Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Clifton Road Reserve.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
69 Valid Reviews
The Clifton Road Reserve experience has a total of 70 reviews. There are 69 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 69 valid reviews:
The raw data average (mean) for all the Clifton Road Reserve valid reviews is 89.57% and is based on 69 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
6 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 69 valid reviews, the experience has 6 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 6 face-to-face reviews:
The raw data average (mean) for all the Clifton Road Reserve face-to-face reviews is 80.00% and is based on 6 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Sailing Family (UK)||8/10||307 days||81%|
|Mike Smith||10/10||338 days||82%|
|Dona Shiell||9/10||399 days||75%|
|Mark Jarvis||10/10||460 days||67%|
|Mark Jarvis||10/10||460 days||67%|
|Stefan Miedzinski||10/10||644 days||37%|
|Glen Marshall UK||9/10||672 days||34%|
|Andy Bond||8/10||739 days||24%|
|The 2 Joes||8/10||795 days||18%|
|Nigel & Annie Dale||10/10||1008 days||6%|
|Isabel van Megen||10/10||1009 days||6%|
|The Farrs||9/10||1009 days||6%|
|Aaron Brose||8/10||1099 days||5%|
|Andrea Harvey||5/10||1127 days||4%|
|Joe Trigg||10/10||1131 days||5%|
|Catherine Storey||10/10||1158 days||5%|
|Jo Dawson||10/10||1252 days||5%|
|Jerry Bart||9/10||1340 days||5%|
|Julia Kurtz||9/10||1345 days||4%|
|Gary Carleton||8/10||1380 days||4%|
|Harry Wright||10/10||1442 days||4%|
|Lawrence Bowen||10/10||1475 days||4%|
|Mr and Mrs B||9/10||1499 days||4%|
|Jeremy Wienert||9/10||1702 days||4%|
|Phillippa McLernon||8/10||1751 days||4%|
|Joel Papak||7/10||1760 days||2%|
|Janneke Hekhuis||8/10||1779 days||3%|
|Dennis Page||10/10||1798 days||4%|
|Antonio BENITEZ||6/10||1799 days||3%|
|Penny Mercer||10/10||1802 days||4%|
|Birgitta Schuelke||9/10||1835 days||4%|
|Sarah Gurney||10/10||1865 days||3%|
|Rogier K||8/10||1892 days||3%|
|Felsen Kind||9/10||1938 days||3%|
|John Bylsma||10/10||2018 days||3%|
|Michael Ricketts||10/10||2114 days||3%|
|Ed Hill||8/10||2152 days||3%|
|Bjorn Privat||10/10||2167 days||3%|
|Ian Harris||10/10||2194 days||3%|
|Neville Smith||10/10||2255 days||3%|
|Jakub Stastny||8/10||2440 days||1%|
|Jean Curry||7/10||2448 days||1%|
|Reinhard Boettcher||10/10||2535 days||1%|
|W & K Boyd||10/10||2651 days||2%|
|Patricia Busbach||10/10||2835 days||2%|
|Mette, Bo, Viktor & Olivia Seligmann||10/10||2835 days||2%|
|Evyatar Tulipman||10/10||2848 days||1%|
|auré bis||6/10||2863 days||1%|
|David Restell||8/10||2863 days||1%|
|Cymen Crick||9/10||3625 days||0%|
Several adjustments to the weighted average may be added to improve relevancy and credibility. Clifton Road Reserve does not meet the criteria for any of these adjustments to apply.
The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com.