Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Curio Bay Penguin Watch.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Curio Bay Penguin Watch

Valid Reviews

64 Valid Reviews

The Curio Bay Penguin Watch experience has a total of 65 reviews. There are 64 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 64 valid reviews:

Rating Count Percentage
10/10 29
45%
9/10 23
36%
8/10 8
13%
7/10 2
3%
6/10 1
2%
5/10 0
0%
4/10 1
2%
3/10 0
0%
2/10 0
0%
1/10 0
0%

91.41% Average

The raw data average (mean) for all the Curio Bay Penguin Watch valid reviews is 91.41% and is based on 64 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

60 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 64 valid reviews, the experience has 60 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 60 face-to-face reviews:

Rating Count Percentage
10/10 27
45%
9/10 23
38%
8/10 7
12%
7/10 2
3%
6/10 1
2%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

92.17% Average

The raw data average (mean) for all the Curio Bay Penguin Watch face-to-face reviews is 92.17% and is based on 60 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

69.61%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Justin White 4/10 60 days 78.55 100%
Melinda Pyke 10/10 821 days 16.9 22%
Patrick 10/10 1461 days true 4.28 5%
Sandra 10/10 1745 days true 3.73 5%
Lindsay Dell 10/10 1758 days true 3.7 5%
Martina 9/10 1772 days true 3.68 5%
Konstantin Bücheler 10/10 1812 days 3.6 5%
Regula Hammer 9/10 2088 days true 3.06 4%
Sue Strebe 9/10 2119 days true 3.0 4%
Samuel Tohko 10/10 2174 days true 2.89 4%
Jakub Stastny 10/10 2436 days true 2.38 3%
Hadar 9/10 2470 days true 2.31 3%
Ennico 10/10 2478 days true 2.29 3%
Max Stein 8/10 2485 days true 2.17 3%
Anouck Roudet 10/10 2487 days true 2.28 3%
Anne and Steve Bartlett 8/10 2517 days true 2.11 3%
Sarah Strong 10/10 2518 days true 2.22 3%
Daniel McAlpine 10/10 2530 days true 2.19 3%
Kellie 8/10 2530 days true 2.08 3%
Omri Ifrsh 10/10 2806 days true 1.65 2%
Trine Ellegaard 10/10 2814 days true 1.64 2%
Stientje van den Heuvel 9/10 2817 days true 1.63 2%
Tom Somers 8/10 2817 days true 1.55 2%
Engelstatter 9/10 2834 days true 1.6 2%
Renate 10/10 2834 days true 1.6 2%
Enna Keet 9/10 2843 days true 1.58 2%
Hanneke P 8/10 2890 days 1.41 2%
Frans Derks 10/10 2914 days true 1.44 2%
Lucie 10/10 2926 days true 1.42 2%
Manuela and Thomas 8/10 2927 days true 1.34 2%
Andreas Schacke 9/10 3181 days true 0.92 1%
Alan Brady 9/10 3193 days true 0.89 1%
Fritschi 9/10 3198 days true 0.88 1%
Dieter Mangold 9/10 3208 days true 0.86 1%
Karin 9/10 3208 days true 0.86 1%
Rebecca Doehl 9/10 3209 days true 0.86 1%
Gabriele Wendt 10/10 3210 days true 0.86 1%
John A Jerome 10/10 3211 days true 0.86 1%
Christine 10/10 3543 days true 0.21 0%
Leroy Dimitri 10/10 3544 days true 0.21 0%
Ian & Gill Johnson 9/10 3546 days true 0.2 0%
Stefanie 7/10 3547 days true 0.18 0%
Mel 10/10 3548 days true 0.2 0%
Jacob 9/10 3549 days true 0.2 0%
Oppenoorth 9/10 3550 days true 0.2 0%
Malcolm McLean 9/10 3552 days true 0.19 0%
Gary Koehler 10/10 3553 days true 0.19 0%
Natthien Le Gall 9/10 3563 days true 0.17 0%
Nicolas 9/10 3563 days true 0.17 0%
Bucher Weruer 10/10 3566 days true 0.16 0%
Paul Smith 8/10 3568 days true 0.15 0%
Hartmut Vogt 10/10 3578 days true 0.14 0%
Teum and Orselien 9/10 3578 days true 0.14 0%
Andy Martin 10/10 3579 days true 0.14 0%
Einar 9/10 3915 days true 0.0 0%
John Mathers 6/10 3936 days true 0.0 0%
Marsden 10/10 3936 days true 0.0 0%
Lehmann 10/10 3937 days true 0.0 0%
J Kempeneers 8/10 3941 days true 0.0 0%
Elizabeth E 7/10 3971 days true 0.0 0%
Yvonne German 10/10 3972 days true 0.0 0%
kay and colin 9/10 3986 days true 0.0 0%
koellner 9/10 4015 days true 0.0 0%
Andrea and Craig Swinson 10/10 4041 days true 0.0 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Curio Bay Penguin Watch does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

70%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.