9/10||2085 days||3.06||3%|
|Katharina Block||9/10||2088 days||3.06||3%|
|Mike Merrick||8/10||2096 days||2.89||3%|
|Andrew Cruickshank||7/10||2098 days||2.76||3%|
|Lieselotte Michels||9/10||2130 days||2.97||3%|
|Sebastian Sanne||8/10||2141 days||2.81||3%|
|Lindsay Berquist||8/10||2402 days||2.32||2%|
|Justin globalgauthiers.blogspot.com||7/10||2432 days||2.17||2%|
|Mike Fricker||8/10||2432 days||2.26||2%|
|Jesse Farrell||8/10||2531 days||2.08||2%|
|Steve Warren||8/10||2644 days||1.87||2%|
|Team Kim&James||8/10||2675 days||1.81||2%|
|Matt & Sue Standish||7/10||2797 days||1.52||1%|
|auré bis||7/10||2887 days||1.36||1%|
|Judith & John Bishop||8/10||3559 days||0.17||0%|
Several adjustments to the weighted average may be added to improve relevancy and credibility. Lowburn Harbour does not meet the criteria for any of these adjustments to apply.
The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com.