Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hot Water Beach TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
135 Valid Reviews
The Hot Water Beach TOP 10 Holiday Park experience has a total of 138 reviews. There are 135 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 135 valid reviews:
The raw data average (mean) for all the Hot Water Beach TOP 10 Holiday Park valid reviews is 85.11% and is based on 135 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
72 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 135 valid reviews, the experience has 72 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 72 face-to-face reviews:
The raw data average (mean) for all the Hot Water Beach TOP 10 Holiday Park face-to-face reviews is 83.89% and is based on 72 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|The big German family||10/10||610 days||42.27||46%|
|Gaudenz Schnell||10/10||668 days||33.89||37%|
|Tash & Laura||8/10||669 days||32.07||35%|
|Geoff Walker||10/10||761 days||22.68||24%|
|helen reeve||9/10||792 days||19.55||21%|
|Edward Lowe||10/10||792 days||19.55||21%|
|Michael McMahon||10/10||975 days||7.28||8%|
|Magenta McHalick||8/10||1031 days||5.37||6%|
|Alyson Reid||7/10||1048 days||4.87||5%|
|Shira LA||9/10||1065 days||5.14||6%|
|Kimberley Timberlake||9/10||1098 days||4.99||5%|
|Jye Hurrell||9/10||1122 days||4.95||5%|
|Liz Quilty||5/10||1276 days||3.76||4%|
|Julia Kurtz||9/10||1342 days||4.52||5%|
|Dave Rollison||10/10||1370 days||4.46||5%|
|Fabio Flepp||7/10||1377 days||4.05||4%|
|Ian McCaskill||7/10||1389 days||4.03||4%|
|John basham||9/10||1706 days||3.8||4%|
|Staffan Johansson||7/10||1747 days||3.39||4%|
|Raul Ellermann||9/10||1756 days||3.71||4%|
|Bianca Biehl||9/10||1772 days||3.68||4%|
|Boris Gospodinov||8/10||1782 days||3.47||4%|
|Eric Beene||10/10||1799 days||3.62||4%|
|Jule & Thomas aus Hamburg Elternzeit 2015||8/10||1887 days||3.28||4%|
|Richard Thompson||10/10||1888 days||3.45||4%|
|Chester Martin||10/10||1933 days||3.36||4%|
|Elka Keijzer||10/10||2040 days||3.15||3%|
|Emily C||10/10||2070 days||3.09||3%|
|Oakley Miller||10/10||2101 days||3.03||3%|
|holidaymad from Solihull||6/10||2129 days||2.47||3%|
|Lieselotte Michels||7/10||2134 days||2.7||3%|
|Julia Emery||9/10||2146 days||2.94||3%|
|Devan Sheppard||10/10||2189 days||2.86||3%|
|Brita Topp||8/10||2406 days||2.31||2%|
|Christoph Betten||9/10||2445 days||2.36||3%|
|Family Trip||9/10||2467 days||2.32||2%|
|Daniel Garcia Dezgado||9/10||2476 days||2.3||2%|
|Ann Winter||10/10||2485 days||2.28||2%|
|Klaus Petersen||8/10||2485 days||2.17||2%|
|Rikke Petersen||8/10||2485 days||2.17||2%|
|Anouck Roudet||4/10||2488 days||1.8||2%|
|Florian Littmann||3/10||2497 days||1.74||2%|
|Celine Darde||5/10||2507 days||1.81||2%|
|Ludovic Denee||5/10||2507 days||1.81||2%|
|Piotr Jurkowski||6/10||2511 days||1.85||2%|
|Evian Bolz||8/10||2524 days||2.09||2%|
|Harel Cliad||10/10||2524 days||2.2||2%|
|Chen Levin||7/10||2524 days||2.01||2%|
|nimrod yaron||10/10||2525 days||2.2||2%|
|Pioter Jurkowski||7/10||2526 days||2.0||2%|
|mr burns||9/10||2526 days||2.2||2%|
|Aitnan Melman||8/10||2528 days||2.09||2%|
|Reinhard Boettcher||10/10||2532 days||2.19||2%|
|Angelika Bottcher||10/10||2532 days||2.19||2%|
|Helene & Peter||8/10||2587 days||1.98||2%|
|Iban Dupont||9/10||2815 days||1.63||2%|
|Emily Sweetman||6/10||2832 days||1.33||1%|
|Christoph Mueller||6/10||2854 days||1.29||1%|
|William Notcutt||6/10||2891 days||1.23||1%|
|Joroen Borkert||8/10||2909 days||1.38||1%|
|Wouter Trumpie||6/10||2911 days||1.2||1%|
|Terry Coles||10/10||2922 days||1.42||2%|
|Gary Brooks||9/10||2922 days||1.42||2%|
|Alexander Klein||9/10||2926 days||1.42||2%|
|Milena Heinrich||9/10||2928 days||1.41||2%|
|Brigitte van Leeuwen-ud Meys||7/10||2938 days||1.27||1%|
|Peter Hart||4/10||3194 days||0.7||1%|
|Michael Jefferies||9/10||3200 days||0.88||1%|
|Ronald Veldman||7/10||3204 days||0.79||1%|
|Tom Pratt||7/10||3209 days||0.79||1%|
|Elise Violet||9/10||3210 days||0.86||1%|
|Adam Critchley||8/10||3223 days||0.79||1%|
|S Tucker||6/10||3277 days||0.61||1%|
|Niels Daubjerg||9/10||3289 days||0.71||1%|
|Marc & Pauline||8/10||3294 days||0.66||1%|
|Marek Woznica||9/10||3295 days||0.69||1%|
|Rudy Witt||9/10||3304 days||0.68||1%|
|Peter W.||7/10||3318 days||0.59||1%|
|Andreas Blessing||8/10||3543 days||0.2||0%|
|Dirk Van Den Berg||10/10||3557 days||0.18||0%|
|Katy Bourne||9/10||3557 days||0.18||0%|
|Kees Stigter||8/10||3559 days||0.17||0%|
|Birgette Weiner||9/10||3577 days||0.14||0%|
|Tobias Torax||10/10||3578 days||0.14||0%|
|Theo Dykhuizen||8/10||3586 days||0.12||0%|
|de Vries||10/10||3589 days||0.12||0%|
|David Milner||9/10||3934 days||0.0||0%|
|Annemiek and Rianne||9/10||3969 days||0.0||0%|
|Lynn Maguire||10/10||4004 days||0.0||0%|
|Roman Hauri||10/10||4030 days||0.0||0%|
|Jessica Clarisse||9/10||4030 days||0.0||0%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Hot Water Beach TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if this experience hasn't received any reviews within the last 43 days. However the Hot Water Beach TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Hot Water Beach TOP 10 Holiday Park experience has been adjusted for 4 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org.