Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Moeraki Boulders Holiday Park & Motel.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
78 Valid Reviews
The Moeraki Boulders Holiday Park & Motel experience has a total of 85 reviews. There are 78 valid reviews that are included when calculating the ranking score and 7 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 78 valid reviews:
The raw data average (mean) for all the Moeraki Boulders Holiday Park & Motel valid reviews is 90.77% and is based on 78 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
10 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 78 valid reviews, the experience has 10 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 10 face-to-face reviews:
The raw data average (mean) for all the Moeraki Boulders Holiday Park & Motel face-to-face reviews is 87.00% and is based on 10 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|John & Amanda||10/10||151 days||97%|
|Andrea and Carl||10/10||151 days||97%|
|Flo and Ray||10/10||181 days||95%|
|Tom Z.||8/10||425 days||68%|
|Clare & Gerry||10/10||700 days||30%|
|Andrea and Carl||10/10||790 days||20%|
|Pumpi Du||10/10||912 days||10%|
|Yar Ni Ng||7/10||912 days||9%|
|Alex Beley||10/10||1004 days||6%|
|Don McDonald||3/10||1065 days||4%|
|Gary Prescot||8/10||1249 days||4%|
|Nick Gifford||7/10||1415 days||4%|
|Roeland Driessen||9/10||1520 days||4%|
|Alan Brown||7/10||1520 days||4%|
|Geoff Hawthorn||10/10||1543 days||4%|
|Gene Diaz||10/10||1551 days||4%|
|Richard Houghton||8/10||1581 days||4%|
|Daphne H||9/10||1635 days||4%|
|Kevin Mayer||9/10||1673 days||4%|
|Daniel Fuell||10/10||1774 days||4%|
|Pamela Hoffman||9/10||1787 days||4%|
|Theo van Greuningen||8/10||1811 days||3%|
|Michael Menrath||10/10||1824 days||4%|
|Johanna Kuch||10/10||1827 days||4%|
|Corina Sima||8/10||1833 days||3%|
|Hendrik Schulz-Jander||8/10||1846 days||3%|
|Richard Ashley||10/10||1854 days||4%|
|Glinys Weller||9/10||1869 days||3%|
|Ellen Schmitz||10/10||1897 days||3%|
|Richard Kirby||9/10||1901 days||3%|
|Max Brunner||10/10||1909 days||3%|
|Richard Kirby||10/10||1917 days||3%|
|Steve and Debbie||10/10||1973 days||3%|
|Michiel Brunsveld||6/10||2255 days||2%|
|Clare Lambley||8/10||2267 days||2%|
|Eric Lambley||9/10||2268 days||2%|
|Claire Henderson||9/10||2282 days||3%|
|Bartlomiej Berger||10/10||2287 days||2%|
|Jen Stohler||10/10||2373 days||2%|
|Lindsay Berquist||8/10||2496 days||2%|
|Andrew Young||8/10||2585 days||2%|
|Sven Aebersold||10/10||2585 days||2%|
|kate messervy||10/10||2616 days||2%|
|Diane Fraser||10/10||2616 days||2%|
|Paul Wood||9/10||2647 days||2%|
|Helene & Peter||8/10||2677 days||2%|
|Rebel Warren||10/10||2769 days||2%|
|delf tran||10/10||2800 days||2%|
|Sabine and Marc S||10/10||2800 days||2%|
|Margaret and Derek McNeil||9/10||2997 days||1%|
|Kurt & Noemi Buhler||8/10||3311 days||0%|
|Jason Ritenour||8/10||3469 days||0%|
|Keely & Mark Haynes||9/10||3646 days||0%|
|Camilla Andersson||9/10||3658 days||1%|
|Brian Morris||9/10||4027 days||1%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Moeraki Boulders Holiday Park & Motel experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if this experience hasn't received any reviews within the last 55 days. However the Moeraki Boulders Holiday Park & Motel experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Moeraki Boulders Holiday Park & Motel experience has been adjusted for 1 day. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com.