Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for NZONE Skydive Queenstown.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
174 Valid Reviews
The NZONE Skydive Queenstown experience has a total of 174 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 174 valid reviews:
The raw data average (mean) for all the NZONE Skydive Queenstown valid reviews is 95.11% and is based on 174 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
60 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 174 valid reviews, the experience has 60 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 60 face-to-face reviews:
The raw data average (mean) for all the NZONE Skydive Queenstown face-to-face reviews is 91.67% and is based on 60 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Patricia Lye||8/10||909 days||9.96||100%|
|Louise Nicholls||9/10||1469 days||4.27||43%|
|Caroline Coudray||10/10||1472 days||4.26||43%|
|Lily Lee||1/10||1731 days||2.74||28%|
|Frenziska Schmid||10/10||1733 days||3.75||38%|
|Jam Boggomann||10/10||2184 days||2.87||29%|
|Jason Panett||10/10||2217 days||2.8||28%|
|Olivier Carval||8/10||2465 days||2.2||22%|
|Kathryn Pisco||9/10||2834 days||1.6||16%|
|Mike Pisco||10/10||2834 days||1.6||16%|
|Janine Kohlgrueler||10/10||2835 days||1.59||16%|
|Moni Sangoi||10/10||2856 days||1.55||16%|
|Mark and Eefie||8/10||2903 days||1.39||14%|
|Indra t Jolle||9/10||3197 days||0.89||9%|
|Linda Kosters||10/10||3202 days||0.88||9%|
|Nicholas Prakenhammar||8/10||3206 days||0.83||8%|
|Tadej Ferjan||10/10||3207 days||0.87||9%|
|Helen Chilton||10/10||3210 days||0.86||9%|
|Devon Urlacher||9/10||3216 days||0.85||9%|
|Laura McCusker||10/10||3300 days||0.68||7%|
|Becky Edney||10/10||3533 days||0.23||2%|
|Van Vliet||10/10||3546 days||0.2||2%|
|Javier Munoz||8/10||3552 days||0.18||2%|
|Chris Ashton||10/10||3553 days||0.19||2%|
|John Hensman||10/10||3563 days||0.17||2%|
|Chris Darlington||10/10||3567 days||0.16||2%|
|Thomas Reidinger||9/10||3573 days||0.15||2%|
|Kathryn Knipe||8/10||3577 days||0.14||1%|
|Claus Olsen||10/10||3582 days||0.13||1%|
|Ashleigh Buckley||10/10||3587 days||0.12||1%|
|David Boyle||7/10||3587 days||0.11||1%|
|Andre Nunes||10/10||3893 days||0.0||0%|
|Rose Kearsley||8/10||3914 days||0.0||0%|
|Melanie Elia||10/10||3924 days||0.0||0%|
|Andy Elia||10/10||3924 days||0.0||0%|
|Sallie Peters||10/10||3924 days||0.0||0%|
|jaimie tyler||10/10||3924 days||0.0||0%|
|Doris Resch||10/10||3930 days||0.0||0%|
|Frances Hay||9/10||3951 days||0.0||0%|
|Sally Orr||10/10||3952 days||0.0||0%|
|Hayley Wilson||10/10||3952 days||0.0||0%|
|Robert Trostle||10/10||3952 days||0.0||0%|
|Camila Xavier||10/10||3983 days||0.0||0%|
|Robyn Burnett||10/10||3983 days||0.0||0%|
|Melanie Kreuzer||10/10||3983 days||0.0||0%|
|K Menzies||10/10||3983 days||0.0||0%|
|Rebecca Sherman||10/10||3983 days||0.0||0%|
|Josh Keeble||10/10||3983 days||0.0||0%|
|Maria Fortuno||10/10||4014 days||0.0||0%|
|denny laird||10/10||4014 days||0.0||0%|
|Dolores Del Rio||10/10||4014 days||0.0||0%|
|Samantha Costa||10/10||4014 days||0.0||0%|
|Rebecca Jenner||10/10||4025 days||0.0||0%|
|Christine Van Den Berg Michele Imbach||10/10||4037 days||0.0||0%|
|Kevin LOMBA||10/10||4044 days||0.0||0%|
|Sheridan Hancock||10/10||4044 days||0.0||0%|
|Lyndsay Reid||10/10||4075 days||0.0||0%|
|Jackie Smith||10/10||4105 days||0.0||0%|
|Mandy Ng||8/10||4197 days||0.0||0%|
|Rob Sprint||10/10||4228 days||0.0||0%|
|Jane Johnson||10/10||4228 days||0.0||0%|
|Lizzy Evans||10/10||4258 days||0.0||0%|
|Jeffrey C||10/10||4271 days||0.0||0%|
|Celine Cheval||10/10||4305 days||0.0||0%|
|Stephen Riley||10/10||4306 days||0.0||0%|
|Jonathan Liew||3/10||4326 days||0.0||0%|
|Amma Littlewood||10/10||4409 days||0.0||0%|
|Annie Walsh||8/10||4473 days||0.0||0%|
|Gorka Rojas||10/10||4530 days||0.0||0%|
|Sharlene Peach||10/10||4600 days||0.0||0%|
|Katy Bray||9/10||4638 days||0.0||0%|
|Martine Arsac||9/10||4740 days||0.0||0%|
|Dick Janssen||7/10||4825 days||0.0||0%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The NZONE Skydive Queenstown experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if this experience hasn't received any reviews within the last 43 days. However the NZONE Skydive Queenstown experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The NZONE Skydive Queenstown experience has been adjusted for 200 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com.