Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for NZONE Skydive Queenstown.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

NZONE Skydive Queenstown

Valid Reviews

174 Valid Reviews

The NZONE Skydive Queenstown experience has a total of 174 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 174 valid reviews:

Rating Count Percentage
10/10 132
76%
9/10 20
11%
8/10 13
7%
7/10 6
3%
6/10 0
0%
5/10 1
1%
4/10 0
0%
3/10 1
1%
2/10 0
0%
1/10 1
1%

95.11% Average

The raw data average (mean) for all the NZONE Skydive Queenstown valid reviews is 95.11% and is based on 174 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

60 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 174 valid reviews, the experience has 60 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 60 face-to-face reviews:

Rating Count Percentage
10/10 29
48%
9/10 17
28%
8/10 9
15%
7/10 5
8%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

91.67% Average

The raw data average (mean) for all the NZONE Skydive Queenstown face-to-face reviews is 91.67% and is based on 60 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

89.29%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Patricia Lye 8/10 909 days 9.96 100%
Magdalena 10/10 1442 days true 4.32 43%
Dubrulle 10/10 1445 days true 4.32 43%
Louise Nicholls 9/10 1469 days true 4.27 43%
Caroline Coudray 10/10 1472 days true 4.26 43%
Lily Lee 1/10 1731 days 2.74 28%
Frenziska Schmid 10/10 1733 days true 3.75 38%
Jam Boggomann 10/10 2184 days true 2.87 29%
Jason Panett 10/10 2217 days 2.8 28%
Charlotte 9/10 2434 days true 2.38 24%
Vuillermet 9/10 2434 days true 2.38 24%
Olivier Carval 8/10 2465 days true 2.2 22%
Kathryn Pisco 9/10 2834 days true 1.6 16%
Mike Pisco 10/10 2834 days true 1.6 16%
Janine Kohlgrueler 10/10 2835 days true 1.59 16%
Moni Sangoi 10/10 2856 days 1.55 16%
Mark and Eefie 8/10 2903 days true 1.39 14%
Weiyong 10/10 3040 days 1.19 12%
mayszin 10/10 3132 days 1.01 10%
Indra t Jolle 9/10 3197 days true 0.89 9%
Linda Kosters 10/10 3202 days true 0.88 9%
Nicholas Prakenhammar 8/10 3206 days true 0.83 8%
Tadej Ferjan 10/10 3207 days true 0.87 9%
Helen Chilton 10/10 3210 days true 0.86 9%
Clemens 9/10 3215 days true 0.85 9%
Devon Urlacher 9/10 3216 days true 0.85 9%
Felice 8/10 3253 days 0.74 7%
Laura McCusker 10/10 3300 days true 0.68 7%
Honestreviews 5/10 3314 days 0.53 5%
louiset 8/10 3345 days 0.57 6%
ellieo 10/10 3528 days 0.24 2%
Mitch4qt 10/10 3528 days 0.24 2%
tmarty 10/10 3528 days 0.24 2%
Becky Edney 10/10 3533 days true 0.23 2%
Van Vliet 10/10 3546 days true 0.2 2%
Javier Munoz 8/10 3552 days true 0.18 2%
Chris Ashton 10/10 3553 days true 0.19 2%
glavinles 10/10 3559 days 0.18 2%
John Hensman 10/10 3563 days true 0.17 2%
Sandra 9/10 3564 days true 0.17 2%
Chris Darlington 10/10 3567 days true 0.16 2%
Thomas Reidinger 9/10 3573 days true 0.15 2%
Kathryn Knipe 8/10 3577 days true 0.14 1%
Claus Olsen 10/10 3582 days true 0.13 1%
STACEY050983 10/10 3587 days 0.12 1%
fcapenerhurst 10/10 3587 days 0.12 1%
fifi 10/10 3587 days 0.12 1%
Ashleigh Buckley 10/10 3587 days true 0.12 1%
omakau 10/10 3587 days 0.12 1%
David Boyle 7/10 3587 days true 0.11 1%
electrifying 10/10 3587 days 0.12 1%
QtnThomas 10/10 3618 days 0.06 1%
viva 9/10 3618 days 0.06 1%
Rodieo 10/10 3618 days 0.06 1%
Julie 9/10 3649 days 0.0 0%
ghough 10/10 3649 days 0.0 0%
wackiesttulip 10/10 3649 days 0.0 0%
macattack 10/10 3649 days 0.0 0%
Mrtomo 7/10 3649 days 0.0 0%
Littleone 10/10 3679 days 0.0 0%
Chasity28xx 10/10 3710 days 0.0 0%
jennanz 10/10 3710 days 0.0 0%
nowakiwi 10/10 3710 days 0.0 0%
Pankaj_NZ 10/10 3710 days 0.0 0%
Sarah_R 10/10 3771 days 0.0 0%
christiane78 10/10 3771 days 0.0 0%
EvelinAgent 10/10 3771 days 0.0 0%
aspacheco 10/10 3771 days 0.0 0%
SamarFarooqui 10/10 3771 days 0.0 0%
JoeyS_1979 10/10 3802 days 0.0 0%
Quentin 10/10 3802 days 0.0 0%
Moira 10/10 3802 days 0.0 0%
chatr350 10/10 3802 days 0.0 0%
niki123 10/10 3802 days 0.0 0%
queenienz 10/10 3802 days 0.0 0%
MegS966 10/10 3802 days 0.0 0%
asha12345 10/10 3832 days 0.0 0%
jillmason 10/10 3832 days 0.0 0%
Langers 10/10 3832 days 0.0 0%
lukeluke 10/10 3832 days 0.0 0%
JessQT 10/10 3832 days 0.0 0%
gabo 10/10 3832 days 0.0 0%
GoongYu 10/10 3832 days 0.0 0%
rachelallen84 10/10 3832 days 0.0 0%
AdminPuppet 10/10 3832 days 0.0 0%
blessedbutterflies 10/10 3832 days 0.0 0%
mistybristow 10/10 3863 days 0.0 0%
Giselle 10/10 3863 days 0.0 0%
alan_caddick 10/10 3863 days 0.0 0%
mthorsty 9/10 3863 days 0.0 0%
vixnomads 10/10 3893 days 0.0 0%
Andre Nunes 10/10 3893 days 0.0 0%
Rita20102010 10/10 3893 days 0.0 0%
Rose Kearsley 8/10 3914 days true 0.0 0%
Melanie Elia 10/10 3924 days 0.0 0%
Andy Elia 10/10 3924 days 0.0 0%
katjones 10/10 3924 days 0.0 0%
Sallie Peters 10/10 3924 days 0.0 0%
jaimie tyler 10/10 3924 days 0.0 0%
Doris Resch 10/10 3930 days true 0.0 0%
Frances Hay 9/10 3951 days true 0.0 0%
Jezp16 10/10 3952 days 0.0 0%
Slimacik 10/10 3952 days 0.0 0%
Sally Orr 10/10 3952 days 0.0 0%
Hayley Wilson 10/10 3952 days 0.0 0%
Robert Trostle 10/10 3952 days 0.0 0%
Eileen 10/10 3952 days 0.0 0%
Camila Xavier 10/10 3983 days 0.0 0%
Robyn Burnett 10/10 3983 days 0.0 0%
Melanie Kreuzer 10/10 3983 days 0.0 0%
K Menzies 10/10 3983 days 0.0 0%
Rebecca Sherman 10/10 3983 days 0.0 0%
Josh Keeble 10/10 3983 days 0.0 0%
Rowena 10/10 3983 days 0.0 0%
gereldineb 7/10 4008 days true 0.0 0%
Maria Fortuno 10/10 4014 days 0.0 0%
denny laird 10/10 4014 days 0.0 0%
Ann-Louise 10/10 4014 days 0.0 0%
Johnsteele 10/10 4014 days 0.0 0%
Dolores Del Rio 10/10 4014 days 0.0 0%
Samantha Costa 10/10 4014 days 0.0 0%
travelbug1488 10/10 4014 days 0.0 0%
Rebecca Jenner 10/10 4025 days true 0.0 0%
Christine Van Den Berg Michele Imbach 10/10 4037 days true 0.0 0%
ShaneHoran 10/10 4044 days 0.0 0%
Kevin LOMBA 10/10 4044 days 0.0 0%
Sheridan Hancock 10/10 4044 days 0.0 0%
Rossphall 10/10 4044 days 0.0 0%
waters811 10/10 4075 days 0.0 0%
Lyndsay Reid 10/10 4075 days 0.0 0%
SarahL 10/10 4075 days 0.0 0%
EllieMiller 10/10 4075 days 0.0 0%
Jackie Smith 10/10 4105 days 0.0 0%
Katie 10/10 4136 days 0.0 0%
MICHELLE_B 10/10 4167 days 0.0 0%
Mandy Ng 8/10 4197 days 0.0 0%
BTaylor 10/10 4228 days 0.0 0%
Rob Sprint 10/10 4228 days 0.0 0%
Jane Johnson 10/10 4228 days 0.0 0%
Lizzy Evans 10/10 4258 days 0.0 0%
davidne 9/10 4258 days true 0.0 0%
Jeffrey C 10/10 4271 days 0.0 0%
Kristysue 10/10 4289 days 0.0 0%
scentless_apprentice 10/10 4289 days 0.0 0%
JeffO 10/10 4301 days true 0.0 0%
MattB 9/10 4301 days true 0.0 0%
Vili 10/10 4305 days 0.0 0%
Celine Cheval 10/10 4305 days 0.0 0%
Stephen Riley 10/10 4306 days 0.0 0%
Katie 10/10 4308 days true 0.0 0%
Dave 10/10 4308 days true 0.0 0%
Jonathan Liew 3/10 4326 days 0.0 0%
LauraA 7/10 4338 days true 0.0 0%
BenD 7/10 4348 days true 0.0 0%
bjanak326 10/10 4348 days 0.0 0%
Amma Littlewood 10/10 4409 days 0.0 0%
Ains 10/10 4423 days 0.0 0%
jaejacobson 10/10 4425 days 0.0 0%
georgepearse 10/10 4429 days 0.0 0%
Aoife 9/10 4432 days true 0.0 0%
Andrea 10/10 4440 days 0.0 0%
Ellie 9/10 4464 days true 0.0 0%
Caroline 8/10 4473 days true 0.0 0%
Annie Walsh 8/10 4473 days true 0.0 0%
Lucchi 10/10 4510 days true 0.0 0%
Gorka Rojas 10/10 4530 days true 0.0 0%
Sharlene Peach 10/10 4600 days true 0.0 0%
Katy Bray 9/10 4638 days true 0.0 0%
Philippe 10/10 4659 days true 0.0 0%
Stephanie 8/10 4699 days true 0.0 0%
Lena 9/10 4736 days true 0.0 0%
Martine Arsac 9/10 4740 days true 0.0 0%
Dick Janssen 7/10 4825 days true 0.0 0%
Katie 10/10 4991 days true 0.0 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The NZONE Skydive Queenstown experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-4.07% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 43 days. However the NZONE Skydive Queenstown experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The NZONE Skydive Queenstown experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -4.01%
198 -4.03%
199 -4.05%
200 -4.07%
201 -4.09%
202 -4.11%
203 -4.13%

Final Ranking Score

85%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.