Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Lake Wanaka i-SITE Visitor Information Centre.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Lake Wanaka i-SITE Visitor Information Centre

Valid Reviews

66 Valid Reviews

The Lake Wanaka i-SITE Visitor Information Centre experience has a total of 67 reviews. There are 66 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 66 valid reviews:

Rating Count Percentage
10/10 21
32%
9/10 14
21%
8/10 15
23%
7/10 8
12%
6/10 2
3%
5/10 2
3%
4/10 2
3%
3/10 1
2%
2/10 1
2%
1/10 0
0%

82.88% Average

The raw data average (mean) for all the Lake Wanaka i-SITE Visitor Information Centre valid reviews is 82.88% and is based on 66 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

63 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 66 valid reviews, the experience has 63 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 63 face-to-face reviews:

Rating Count Percentage
10/10 19
30%
9/10 14
22%
8/10 14
22%
7/10 8
13%
6/10 2
3%
5/10 2
3%
4/10 2
3%
3/10 1
2%
2/10 1
2%
1/10 0
0%

82.38% Average

The raw data average (mean) for all the Lake Wanaka i-SITE Visitor Information Centre face-to-face reviews is 82.38% and is based on 63 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

85.05%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
S Weslake 10/10 1057 days 100%
Ixtaso Roncal 8/10 1911 days 53%
Christop Grepper 9/10 2140 days 46%
Regula Hammer 9/10 2140 days 46%
Charles Aubry 10/10 2175 days 44%
Elisa Felising 8/10 2177 days 41%
Barbara 10/10 2226 days 42%
Hubert Schmid 10/10 2297 days 39%
Ane Didriksen 8/10 2484 days 27%
Iris Anette Berger 7/10 2484 days 25%
Douglas Yeates 7/10 2484 days 25%
Stefanie 7/10 2486 days 25%
Martin Sajdok 10/10 2489 days 30%
Claudia Hillebrand 8/10 2491 days 27%
Mark 8/10 2500 days 27%
Petra Albrchtoval 6/10 2510 days 20%
Helene Andersen 9/10 2513 days 29%
Claudia Bauch 10/10 2516 days 28%
Daniel Robledo 9/10 2519 days 28%
Maria Camen Santos Lopez 10/10 2519 days 28%
Joris Giullemot 10/10 2520 days 28%
Mara 8/10 2520 days 26%
Olivier Carval 7/10 2520 days 24%
Bex Hyland 9/10 2527 days 28%
Mirjam Betschart 8/10 2532 days 25%
Manuela Michelbach 6/10 2535 days 19%
Lopez Anandine 8/10 2535 days 25%
Sybille Willenbrock 9/10 2540 days 27%
F Ballard 9/10 2544 days 27%
Christina Habranke 10/10 2558 days 27%
Wouter Bosch 10/10 2559 days 26%
Derek Knight 10/10 2560 days 26%
Julia Kallenbach 10/10 2563 days 26%
Gilad Itzkovitz 10/10 2566 days 26%
Doran Swartz 8/10 2567 days 24%
Hindrek Lind 5/10 2569 days 16%
Anne and Steve Bartlett 9/10 2569 days 26%
Danyelle Miller 8/10 2569 days 23%
Susser 9/10 2570 days 26%
Elly Zimmer 2/10 2584 days 13%
Paige Galbraith 7/10 2585 days 21%
hendrik king 10/10 2791 days 16%
Michael Heuer 10/10 2860 days 12%
Supiot Zudovic 10/10 2865 days 12%
Maria Klister 5/10 2867 days 5%
Bettina Fluhrer 8/10 2868 days 10%
Marie 8/10 2868 days 10%
Tom Somers 9/10 2869 days 12%
Galen Licht 7/10 2871 days 9%
Lea Scheuvens 9/10 2873 days 12%
Petra Blumberg 10/10 2889 days 11%
Enna Keet 8/10 2895 days 9%
Tim Sautter 10/10 2896 days 11%
Peter Moederer 10/10 2900 days 11%
Fabian and Teresa 3/10 2904 days 2%
Margaret and Derek McNeil 7/10 2958 days 5%
Martyn Kool 9/10 2959 days 8%
Marieke 7/10 2959 days 5%
Al Stuart 10/10 2960 days 8%
Sharon Yates 10/10 2961 days 8%
Jonathan Vondette 9/10 2964 days 8%
Natalie Nubler 4/10 2965 days 1%
Benedicte and Mathilde Colas 8/10 2976 days 5%
Alex Laidlaw 8/10 2980 days 5%
Ton Franke 4/10 2989 days 0%
Marjo Cousijn 9/10 2990 days 6%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Lake Wanaka i-SITE Visitor Information Centre does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

85%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.