Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Cathedral Caves Walk.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Cathedral Caves Walk

Valid Reviews

43 Valid Reviews

The Cathedral Caves Walk experience has a total of 43 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 43 valid reviews:

Rating Count Percentage
10/10 8
19%
9/10 11
26%
8/10 10
23%
7/10 6
14%
6/10 3
7%
5/10 1
2%
4/10 0
0%
3/10 3
7%
2/10 0
0%
1/10 1
2%

77.67% Average

The raw data average (mean) for all the Cathedral Caves Walk valid reviews is 77.67% and is based on 43 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

35 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 43 valid reviews, the experience has 35 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 35 face-to-face reviews:

Rating Count Percentage
10/10 8
23%
9/10 10
29%
8/10 9
26%
7/10 3
9%
6/10 2
6%
5/10 0
0%
4/10 0
0%
3/10 3
9%
2/10 0
0%
1/10 0
0%

81.14% Average

The raw data average (mean) for all the Cathedral Caves Walk face-to-face reviews is 81.14% and is based on 35 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

78.68%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Linda Stovelaar 6/10 1424 days 86%
Ane Pujol 10/10 1508 days 100%
Anna 8/10 1532 days 94%
Hailey S 10/10 1542 days 98%
Dylan Smyth 9/10 1555 days 98%
Andy Howard 9/10 1559 days 98%
Sharron 8/10 1559 days 93%
Sarah Boettcher 7/10 1767 days 80%
Lorenz Pfisterer 9/10 1773 days 88%
Stephen Timbu 10/10 1775 days 87%
Floriane Desnoyer 9/10 1775 days 87%
Gae Saevane 7/10 1793 days 79%
Lena Wesselink 7/10 1813 days 78%
Shelley 1/10 2037 days 55%
Adriana 6/10 2501 days 44%
Pavel Jarolimek 3/10 2501 days 41%
Steffen 3/10 2540 days 40%
Tobias Gehring 9/10 2543 days 51%
Felix Brettner 8/10 2543 days 49%
Don 5/10 2552 days 41%
Alex Artigues 10/10 2586 days 49%
Daniel McAlpine 7/10 2588 days 45%
Kellie 9/10 2588 days 49%
Tom Somers 3/10 2875 days 28%
AnnaM 9/10 2889 days 35%
Wendy Ward 10/10 2905 days 35%
Loesje 8/10 2979 days 29%
K Dahmer 10/10 3613 days 1%
Louise van der Hyden 8/10 3618 days 1%
Alan Munday 9/10 3618 days 1%
LandJ 7/10 3620 days 1%
Manfred Liuduer 9/10 3624 days 1%
Jonathon Heaney 8/10 3641 days 0%
Bowness 9/10 3972 days 24%
J Kempeneers 8/10 3999 days 22%
margaret Klawitter 10/10 4006 days 24%
Lamb 7/10 4012 days 21%
Christiane Lindenberg 9/10 4022 days 24%
Hans Hoff 10/10 4083 days 24%
harryb 8/10 4184 days 22%
Colin Church 8/10 4319 days 22%
VincentD 6/10 4353 days 19%
Tatjane 8/10 4366 days 22%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Cathedral Caves Walk does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

79%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.