Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Shotover Canyon Swing.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Shotover Canyon Swing

Valid Reviews

93 Valid Reviews

The Shotover Canyon Swing experience has a total of 94 reviews. There are 93 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 93 valid reviews:

Rating Count Percentage
10/10 47
51%
9/10 29
31%
8/10 10
11%
7/10 5
5%
6/10 2
2%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

92.26% Average

The raw data average (mean) for all the Shotover Canyon Swing valid reviews is 92.26% and is based on 93 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

66 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 93 valid reviews, the experience has 66 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 66 face-to-face reviews:

Rating Count Percentage
10/10 29
44%
9/10 20
30%
8/10 10
15%
7/10 5
8%
6/10 2
3%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

90.45% Average

The raw data average (mean) for all the Shotover Canyon Swing face-to-face reviews is 90.45% and is based on 66 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

92.26%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Natasha Mokhtar 9/10 1343 days 100%
Y Atkinson 9/10 1377 days 98%
Sam Wolfe 9/10 1393 days 98%
Benedikt Suupt 10/10 1450 days 95%
Kosia 9/10 1458 days 95%
Nanna Overbeck 10/10 1462 days 95%
Ellie 7/10 1717 days 76%
Jana B 9/10 1725 days 83%
Jeeyoung Kim 9/10 1725 days 83%
Selina Frankenberger 10/10 1749 days 82%
Hannes Puediger 10/10 1787 days 80%
Toni Gabby 10/10 1794 days 80%
Dawn Mulligan 8/10 2146 days 61%
Tomas Shairi 7/10 2466 days 45%
Evyatar Karni 10/10 2532 days 47%
Gal Bero 10/10 2532 days 47%
Jesse Farrell 9/10 2538 days 47%
Orla Hughes 9/10 2538 days 47%
Anna Neuenfeldt 6/10 2841 days 27%
Laura vanGool 10/10 3185 days 18%
Fabian Germar 7/10 3205 days 16%
Linda Kosters 10/10 3209 days 17%
John O'Donnell 10/10 3215 days 17%
Devon Urlacher 10/10 3223 days 17%
Michael 8/10 3297 days 12%
Applejack 10/10 3352 days 11%
nathan_carr 10/10 3352 days 11%
cruisysue 9/10 3413 days 8%
Dexter 10/10 3505 days 4%
Jenny Hallebro 6/10 3529 days 2%
Tricia Goggin 10/10 3558 days 2%
taniadeanryanbrittany 9/10 3566 days 1%
Lauren Pestell 9/10 3573 days 1%
Jenny 9/10 3595 days 0%
kristy 10/10 3747 days 20%
freddles194 10/10 3778 days 20%
Langers 9/10 3839 days 20%
garfield 9/10 3870 days 20%
Wyss A 10/10 3912 days 20%
Andy 9/10 3921 days 20%
vixnomads 10/10 3931 days 20%
Richard 8/10 3935 days 19%
kararina Kosten 10/10 3953 days 20%
meggles 10/10 3959 days 20%
Susi Schoetzler 10/10 3979 days 20%
TomL 10/10 4051 days 20%
EllieMiller 10/10 4051 days 20%
Samantha Williams 10/10 4082 days 20%
Charles Lyne 10/10 4235 days 20%
JosieL 10/10 4265 days 20%
Katie 10/10 4265 days 20%
johnst 10/10 4265 days 20%
eskim1018 10/10 4277 days 20%
KatrinS 10/10 4277 days 20%
KurtL 9/10 4283 days 20%
CarinnaGermany 10/10 4307 days 20%
Traveller Girl 10/10 4324 days 20%
tommfuller 9/10 4349 days 20%
frisbeego 10/10 4372 days 20%
Ellen 8/10 4379 days 19%
Kylie 7/10 4382 days 18%
Con 9/10 4384 days 20%
Brian Spinks 9/10 4384 days 20%
Neil 8/10 4384 days 19%
P&L Mooney 8/10 4440 days 19%
David 9/10 4443 days 20%
Spike 10/10 4472 days 20%
Zoe Summers 10/10 4477 days 20%
Mike Dudey 10/10 4547 days 20%
Liz Brown 10/10 4602 days 20%
Florencia Cortese 10/10 4607 days 20%
Rachel 9/10 4631 days 20%
Anthony 9/10 4645 days 20%
Kieran Concarr 8/10 4648 days 19%
Ellie 10/10 4658 days 20%
Kristine Clemmensen Rotne 10/10 4658 days 20%
Laurie 9/10 4676 days 20%
Rebekah Holbrook 10/10 4693 days 20%
Joanna Roberts 8/10 4701 days 19%
Maria 9/10 4708 days 20%
holly parker 9/10 4722 days 20%
Vince 9/10 4722 days 20%
Floren 10/10 4754 days 20%
Wendy Williams 9/10 4757 days 20%
Hanna Tidebrant 9/10 4832 days 20%
Kim Tjornhed 9/10 4832 days 20%
Stefan 8/10 4986 days 19%
Jenny 10/10 4989 days 20%
NeilYeoman 7/10 5002 days 18%
Deloraine 10/10 5002 days 20%
AndrewEwen 10/10 5020 days 20%
MariaNorman 10/10 5021 days 20%
JuanPablo 8/10 5054 days 19%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Shotover Canyon Swing experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-4.07% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Shotover Canyon Swing experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Shotover Canyon Swing experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -4.01%
198 -4.03%
199 -4.05%
200 -4.07%
201 -4.09%
202 -4.11%
203 -4.13%

Final Ranking Score

88%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.