Ranking Score Explained
Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Lake Wanaka i-SITE Visitor Information Centre.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Lake Wanaka i-SITE Visitor Information Centre
Valid Reviews
66 Valid Reviews
The Lake Wanaka i-SITE Visitor Information Centre experience has a total of 67 reviews. There are 66 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 66 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 21 |
|
32% |
| 9/10 | 14 |
|
21% |
| 8/10 | 15 |
|
23% |
| 7/10 | 8 |
|
12% |
| 6/10 | 2 |
|
3% |
| 5/10 | 2 |
|
3% |
| 4/10 | 2 |
|
3% |
| 3/10 | 1 |
|
2% |
| 2/10 | 1 |
|
2% |
| 1/10 | 0 |
|
0% |
82.88% Average
The raw data average (mean) for all the Lake Wanaka i-SITE Visitor Information Centre valid reviews is 82.88% and is based on 66 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
63 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 66 valid reviews, the experience has 63 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 63 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 19 |
|
30% |
| 9/10 | 14 |
|
22% |
| 8/10 | 14 |
|
22% |
| 7/10 | 8 |
|
13% |
| 6/10 | 2 |
|
3% |
| 5/10 | 2 |
|
3% |
| 4/10 | 2 |
|
3% |
| 3/10 | 1 |
|
2% |
| 2/10 | 1 |
|
2% |
| 1/10 | 0 |
|
0% |
82.38% Average
The raw data average (mean) for all the Lake Wanaka i-SITE Visitor Information Centre face-to-face reviews is 82.38% and is based on 63 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
85.05%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| S Weslake | 10/10 | 1057 days | 100% |
| Ixtaso Roncal | 8/10 | 1911 days | 53% |
| Christop Grepper | 9/10 | 2140 days | 46% |
| Regula Hammer | 9/10 | 2140 days | 46% |
| Charles Aubry | 10/10 | 2175 days | 44% |
| Elisa Felising | 8/10 | 2177 days | 41% |
| Barbara | 10/10 | 2226 days | 42% |
| Hubert Schmid | 10/10 | 2297 days | 39% |
| Ane Didriksen | 8/10 | 2484 days | 27% |
| Iris Anette Berger | 7/10 | 2484 days | 25% |
| Douglas Yeates | 7/10 | 2484 days | 25% |
| Stefanie | 7/10 | 2486 days | 25% |
| Martin Sajdok | 10/10 | 2489 days | 30% |
| Claudia Hillebrand | 8/10 | 2491 days | 27% |
| Mark | 8/10 | 2500 days | 27% |
| Petra Albrchtoval | 6/10 | 2510 days | 20% |
| Helene Andersen | 9/10 | 2513 days | 29% |
| Claudia Bauch | 10/10 | 2516 days | 28% |
| Daniel Robledo | 9/10 | 2519 days | 28% |
| Maria Camen Santos Lopez | 10/10 | 2519 days | 28% |
| Joris Giullemot | 10/10 | 2520 days | 28% |
| Mara | 8/10 | 2520 days | 26% |
| Olivier Carval | 7/10 | 2520 days | 24% |
| Bex Hyland | 9/10 | 2527 days | 28% |
| Mirjam Betschart | 8/10 | 2532 days | 25% |
| Manuela Michelbach | 6/10 | 2535 days | 19% |
| Lopez Anandine | 8/10 | 2535 days | 25% |
| Sybille Willenbrock | 9/10 | 2540 days | 27% |
| F Ballard | 9/10 | 2544 days | 27% |
| Christina Habranke | 10/10 | 2558 days | 27% |
| Wouter Bosch | 10/10 | 2559 days | 26% |
| Derek Knight | 10/10 | 2560 days | 26% |
| Julia Kallenbach | 10/10 | 2563 days | 26% |
| Gilad Itzkovitz | 10/10 | 2566 days | 26% |
| Doran Swartz | 8/10 | 2567 days | 24% |
| Hindrek Lind | 5/10 | 2569 days | 16% |
| Anne and Steve Bartlett | 9/10 | 2569 days | 26% |
| Danyelle Miller | 8/10 | 2569 days | 23% |
| Susser | 9/10 | 2570 days | 26% |
| Elly Zimmer | 2/10 | 2584 days | 13% |
| Paige Galbraith | 7/10 | 2585 days | 21% |
| hendrik king | 10/10 | 2791 days | 16% |
| Michael Heuer | 10/10 | 2860 days | 12% |
| Supiot Zudovic | 10/10 | 2865 days | 12% |
| Maria Klister | 5/10 | 2867 days | 5% |
| Bettina Fluhrer | 8/10 | 2868 days | 10% |
| Marie | 8/10 | 2868 days | 10% |
| Tom Somers | 9/10 | 2869 days | 12% |
| Galen Licht | 7/10 | 2871 days | 9% |
| Lea Scheuvens | 9/10 | 2873 days | 12% |
| Petra Blumberg | 10/10 | 2889 days | 11% |
| Enna Keet | 8/10 | 2895 days | 9% |
| Tim Sautter | 10/10 | 2896 days | 11% |
| Peter Moederer | 10/10 | 2900 days | 11% |
| Fabian and Teresa | 3/10 | 2904 days | 2% |
| Margaret and Derek McNeil | 7/10 | 2958 days | 5% |
| Martyn Kool | 9/10 | 2959 days | 8% |
| Marieke | 7/10 | 2959 days | 5% |
| Al Stuart | 10/10 | 2960 days | 8% |
| Sharon Yates | 10/10 | 2961 days | 8% |
| Jonathan Vondette | 9/10 | 2964 days | 8% |
| Natalie Nubler | 4/10 | 2965 days | 1% |
| Benedicte and Mathilde Colas | 8/10 | 2976 days | 5% |
| Alex Laidlaw | 8/10 | 2980 days | 5% |
| Ton Franke | 4/10 | 2989 days | 0% |
| Marjo Cousijn | 9/10 | 2990 days | 6% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Lake Wanaka i-SITE Visitor Information Centre does not meet the criteria for any of these adjustments to apply.
Final Ranking Score
85%
The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.