Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Skyline Gondola Queenstown.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Skyline Gondola Queenstown

Valid Reviews

196 Valid Reviews

The Skyline Gondola Queenstown experience has a total of 197 reviews. There are 196 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 196 valid reviews:

Rating Count Percentage
10/10 41
21%
9/10 48
24%
8/10 60
31%
7/10 19
10%
6/10 14
7%
5/10 7
4%
4/10 3
2%
3/10 4
2%
2/10 0
0%
1/10 0
0%

81.53% Average

The raw data average (mean) for all the Skyline Gondola Queenstown valid reviews is 81.53% and is based on 196 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

173 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 196 valid reviews, the experience has 173 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 173 face-to-face reviews:

Rating Count Percentage
10/10 31
18%
9/10 43
25%
8/10 56
32%
7/10 17
10%
6/10 13
8%
5/10 6
3%
4/10 3
2%
3/10 4
2%
2/10 0
0%
1/10 0
0%

80.69% Average

The raw data average (mean) for all the Skyline Gondola Queenstown face-to-face reviews is 80.69% and is based on 173 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

82.54%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Andrew Hammond 8/10 456 days 63.7 100%
Tony Wilcomes 8/10 1124 days true 4.7 7%
Jessica and Henry 9/10 1367 days true 4.47 7%
Audeme Mechain 9/10 1369 days true 4.46 7%
Alice Ormandy 7/10 1413 days true 3.98 6%
Chloe Olsen 10/10 1416 days true 4.37 7%
Barbara Knops 8/10 1448 days true 4.09 6%
Manu Liberta 10/10 1458 days true 4.29 7%
Patrick 8/10 1461 days true 4.07 6%
Sabine 8/10 1461 days true 4.07 6%
Yee How 8/10 1466 days true 4.06 6%
Sophie 10/10 1469 days true 4.27 7%
Nanda Dyke 8/10 1474 days true 4.05 6%
Andy Howard 9/10 1501 days true 4.21 7%
Sharron 9/10 1501 days true 4.21 7%
Michael Regensburger 10/10 1733 days true 3.75 6%
Timea Bagosi 8/10 1734 days 3.56 6%
Lothen 7/10 1746 days true 3.39 5%
Melanie Kronbichler 8/10 1765 days true 3.5 6%
Lea Watterson 9/10 1768 days true 3.68 6%
Daniel Hill 10/10 1790 days true 3.64 6%
Nicola Wiggan 8/10 1808 days true 3.42 5%
Madita and Lisann 6/10 1810 days true 2.99 5%
Corinna Fallenbuchel 10/10 2176 days true 2.88 5%
Cora and Franzi 6/10 2182 days true 2.38 4%
Ara Moore-Tuwhangai 10/10 2405 days 2.44 4%
Shona MacDonald 9/10 2432 days true 2.38 4%
Niamh Duane 6/10 2449 days true 1.95 3%
Matt Weston 8/10 2449 days true 2.23 4%
Ann Wilson 8/10 2452 days true 2.23 3%
M K 10/10 2507 days true 2.24 4%
Shay Sofer 8/10 2515 days true 2.11 3%
Guy David 8/10 2515 days true 2.11 3%
Andreas Zapke 8/10 2522 days true 2.1 3%
Caren van Gastel 8/10 2526 days true 2.09 3%
Emeline Dupre 6/10 2526 days true 1.83 3%
Kerri 10/10 2647 days 1.96 3%
Abby Rescr 8/10 2831 days true 1.52 2%
Lorna and Seb 7/10 2834 days true 1.45 2%
Erik Muchembled 4/10 2835 days true 1.26 2%
Hannah Lia-Isis Kubillus 7/10 2835 days true 1.45 2%
Patrycja Polakowska 10/10 2841 days true 1.58 2%
Joey Mertzig 8/10 2848 days true 1.49 2%
Ingeborg Ruysscher 10/10 2890 days 1.49 2%
Mike Edwards 10/10 2906 days true 1.46 2%
Abby Rushmer 8/10 2920 days true 1.36 2%
Auger 9/10 2928 days true 1.41 2%
Auger 9/10 2928 days true 1.41 2%
Ryan J 5/10 3012 days 1.01 2%
trevrobinson 10/10 3012 days 1.25 2%
Robin Sable 10/10 3177 days true 0.93 1%
Sally Gordie 9/10 3183 days true 0.91 1%
David Williams 9/10 3184 days true 0.91 1%
Oliver Hardt 6/10 3185 days true 0.76 1%
Matthias Angela 6/10 3190 days true 0.75 1%
Lucy Duffy 5/10 3199 days true 0.71 1%
B Sluis 8/10 3205 days true 0.83 1%
Elaine 10/10 3206 days true 0.87 1%
Bottoms 9/10 3206 days true 0.87 1%
Patrick Grant 8/10 3206 days true 0.83 1%
Hayley Atkinson 10/10 3207 days true 0.87 1%
Melanie 6/10 3208 days true 0.72 1%
Ed & Katie Riches 7/10 3208 days true 0.79 1%
Nick & Adele Waller 8/10 3208 days true 0.82 1%
Beat Kindler 3/10 3208 days true 0.67 1%
Seth & Carla 10/10 3210 days true 0.86 1%
Mary Mitchell 8/10 3210 days true 0.82 1%
Tim Gamblen 10/10 3213 days true 0.86 1%
Jonathan Philp 8/10 3217 days true 0.8 1%
Andreas & Leonie Fehr 3/10 3217 days true 0.65 1%
Rocco Christian 5/10 3219 days true 0.68 1%
Carel 7/10 3222 days true 0.76 1%
ge04jen 9/10 3256 days 0.77 1%
CMJ 7/10 3256 days 0.7 1%
Wendy Ashmore 9/10 3303 days true 0.68 1%
Gertz 7/10 3535 days true 0.2 0%
Sue Carren 7/10 3539 days true 0.2 0%
Chris Forrest 8/10 3541 days true 0.2 0%
Julie and Russ Charles 10/10 3544 days true 0.21 0%
Julie 3/10 3544 days true 0.16 0%
Kevin Wong 10/10 3544 days true 0.21 0%
Hadas and Amichay Guter 8/10 3547 days true 0.19 0%
John Stokes 10/10 3550 days true 0.2 0%
Sufian Bin Uusof 8/10 3553 days true 0.18 0%
Christine Gschwandtl 10/10 3553 days true 0.19 0%
Ian & Phyllis 8/10 3554 days true 0.18 0%
Harry Hammond 7/10 3555 days true 0.17 0%
Bryan Higgins 9/10 3560 days true 0.18 0%
Jennifer Sunderland 9/10 3564 days true 0.17 0%
Alice Galley 9/10 3565 days true 0.17 0%
Mr & Mrs Mackie 9/10 3572 days true 0.15 0%
Bob Warne 4/10 3573 days true 0.12 0%
John 7/10 3574 days true 0.14 0%
Van den Borne 8/10 3576 days true 0.14 0%
Bahner 9/10 3578 days true 0.14 0%
Jochen 8/10 3588 days true 0.12 0%
Andrew Hammond 8/10 3713 days 0.0 0%
Mary Van 9/10 3743 days 0.0 0%
craigy 7/10 3774 days 0.0 0%
Alice Hurkett 10/10 3835 days 0.0 0%
Amy 8/10 3866 days true 0.0 0%
BelindaT 10/10 3874 days true 0.0 0%
thomas merrin 10/10 3896 days 0.0 0%
nuwee 10/10 3896 days 0.0 0%
katrina Marshall 9/10 3913 days true 0.0 0%
Ina 5/10 3914 days true 0.0 0%
Kim Holtz 8/10 3915 days true 0.0 0%
Peter G 8/10 3921 days true 0.0 0%
Chris Helms 8/10 3921 days true 0.0 0%
Rod C 9/10 3925 days true 0.0 0%
Amanda Iavarone 8/10 3933 days true 0.0 0%
Jann Clar 9/10 3936 days true 0.0 0%
Armand 8/10 3941 days true 0.0 0%
Yona 9/10 3941 days true 0.0 0%
Ronny 8/10 3941 days true 0.0 0%
Eva 9/10 3944 days true 0.0 0%
margaret Klawitter 10/10 3948 days true 0.0 0%
Annie 8/10 3949 days true 0.0 0%
Tony X 8/10 3950 days true 0.0 0%
Terry Phillips 8/10 3952 days true 0.0 0%
nigelst 7/10 3961 days true 0.0 0%
Dale W 8/10 3964 days true 0.0 0%
Buss 8/10 3968 days true 0.0 0%
Bartlett nz 10/10 3972 days true 0.0 0%
Chung Family 9/10 3975 days true 0.0 0%
carsteng 8/10 4011 days true 0.0 0%
Mark Jenkins 9/10 4025 days true 0.0 0%
eowyn2k 9/10 4047 days 0.0 0%
alanvn 7/10 4130 days true 0.0 0%
DustyLaptop 9/10 4200 days 0.0 0%
nickm 9/10 4216 days true 0.0 0%
Johnnie 8/10 4242 days true 0.0 0%
TillE412 9/10 4246 days true 0.0 0%
streneer 6/10 4248 days true 0.0 0%
PamB 8/10 4249 days true 0.0 0%
KimC 9/10 4249 days true 0.0 0%
StephaineFrance 10/10 4258 days true 0.0 0%
Lisa Duin 9/10 4259 days true 0.0 0%
Dirk 9/10 4260 days true 0.0 0%
SteveB 10/10 4261 days true 0.0 0%
Sally477 8/10 4262 days 0.0 0%
b_van_reenan 7/10 4267 days true 0.0 0%
Peter 8/10 4277 days true 0.0 0%
BrunoG 10/10 4279 days true 0.0 0%
Edcan 10/10 4279 days true 0.0 0%
Jose 9/10 4280 days true 0.0 0%
Michael 8/10 4285 days true 0.0 0%
Yunker 9/10 4309 days true 0.0 0%
SiegfriedL 10/10 4316 days true 0.0 0%
john west 6/10 4329 days true 0.0 0%
Mike 10/10 4330 days true 0.0 0%
martin piper 10/10 4340 days 0.0 0%
Claire 6/10 4347 days 0.0 0%
P&L Mooney 9/10 4435 days true 0.0 0%
Amy 10/10 4456 days true 0.0 0%
Ellie 8/10 4467 days true 0.0 0%
famlou 9/10 4476 days 0.0 0%
karina mainwaring 10/10 4515 days 0.0 0%
CollyBob 8/10 4533 days true 0.0 0%
Rob Poels 7/10 4638 days true 0.0 0%
Jason Page 5/10 4641 days true 0.0 0%
Stuart Bartram 9/10 4644 days true 0.0 0%
Klaus Uhl 10/10 4644 days true 0.0 0%
Richard 9/10 4645 days true 0.0 0%
Ria 8/10 4648 days true 0.0 0%
Kerstin Brantryd 8/10 4648 days true 0.0 0%
Christine McKenna 9/10 4659 days true 0.0 0%
Aharon 8/10 4659 days true 0.0 0%
Jurgen Westphal 3/10 4661 days true 0.0 0%
Kenneth and Mette 10/10 4661 days true 0.0 0%
Lisa Tame 5/10 4662 days true 0.0 0%
Wanda 9/10 4662 days true 0.0 0%
Cole Penelope 9/10 4665 days true 0.0 0%
Roger & Margaret 7/10 4675 days true 0.0 0%
V Wood 6/10 4677 days true 0.0 0%
Sandra Gustafson 8/10 4703 days true 0.0 0%
Gerber Liselotte 9/10 4735 days true 0.0 0%
purplekat99 10/10 4748 days 0.0 0%
Wendy Williams 7/10 4753 days true 0.0 0%
Kim Tjornhed 6/10 4828 days true 0.0 0%
Rene Schotvanger 9/10 4863 days true 0.0 0%
Hans Knappmann 9/10 4863 days true 0.0 0%
Julie 9/10 4947 days true 0.0 0%
Svenja 9/10 4977 days true 0.0 0%
Michael 8/10 4979 days true 0.0 0%
Adi 9/10 4987 days true 0.0 0%
Michael 8/10 4998 days true 0.0 0%
John Beirne 6/10 5015 days true 0.0 0%
Jennifer 8/10 5015 days true 0.0 0%
Ian 6/10 5015 days true 0.0 0%
Pam 10/10 5017 days true 0.0 0%
Fabian 5/10 5019 days true 0.0 0%
Shirely 8/10 5026 days true 0.0 0%
Marriott 8/10 5039 days true 0.0 0%
Leah 7/10 5039 days true 0.0 0%
Ian 4/10 5043 days true 0.0 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Skyline Gondola Queenstown experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-4.07% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 43 days. However the Skyline Gondola Queenstown experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Skyline Gondola Queenstown experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -4.01%
198 -4.03%
199 -4.05%
200 -4.07%
201 -4.09%
202 -4.11%
203 -4.13%

Final Ranking Score

78%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.