Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for The Pines.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

The Pines

Valid Reviews

147 Valid Reviews

The The Pines experience has a total of 153 reviews. There are 147 valid reviews that are included when calculating the ranking score and 6 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 147 valid reviews:

Rating Count Percentage
10/10 107
73%
9/10 23
16%
8/10 13
9%
7/10 1
1%
6/10 2
1%
5/10 0
0%
4/10 0
0%
3/10 1
1%
2/10 0
0%
1/10 0
0%

95.44% Average

The raw data average (mean) for all the The Pines valid reviews is 95.44% and is based on 147 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

15 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 147 valid reviews, the experience has 15 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 15 face-to-face reviews:

Rating Count Percentage
10/10 11
73%
9/10 4
27%
8/10 0
0%
7/10 0
0%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

97.33% Average

The raw data average (mean) for all the The Pines face-to-face reviews is 97.33% and is based on 15 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

95.40%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
me 9/10 88 days 98.77 100%
Christopher 10/10 88 days 98.77 100%
Thangs 10/10 272 days 88.28 89%
Maria 10/10 272 days 88.28 89%
Samantha Williamson 9/10 272 days 88.28 89%
Lauren 8/10 272 days 83.86 85%
Meyana Barnhart 10/10 301 days 85.64 87%
Liz Wade 9/10 331 days 82.64 84%
Angela 10/10 332 days 82.53 83%
Almudena 10/10 332 days 82.53 83%
Bek 10/10 363 days 79.12 80%
Robert Killey 7/10 363 days 72.0 73%
Tanja Rombey 10/10 363 days 79.12 80%
Luis Vigil Vidal 10/10 393 days 75.53 76%
Corryn Smith 10/10 393 days 75.53 76%
Forrest Poirier 10/10 393 days 75.53 76%
Javier Williams 10/10 393 days 75.53 76%
Chieco Family 9/10 424 days 71.51 72%
Steve Mac 10/10 424 days 71.51 72%
Ash 10/10 424 days 71.51 72%
Shannon 10/10 424 days 71.51 72%
kay 8/10 424 days 67.94 69%
Marta Jau 9/10 453 days 67.48 68%
MimzieTT 10/10 454 days 67.34 68%
Andrew Hammond 10/10 454 days 67.34 68%
Clément 10/10 485 days 62.73 63%
Kendal 10/10 485 days 62.73 63%
Tegan 10/10 485 days 62.73 63%
Keith & Kay Finlayson 10/10 485 days 62.73 63%
Chai 10/10 516 days 57.81 58%
Kate 10/10 577 days 47.52 48%
Brice 10/10 607 days 42.74 43%
Katy 9/10 607 days 42.74 43%
Suthep 10/10 607 days 42.74 43%
Patrizia Tosetti 10/10 607 days 42.74 43%
Amanda 9/10 638 days 38.09 38%
GavNads 10/10 638 days 38.09 38%
Elin 10/10 638 days 38.09 38%
Wazza Schulz 3/10 638 days 29.33 29%
Liz 10/10 638 days 38.09 38%
Freya 8/10 666 days 32.46 32%
Marcus Andrade 10/10 697 days 30.1 30%
laura hatton 10/10 697 days 30.1 30%
Mitchell 10/10 727 days 26.46 26%
Paula G 8/10 728 days 25.03 25%
Clarkeoz 6/10 728 days 21.86 21%
Sunny 10/10 758 days 23.0 23%
Noreasters 10/10 758 days 23.0 23%
Angela 10/10 789 days 19.84 19%
Eranda 10/10 789 days 19.84 19%
Mischa 10/10 789 days 19.84 19%
Ellen 10/10 789 days 19.84 19%
Becky 10/10 789 days 19.84 19%
TT Tang 9/10 789 days 19.84 19%
Eddy P 10/10 819 days 17.07 17%
Claire Desat 10/10 819 days 17.07 17%
Margaret Kajewski 10/10 819 days 17.07 17%
Jenna webber 10/10 819 days 17.07 17%
Holly Bartholomew 10/10 819 days 17.07 17%
J wells 10/10 819 days 17.07 17%
Rachel 8/10 881 days 11.64 11%
Mike 10/10 942 days 8.71 8%
Robin 10/10 972 days 7.4 7%
Juliane 9/10 972 days 7.4 7%
Florian 10/10 972 days 7.4 7%
Mike78 10/10 972 days 7.4 7%
Christina 10/10 972 days 7.4 7%
Anna 10/10 1003 days 6.34 6%
Katherine 8/10 1003 days 6.02 5%
Mallory 10/10 1003 days 6.34 6%
Tristan & Jolie 10/10 1003 days 6.34 6%
Jill Grimwood 10/10 1023 days true 5.82 5%
Jill McGrath 9/10 1026 days true 5.75 5%
Niall McGrath 10/10 1033 days 5.61 5%
Donna 10/10 1034 days 5.59 5%
Nick Cartmell 10/10 1036 days true 5.55 5%
Robert Webster 10/10 1040 days 5.48 5%
Luis Vigil Vidal 9/10 1045 days true 5.4 5%
Tina I 10/10 1093 days 5.0 4%
Maggie Konstanski 9/10 1094 days 5.0 4%
Paul and Paula 8/10 1098 days 4.74 4%
Joe Trigg 9/10 1141 days 4.91 4%
Phil and Mel Rowson 9/10 1142 days 4.91 4%
Gary Prescot 10/10 1156 days 4.88 4%
Tom Sanft 9/10 1287 days 4.62 4%
Cathy Mead 10/10 1360 days 4.48 4%
Nikolaj Lambertsen 10/10 1365 days 4.47 4%
deborah cooper 8/10 1367 days 4.24 3%
Niels Petit 10/10 1385 days 4.43 4%
Craig Eagleton 10/10 1401 days 4.4 4%
Florence Boinay 10/10 1402 days 4.4 4%
Breanna Alexander 10/10 1416 days 4.37 4%
Trent O'Keeffe 10/10 1417 days 4.37 4%
Peter Brock 10/10 1420 days 4.36 4%
sara hoeflaken 10/10 1424 days 4.36 4%
Erich Brueggermann 9/10 1425 days 4.35 4%
CMG 9/10 1426 days 4.35 4%
The Beans 10/10 1486 days 4.23 3%
Richard Houghton 10/10 1487 days 4.23 3%
Jude Ong 10/10 1487 days 4.23 3%
Alf Caruana 8/10 1488 days 4.02 3%
Olivia Swisher 10/10 1504 days true 4.2 3%
Dylan McBride 10/10 1504 days true 4.2 3%
Claire 10/10 1504 days true 4.2 3%
Anna Dalby 10/10 1505 days true 4.2 3%
Theo Mallais 10/10 1509 days 4.19 3%
Derek Drost 8/10 1523 days 3.95 3%
Kevin Mayer 10/10 1579 days 4.05 3%
Rita Ashby 6/10 1640 days 3.26 2%
Pamela Hoffman 10/10 1694 days 3.83 3%
Justin Caldwell 10/10 1717 days 3.78 3%
Dennis Page 10/10 1732 days 3.75 3%
Gilles Andrieu 8/10 1743 days 3.55 3%
Marina 10/10 1759 days 3.7 3%
Antonio BENITEZ 10/10 1792 days 3.64 3%
Richard Kirby 10/10 1823 days 3.58 3%
Renee Willhuber 10/10 1827 days 3.57 3%
Antoine Germaine 9/10 1839 days 3.54 3%
Kaseylee Hibbert 10/10 1858 days 3.51 3%
Karmen Bond 10/10 1882 days 3.46 3%
Steve Warren 10/10 1884 days 3.46 3%
Mitchell Henderson 8/10 1944 days 3.17 2%
Ian Gilbert 10/10 2006 days 3.22 2%
Oliver Pester 10/10 2098 days 3.04 2%
Andrew Jones 10/10 2098 days 3.04 2%
Mike Merrick 9/10 2106 days 3.02 2%
Averil Brown 10/10 2124 days 2.99 2%
Nell Hearle 10/10 2134 days 2.97 2%
Patrick Schwerhoff 10/10 2151 days 2.93 2%
Manolis Pavlakis 10/10 2157 days 2.92 2%
sreve 10/10 2188 days 2.86 2%
Ron Clarke 10/10 2188 days 2.86 2%
Alexandre Moleiro 10/10 2188 days 2.86 2%
John Scott 10/10 2199 days true 2.84 2%
silvia 8/10 2249 days 2.6 2%
Kane F 10/10 2279 days 2.68 2%
Scott Atkinson 10/10 2342 days 2.56 2%
Andrew Kermode 10/10 2342 days 2.56 2%
Tom Guthknecht 9/10 2427 days true 2.39 2%
Matt Weston 10/10 2447 days true 2.35 2%
tracey aylmer 9/10 2464 days 2.32 2%
Saskia 10/10 2490 days true 2.27 1%
Julian Kemp 9/10 2584 days 2.09 1%
Karen Perry 10/10 2645 days 1.97 1%
Fernando Martin 9/10 2836 days true 1.59 1%
Tinne Cis 10/10 3191 days true 0.9 0%
Chris Marsh 10/10 3220 days true 0.84 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. The Pines does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

95%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.