Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Taranaki Falls.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
65 Valid Reviews
The Taranaki Falls experience has a total of 65 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 65 valid reviews:
The raw data average (mean) for all the Taranaki Falls valid reviews is 86.77% and is based on 65 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
61 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 65 valid reviews, the experience has 61 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 61 face-to-face reviews:
The raw data average (mean) for all the Taranaki Falls face-to-face reviews is 86.39% and is based on 61 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Dee Greig-Dunn||9/10||729 days||26.23||100%|
|Linnea Sahlberg||10/10||1138 days||4.92||19%|
|Kati Behrendt||10/10||1397 days||4.41||17%|
|Julia Achatz||7/10||1399 days||4.01||15%|
|Markus Wagner||9/10||1399 days||4.41||17%|
|Katharina Gans||9/10||1407 days||4.39||17%|
|Benedikt Lorenz||10/10||1409 days||4.39||17%|
|Jonas Neumann||9/10||1412 days||4.38||17%|
|Theresa Flach||10/10||1412 days||4.38||17%|
|Daniela Hintermayr||7/10||1413 days||3.98||15%|
|Thomas Klinting||6/10||1413 days||3.63||14%|
|Wouter Bleckmann||8/10||1447 days||4.1||16%|
|Tom Rogers||7/10||1461 days||3.9||15%|
|Jack Robinson||10/10||1484 days||4.24||16%|
|Robert Elzinga||8/10||1714 days||3.6||14%|
|David Schelensky||10/10||1763 days||3.69||14%|
|Ruven Rintelmann||9/10||1764 days||3.69||14%|
|Daniel Roedel||8/10||1772 days||3.49||13%|
|Catherine Schlachter||9/10||2440 days||2.37||9%|
|Christina Perez||8/10||2440 days||2.25||9%|
|Casandra Prunica||9/10||2467 days||2.32||9%|
|Janina Zwerver||8/10||2467 days||2.2||8%|
|Anton Thisted||7/10||2797 days||1.52||6%|
|Chantal Mortel||8/10||2835 days||1.52||6%|
|Soren and Inelase Lindhardbell||10/10||2902 days||1.46||6%|
|Soren and Inelase Lindhardbell||10/10||2902 days||1.46||6%|
|Laurits and Bettina||9/10||2927 days||1.41||5%|
|Helmut Schmid||9/10||3189 days||0.9||3%|
|Melinda Moir||9/10||3201 days||0.88||3%|
|Lotte Foged||9/10||3222 days||0.84||3%|
|Lisa Beutler||10/10||3275 days||0.73||3%|
|Barry Dunster||10/10||3286 days||0.71||3%|
|Rudy Witt||8/10||3302 days||0.65||2%|
|Ralph & Marloes Meyers||9/10||3529 days||0.24||1%|
|Michael Orme||7/10||3551 days||0.18||1%|
|Tina Baun||8/10||3553 days||0.18||1%|
|Erica Moorhouse||8/10||3566 days||0.16||1%|
|Dennis & Claudia||8/10||3581 days||0.13||0%|
|D Oostrum||9/10||3584 days||0.13||0%|
|Mike Peirce||9/10||3920 days||0.0||0%|
|Jannievan Osnabrugge||7/10||3936 days||0.0||0%|
|Lousie Hug||7/10||3940 days||0.0||0%|
|Schubert, Wolfgang & Claudia||8/10||3959 days||0.0||0%|
|Bue Verrept||8/10||4023 days||0.0||0%|
|Monika Wenzel||10/10||4024 days||0.0||0%|
|Louis Duhaime||9/10||4027 days||0.0||0%|
|Jeanette Larsen||9/10||4028 days||0.0||0%|
|Ralph Boese||10/10||4280 days||0.0||0%|
Several adjustments to the weighted average may be added to improve relevancy and credibility. Taranaki Falls does not meet the criteria for any of these adjustments to apply.
The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com.