Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Curio Bay Penguin Watch.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
64 Valid Reviews
The Curio Bay Penguin Watch experience has a total of 65 reviews. There are 64 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 64 valid reviews:
The raw data average (mean) for all the Curio Bay Penguin Watch valid reviews is 91.41% and is based on 64 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
60 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 64 valid reviews, the experience has 60 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 60 face-to-face reviews:
The raw data average (mean) for all the Curio Bay Penguin Watch face-to-face reviews is 92.17% and is based on 60 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Justin White||4/10||60 days||78.55||100%|
|Melinda Pyke||10/10||821 days||16.9||22%|
|Lindsay Dell||10/10||1758 days||3.7||5%|
|Konstantin Bücheler||10/10||1812 days||3.6||5%|
|Regula Hammer||9/10||2088 days||3.06||4%|
|Sue Strebe||9/10||2119 days||3.0||4%|
|Samuel Tohko||10/10||2174 days||2.89||4%|
|Jakub Stastny||10/10||2436 days||2.38||3%|
|Max Stein||8/10||2485 days||2.17||3%|
|Anouck Roudet||10/10||2487 days||2.28||3%|
|Anne and Steve Bartlett||8/10||2517 days||2.11||3%|
|Sarah Strong||10/10||2518 days||2.22||3%|
|Daniel McAlpine||10/10||2530 days||2.19||3%|
|Omri Ifrsh||10/10||2806 days||1.65||2%|
|Trine Ellegaard||10/10||2814 days||1.64||2%|
|Stientje van den Heuvel||9/10||2817 days||1.63||2%|
|Tom Somers||8/10||2817 days||1.55||2%|
|Enna Keet||9/10||2843 days||1.58||2%|
|Hanneke P||8/10||2890 days||1.41||2%|
|Frans Derks||10/10||2914 days||1.44||2%|
|Manuela and Thomas||8/10||2927 days||1.34||2%|
|Andreas Schacke||9/10||3181 days||0.92||1%|
|Alan Brady||9/10||3193 days||0.89||1%|
|Dieter Mangold||9/10||3208 days||0.86||1%|
|Rebecca Doehl||9/10||3209 days||0.86||1%|
|Gabriele Wendt||10/10||3210 days||0.86||1%|
|John A Jerome||10/10||3211 days||0.86||1%|
|Leroy Dimitri||10/10||3544 days||0.21||0%|
|Ian & Gill Johnson||9/10||3546 days||0.2||0%|
|Malcolm McLean||9/10||3552 days||0.19||0%|
|Gary Koehler||10/10||3553 days||0.19||0%|
|Natthien Le Gall||9/10||3563 days||0.17||0%|
|Bucher Weruer||10/10||3566 days||0.16||0%|
|Paul Smith||8/10||3568 days||0.15||0%|
|Hartmut Vogt||10/10||3578 days||0.14||0%|
|Teum and Orselien||9/10||3578 days||0.14||0%|
|Andy Martin||10/10||3579 days||0.14||0%|
|John Mathers||6/10||3936 days||0.0||0%|
|J Kempeneers||8/10||3941 days||0.0||0%|
|Elizabeth E||7/10||3971 days||0.0||0%|
|Yvonne German||10/10||3972 days||0.0||0%|
|kay and colin||9/10||3986 days||0.0||0%|
|Andrea and Craig Swinson||10/10||4041 days||0.0||0%|
Several adjustments to the weighted average may be added to improve relevancy and credibility. Curio Bay Penguin Watch does not meet the criteria for any of these adjustments to apply.
The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com.