Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Nelson i-SITE Visitor Information Centre.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Nelson i-SITE Visitor Information Centre

Valid Reviews

168 Valid Reviews

The Nelson i-SITE Visitor Information Centre experience has a total of 168 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 168 valid reviews:

Rating Count Percentage
10/10 56
33%
9/10 48
29%
8/10 37
22%
7/10 15
9%
6/10 6
4%
5/10 2
1%
4/10 1
1%
3/10 2
1%
2/10 1
1%
1/10 0
0%

86.37% Average

The raw data average (mean) for all the Nelson i-SITE Visitor Information Centre valid reviews is 86.37% and is based on 168 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

166 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 168 valid reviews, the experience has 166 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 166 face-to-face reviews:

Rating Count Percentage
10/10 56
34%
9/10 46
28%
8/10 37
22%
7/10 15
9%
6/10 6
4%
5/10 2
1%
4/10 1
1%
3/10 2
1%
2/10 1
1%
1/10 0
0%

86.33% Average

The raw data average (mean) for all the Nelson i-SITE Visitor Information Centre face-to-face reviews is 86.33% and is based on 166 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

87.63%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Rob and Nicole 8/10 1442 days 100%
Anna Kern 10/10 1772 days 87%
Sophie Arru 8/10 1862 days 76%
Federica Miral 10/10 1912 days 78%
Francois Pierre 8/10 1915 days 73%
Laurence 10/10 2138 days 65%
Johanna Lidel 10/10 2138 days 65%
Anna Birzle 10/10 2138 days 65%
Elisabeth Ringswandl 9/10 2139 days 65%
Thomas Haslbeck 9/10 2139 days 65%
Mak Walther 9/10 2140 days 65%
Miriam Burchartz 10/10 2140 days 65%
Blandine Giusti 10/10 2140 days 65%
Lara Jakob 10/10 2141 days 65%
Eva Marsikova 10/10 2142 days 64%
Katherine Britten 9/10 2143 days 64%
Jade Cownley 10/10 2164 days 63%
Melvin Spear 9/10 2170 days 63%
Robin Sommer 9/10 2177 days 62%
Marie Weber 9/10 2185 days 62%
Emilie Normand 10/10 2190 days 62%
Ives van der Sluijs 7/10 2198 days 53%
Lukas Dost 9/10 2198 days 61%
Daniel Kueuzberger 7/10 2198 days 53%
Laura and Marie 9/10 2202 days 61%
Erik Hafuer 10/10 2219 days 60%
David and Stephan 10/10 2220 days 60%
Michael Rein 9/10 2227 days 59%
Vanessa Leverrier 10/10 2235 days 59%
Inge van Noorf 8/10 2238 days 54%
Lea Darotchetche 9/10 2406 days 49%
Greg Gilmore 8/10 2478 days 41%
Fiona Hawkins 9/10 2478 days 44%
Pelletier 7/10 2483 days 38%
Julia Schabenberger 10/10 2484 days 44%
Lola 9/10 2484 days 44%
Laura 10/10 2484 days 44%
Ryan Lieston 6/10 2485 days 32%
Manuela 7/10 2485 days 38%
Corinne 8/10 2486 days 40%
Pavel Macek 9/10 2487 days 44%
Zuzana Holubova 8/10 2487 days 40%
James Russell 9/10 2492 days 43%
Hannah Watt 9/10 2492 days 43%
Alex 9/10 2494 days 43%
Becky 8/10 2494 days 40%
Christoph Betten 5/10 2494 days 30%
Franz Birkefeld 9/10 2495 days 43%
Kathrin Lerch 5/10 2498 days 30%
Laura 10/10 2499 days 43%
Andreas Schindler 7/10 2499 days 37%
Katja 10/10 2511 days 42%
Jenny Finch 10/10 2512 days 42%
Chris Handley 8/10 2512 days 39%
Rachael Venour 8/10 2514 days 39%
Ruud Biemans 7/10 2516 days 36%
Anne Haenchen 9/10 2516 days 42%
Kathi 9/10 2516 days 42%
Jessica Wagner 6/10 2519 days 30%
Gordon Thomas 6/10 2519 days 30%
Hirsch Svenja 10/10 2519 days 42%
Mahr Svenja 8/10 2519 days 38%
Nils Erdweg 10/10 2519 days 42%
Radana Dlouha 8/10 2522 days 38%
Konrad Ullmann 9/10 2522 days 42%
Vaclav 8/10 2522 days 38%
Michael Steimel 10/10 2526 days 41%
Isabelle Bohle 10/10 2526 days 41%
Callum 8/10 2528 days 38%
Larry Majerus 10/10 2529 days 41%
Jan Majerus 10/10 2529 days 41%
Andrew Luke 9/10 2530 days 41%
Rebecca Luke 8/10 2530 days 38%
Marinette 6/10 2531 days 30%
Barbara 9/10 2531 days 41%
Gassat 8/10 2538 days 37%
Ruth Watkin 9/10 2540 days 41%
Felix 2/10 2541 days 24%
Susan 7/10 2541 days 34%
Matthias Freiling 10/10 2542 days 40%
Becky Davis 8/10 2543 days 37%
Alexis Redor 9/10 2547 days 40%
Paul Wallace 9/10 2550 days 40%
Jesse Flynn 7/10 2551 days 34%
Clarissa Krote 8/10 2556 days 36%
Ngaire Davies 9/10 2558 days 39%
Luca Willensrock 9/10 2560 days 39%
Jan Pekarek 10/10 2562 days 39%
Sharon Wang 8/10 2563 days 36%
David Esner 10/10 2564 days 39%
David Brooks 10/10 2564 days 39%
Petra Kurcova 10/10 2564 days 39%
Adam Balcar 10/10 2564 days 39%
Josefina Tassone 10/10 2565 days 39%
Anne Collet 10/10 2568 days 39%
Arnaud Memay 8/10 2568 days 36%
Rupert 10/10 2570 days 39%
Greg Fischer 10/10 2573 days 39%
Adrien Godeloup 9/10 2573 days 39%
Robert Geissler 8/10 2573 days 35%
Danica Vrsljko 9/10 2573 days 39%
Lior Bakski 8/10 2573 days 35%
Elin Paulssen 9/10 2575 days 38%
Aitnan Melman 10/10 2577 days 38%
Rebecca Alt 10/10 2578 days 38%
Julia Ahrend 10/10 2578 days 38%
jonas meier 8/10 2580 days 35%
hendrik king 9/10 2789 days 26%
Mark Wiggington 9/10 2844 days 22%
Audrey Ripoche 3/10 2857 days 10%
Miranda 9/10 2858 days 21%
Timothy 7/10 2858 days 17%
Bertrand Gilles 8/10 2863 days 19%
Katharina 9/10 2868 days 21%
Ken Milligan 9/10 2868 days 21%
Ton Martens 10/10 2872 days 21%
Katherine 10/10 2874 days 20%
Ben Martin 10/10 2874 days 20%
Camille Coombes 10/10 2874 days 20%
Mathieu Maran 9/10 2874 days 20%
Trudy Ryan 7/10 2875 days 16%
Janina Hoffmann 9/10 2876 days 20%
Thomas 9/10 2879 days 20%
Lieven De Vlaminck 10/10 2880 days 20%
Jen 8/10 2881 days 18%
Marketa 9/10 2881 days 20%
Caderet 10/10 2883 days 20%
Eddie Schwarz 8/10 2885 days 17%
Sebastian 9/10 2885 days 20%
Florent Corino 8/10 2885 days 17%
Amiot Cyriane 9/10 2885 days 20%
Lea Bulle 7/10 2885 days 16%
Valentina Fuchs 6/10 2885 days 12%
Fabian 9/10 2885 days 20%
Jonas Herrmann 7/10 2885 days 16%
Julien Panossian 8/10 2885 days 17%
Armand Poulain 8/10 2887 days 17%
Ken Jones 10/10 2888 days 20%
Patrick O'Connell 10/10 2891 days 19%
Daniel Jezak 10/10 2891 days 19%
Bjorn Hedmark 9/10 2892 days 19%
Florian Aude 7/10 2893 days 15%
Christopher Kaiser 4/10 2893 days 10%
David Lee 7/10 2893 days 15%
Collacott 10/10 2895 days 19%
Kevin Rainey 8/10 2897 days 17%
Fabian Koitka 10/10 2901 days 19%
Jenny Pullenger 7/10 2901 days 15%
Christopher Saunders 10/10 2923 days 17%
Rob 8/10 2957 days 13%
Wenmechers 8/10 2961 days 13%
Hans 10/10 2961 days 15%
Moorman 6/10 2962 days 8%
Timo Maschke 10/10 2962 days 15%
Brian Howe 10/10 2964 days 15%
Darren Abbott 9/10 2964 days 15%
Alexandra van den Brack 8/10 2968 days 13%
Terry Coles 8/10 2971 days 13%
Kevin Blom 8/10 2975 days 12%
Gerard van de Ven 9/10 2976 days 14%
Judy 10/10 2980 days 14%
Julie Lamart 8/10 2980 days 12%
Shannon Taylor 10/10 2980 days 14%
Julia Ramseier 9/10 2983 days 14%
Lotte Uneken 8/10 2983 days 12%
Bodil Andersen 10/10 2986 days 14%
Megan Child 3/10 2988 days 4%
Anna 9/10 3213 days 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Nelson i-SITE Visitor Information Centre does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

88%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.