Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Hot Water Beach TOP 10 Holiday Park.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

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Nick Morrison

Rankers owner

Hot Water Beach TOP 10 Holiday Park

Valid Reviews

135 Valid Reviews

The Hot Water Beach TOP 10 Holiday Park experience has a total of 138 reviews. There are 135 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 135 valid reviews:

Rating Count Percentage
10/10 42
31%
9/10 37
27%
8/10 28
21%
7/10 14
10%
6/10 8
6%
5/10 3
2%
4/10 2
1%
3/10 1
1%
2/10 0
0%
1/10 0
0%

85.11% Average

The raw data average (mean) for all the Hot Water Beach TOP 10 Holiday Park valid reviews is 85.11% and is based on 135 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

72 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 135 valid reviews, the experience has 72 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 72 face-to-face reviews:

Rating Count Percentage
10/10 22
31%
9/10 20
28%
8/10 14
19%
7/10 6
8%
6/10 4
6%
5/10 3
4%
4/10 2
3%
3/10 1
1%
2/10 0
0%
1/10 0
0%

83.89% Average

The raw data average (mean) for all the Hot Water Beach TOP 10 Holiday Park face-to-face reviews is 83.89% and is based on 72 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

87.34%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Robo 8/10 122 days 92.76 100%
Ines 6/10 304 days 70.85 76%
Kenny 8/10 366 days 74.83 81%
Chris 10/10 396 days 75.15 81%
Scooper 10/10 580 days 47.03 51%
Zoe 9/10 610 days 42.27 46%
The big German family 10/10 610 days 42.27 46%
Gaudenz Schnell 10/10 668 days 33.89 37%
Tash & Laura 8/10 669 days 32.07 35%
Jgcanada 10/10 669 days 33.76 36%
TP&MM 9/10 669 days 33.76 36%
Niven 10/10 669 days 33.76 36%
Geoff Walker 10/10 761 days 22.68 24%
helen reeve 9/10 792 days 19.55 21%
Edward Lowe 10/10 792 days 19.55 21%
Chelsea 8/10 822 days 15.97 17%
Michael McMahon 10/10 975 days 7.28 8%
Magenta McHalick 8/10 1031 days true 5.37 6%
Eversons 9/10 1034 days 5.59 6%
Alyson Reid 7/10 1048 days 4.87 5%
Shira LA 9/10 1065 days 5.14 6%
Kimberley Timberlake 9/10 1098 days 4.99 5%
Jye Hurrell 9/10 1122 days 4.95 5%
Liz Quilty 5/10 1276 days true 3.76 4%
Julia Kurtz 9/10 1342 days 4.52 5%
Dave Rollison 10/10 1370 days 4.46 5%
Fabio Flepp 7/10 1377 days 4.05 4%
Ian McCaskill 7/10 1389 days 4.03 4%
Rima 9/10 1491 days 4.23 5%
Kate 8/10 1674 days 3.67 4%
John basham 9/10 1706 days 3.8 4%
Staffan Johansson 7/10 1747 days 3.39 4%
Raul Ellermann 9/10 1756 days true 3.71 4%
Bianca Biehl 9/10 1772 days 3.68 4%
Boris Gospodinov 8/10 1782 days 3.47 4%
Eric Beene 10/10 1799 days 3.62 4%
Jule & Thomas aus Hamburg Elternzeit 2015 8/10 1887 days 3.28 4%
Richard Thompson 10/10 1888 days 3.45 4%
Chester Martin 10/10 1933 days 3.36 4%
Elka Keijzer 10/10 2040 days 3.15 3%
Emily C 10/10 2070 days 3.09 3%
Oakley Miller 10/10 2101 days 3.03 3%
holidaymad from Solihull 6/10 2129 days 2.47 3%
Lieselotte Michels 7/10 2134 days 2.7 3%
Bes 10/10 2135 days true 2.96 3%
Julia Emery 9/10 2146 days 2.94 3%
Devan Sheppard 10/10 2189 days true 2.86 3%
Brita Topp 8/10 2406 days 2.31 2%
Christoph Betten 9/10 2445 days true 2.36 3%
Family Trip 9/10 2467 days 2.32 2%
Daniel Garcia Dezgado 9/10 2476 days true 2.3 2%
Ann Winter 10/10 2485 days true 2.28 2%
Phillip 10/10 2485 days true 2.28 2%
Klaus Petersen 8/10 2485 days true 2.17 2%
Rikke Petersen 8/10 2485 days true 2.17 2%
Anouck Roudet 4/10 2488 days true 1.8 2%
Florian Littmann 3/10 2497 days true 1.74 2%
Celine Darde 5/10 2507 days true 1.81 2%
Ludovic Denee 5/10 2507 days true 1.81 2%
Piotr Jurkowski 6/10 2511 days true 1.85 2%
Evian Bolz 8/10 2524 days true 2.09 2%
Harel Cliad 10/10 2524 days true 2.2 2%
Chen Levin 7/10 2524 days true 2.01 2%
nimrod yaron 10/10 2525 days true 2.2 2%
Pioter Jurkowski 7/10 2526 days 2.0 2%
mr burns 9/10 2526 days 2.2 2%
Aitnan Melman 8/10 2528 days true 2.09 2%
Reinhard Boettcher 10/10 2532 days true 2.19 2%
Angelika Bottcher 10/10 2532 days true 2.19 2%
Helene & Peter 8/10 2587 days 1.98 2%
FlyingKiwiGirl 8/10 2801 days 1.58 2%
Iban Dupont 9/10 2815 days true 1.63 2%
Emily Sweetman 6/10 2832 days 1.33 1%
Maxime 8/10 2844 days true 1.5 2%
Christoph Mueller 6/10 2854 days true 1.29 1%
William Notcutt 6/10 2891 days 1.23 1%
Joroen Borkert 8/10 2909 days true 1.38 1%
Wouter Trumpie 6/10 2911 days true 1.2 1%
tanyap 9/10 2922 days 1.42 2%
Terry Coles 10/10 2922 days true 1.42 2%
Gary Brooks 9/10 2922 days true 1.42 2%
Alexander Klein 9/10 2926 days true 1.42 2%
Doan 10/10 2927 days true 1.41 2%
Milena Heinrich 9/10 2928 days true 1.41 2%
Brigitte van Leeuwen-ud Meys 7/10 2938 days true 1.27 1%
Melina 7/10 3044 days 1.08 1%
yamutt 8/10 3166 days 0.9 1%
Peter Hart 4/10 3194 days true 0.7 1%
Michael Jefferies 9/10 3200 days true 0.88 1%
Romla 7/10 3204 days true 0.79 1%
Ronald Veldman 7/10 3204 days true 0.79 1%
Tom Pratt 7/10 3209 days true 0.79 1%
Elise Violet 9/10 3210 days true 0.86 1%
Lepied 9/10 3213 days true 0.86 1%
Petra 10/10 3221 days true 0.84 1%
Adam Critchley 8/10 3223 days true 0.79 1%
Sebastian 8/10 3224 days true 0.79 1%
Vbeirne 10/10 3257 days 0.77 1%
CMJ 9/10 3257 days 0.77 1%
S Tucker 6/10 3277 days true 0.61 1%
Niels Daubjerg 9/10 3289 days true 0.71 1%
Marc & Pauline 8/10 3294 days true 0.66 1%
Marek Woznica 9/10 3295 days true 0.69 1%
Rudy Witt 9/10 3304 days true 0.68 1%
CatherineStuart 10/10 3318 days 0.65 1%
Peter W. 7/10 3318 days 0.59 1%
Tina 10/10 3318 days true 0.65 1%
English_Campers 8/10 3532 days 0.22 0%
Jon_and_Family 8/10 3532 days 0.22 0%
Andreas Blessing 8/10 3543 days true 0.2 0%
Boehmer 9/10 3547 days true 0.2 0%
Wheeler 9/10 3552 days true 0.19 0%
Rolf 7/10 3554 days true 0.17 0%
Dirk Van Den Berg 10/10 3557 days true 0.18 0%
Katy Bourne 9/10 3557 days true 0.18 0%
Kees Stigter 8/10 3559 days true 0.17 0%
Birgette Weiner 9/10 3577 days true 0.14 0%
Tobias Torax 10/10 3578 days true 0.14 0%
Alexandra 10/10 3580 days true 0.14 0%
Theo Dykhuizen 8/10 3586 days true 0.12 0%
de Vries 10/10 3589 days true 0.12 0%
Euros 10/10 3653 days 0.0 0%
julialee272 10/10 3775 days 0.0 0%
astridaus 8/10 3897 days true 0.0 0%
Katharina 10/10 3931 days true 0.0 0%
David Milner 9/10 3934 days true 0.0 0%
Annemiek and Rianne 9/10 3969 days true 0.0 0%
Numun 8/10 3987 days 0.0 0%
warrenp 10/10 4003 days true 0.0 0%
Lynn Maguire 10/10 4004 days true 0.0 0%
jamesg 10/10 4016 days true 0.0 0%
Roman Hauri 10/10 4030 days true 0.0 0%
Jessica Clarisse 9/10 4030 days true 0.0 0%
Kazmeister 9/10 4048 days 0.0 0%
AndrewF78 10/10 4298 days true 0.0 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Hot Water Beach TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-0.08% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 43 days. However the Hot Water Beach TOP 10 Holiday Park experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Hot Water Beach TOP 10 Holiday Park experience has been adjusted for 4 days. Adjustments are according to the following table.

Days Adjustment
1 -0.02%
2 -0.04%
3 -0.06%
4 -0.08%
5 -0.10%
6 -0.12%
7 -0.14%

Final Ranking Score

87%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.