Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Brighton Domain.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Brighton Domain

Valid Reviews

50 Valid Reviews

The Brighton Domain experience has a total of 51 reviews. There are 50 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 50 valid reviews:

Rating Count Percentage
10/10 8
16%
9/10 12
24%
8/10 22
44%
7/10 2
4%
6/10 2
4%
5/10 3
6%
4/10 0
0%
3/10 0
0%
2/10 1
2%
1/10 0
0%

81.40% Average

The raw data average (mean) for all the Brighton Domain valid reviews is 81.40% and is based on 50 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

5 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 50 valid reviews, the experience has 5 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 5 face-to-face reviews:

Rating Count Percentage
10/10 0
0%
9/10 0
0%
8/10 4
80%
7/10 1
20%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

78.00% Average

The raw data average (mean) for all the Brighton Domain face-to-face reviews is 78.00% and is based on 5 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

78.69%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Jase 8/10 26 days 100%
Brendon 6/10 118 days 85%
Linda 6/10 361 days 69%
Javier Williams 8/10 453 days 67%
Elaine 8/10 514 days 57%
Alice Anderson 10/10 545 days 55%
Hannah Barnes 8/10 667 days 33%
Pat Burns 8/10 698 days 28%
Dirk Taubner 10/10 757 days 23%
Babyinplug 8/10 757 days 21%
Allie 5/10 757 days 18%
Mazz 9/10 788 days 19%
Martin 10/10 788 days 19%
Ave 8/10 849 days 13%
Sue 8/10 941 days 7%
Stephen Lindsay 7/10 1002 days 4%
Owen 9/10 1032 days 4%
Julie Crawshaw 8/10 1032 days 4%
Steve Warndahl 10/10 1063 days 3%
Katherine 9/10 1063 days 3%
Rikke Hessellund, Denmark 8/10 1063 days 3%
Marken Marike 10/10 1068 days 3%
Sophie Keltie 5/10 1089 days 2%
Michael Jayaranjan 8/10 1103 days 3%
Andrew Furphy 2/10 1138 days 2%
Sophie Nightingale 8/10 1181 days 3%
corinne bossat 8/10 1183 days 3%
Joe Trigg 9/10 1201 days 3%
Suzanne Halfpenny 10/10 1214 days 3%
Jayraj Rau 9/10 1274 days 3%
Chloe Watson 8/10 1309 days 3%
Jo Dawson 9/10 1322 days 3%
Greg 10/10 1363 days 3%
Bruce Graham 9/10 1371 days 3%
Jo Gittins 9/10 1425 days 3%
Josephine Ayvadian 8/10 1428 days 2%
Rogina de Jong 9/10 1477 days 2%
Trent O'Keeffe 9/10 1477 days 2%
Jos Tolboom 9/10 1490 days 2%
Marina 8/10 1819 days 2%
Sarah Gurney 5/10 1892 days 1%
Steve Warren 8/10 1975 days 1%
Sheila Galpin 8/10 2522 days -1%
Ann Barrett 7/10 2523 days -1%
Malcolm & Susan 9/10 2524 days 0%
tracey aylmer 8/10 2524 days 0%
Michael Uebe 8/10 2555 days -1%
Andrea Hiemer 8/10 2559 days -1%
Jean Batiste Le meur 8/10 2572 days -1%
Karen Bailey 10/10 2583 days 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Brighton Domain does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

79%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.