Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Moeraki Boulders Holiday Park & Motel.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
76 Valid Reviews
The Moeraki Boulders Holiday Park & Motel experience has a total of 83 reviews. There are 76 valid reviews that are included when calculating the ranking score and 7 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 76 valid reviews:
The raw data average (mean) for all the Moeraki Boulders Holiday Park & Motel valid reviews is 90.79% and is based on 76 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
10 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 76 valid reviews, the experience has 10 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 10 face-to-face reviews:
The raw data average (mean) for all the Moeraki Boulders Holiday Park & Motel face-to-face reviews is 87.00% and is based on 10 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|John & Amanda||10/10||56 days||99.5||100%|
|Andrea and Carl||10/10||56 days||99.5||100%|
|Flo and Ray||10/10||86 days||98.83||99%|
|Tom Z.||8/10||330 days||78.61||79%|
|Clare & Gerry||10/10||605 days||43.05||43%|
|Andrea and Carl||10/10||695 days||30.35||30%|
|Pumpi Du||10/10||817 days||17.25||17%|
|Yar Ni Ng||7/10||817 days||15.69||16%|
|Alex Beley||10/10||909 days||10.48||10%|
|Don McDonald||3/10||970 days||5.76||6%|
|Gary Prescot||8/10||1154 days||4.64||5%|
|Nick Gifford||7/10||1320 days||4.15||4%|
|Roeland Driessen||9/10||1425 days||4.35||4%|
|Alan Brown||7/10||1425 days||3.96||4%|
|Geoff Hawthorn||10/10||1448 days||4.31||4%|
|Gene Diaz||10/10||1456 days||4.29||4%|
|Richard Houghton||8/10||1486 days||4.02||4%|
|Daphne H||9/10||1540 days||4.13||4%|
|Kevin Mayer||9/10||1578 days||4.05||4%|
|Daniel Fuell||10/10||1679 days||3.86||4%|
|Pamela Hoffman||9/10||1692 days||3.83||4%|
|Theo van Greuningen||8/10||1716 days||3.6||4%|
|Michael Menrath||10/10||1729 days||3.76||4%|
|Johanna Kuch||10/10||1732 days||3.75||4%|
|Corina Sima||8/10||1738 days||3.55||4%|
|Hendrik Schulz-Jander||8/10||1751 days||3.53||4%|
|Richard Ashley||10/10||1759 days||3.7||4%|
|Glinys Weller||9/10||1774 days||3.67||4%|
|Ellen Schmitz||10/10||1802 days||3.62||4%|
|Richard Kirby||9/10||1806 days||3.61||4%|
|Max Brunner||10/10||1814 days||3.59||4%|
|Richard Kirby||10/10||1822 days||3.58||4%|
|Steve and Debbie||10/10||1878 days||3.47||3%|
|Michiel Brunsveld||6/10||2160 days||2.42||2%|
|Clare Lambley||8/10||2172 days||2.75||3%|
|Eric Lambley||9/10||2173 days||2.89||3%|
|Claire Henderson||9/10||2187 days||2.86||3%|
|Bartlomiej Berger||10/10||2192 days||2.85||3%|
|Jen Stohler||10/10||2278 days||2.68||3%|
|Lindsay Berquist||8/10||2401 days||2.32||2%|
|Andrew Young||8/10||2490 days||2.16||2%|
|Sven Aebersold||10/10||2490 days||2.27||2%|
|kate messervy||10/10||2521 days||2.21||2%|
|Diane Fraser||10/10||2521 days||2.21||2%|
|Paul Wood||9/10||2552 days||2.15||2%|
|Helene & Peter||8/10||2582 days||1.99||2%|
|Rebel Warren||10/10||2674 days||1.91||2%|
|delf tran||10/10||2705 days||1.85||2%|
|Sabine and Marc S||10/10||2705 days||1.85||2%|
|Margaret and Derek McNeil||9/10||2902 days||1.46||1%|
|Kurt & Noemi Buhler||8/10||3216 days||0.81||1%|
|Jason Ritenour||8/10||3374 days||0.51||1%|
|Keely & Mark Haynes||9/10||3551 days||0.19||0%|
|Camilla Andersson||9/10||3563 days||0.17||0%|
|Brian Morris||9/10||3932 days||0.0||0%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Moeraki Boulders Holiday Park & Motel experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if this experience hasn't received any reviews within the last 43 days. However the Moeraki Boulders Holiday Park & Motel experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Moeraki Boulders Holiday Park & Motel experience has been adjusted for 14 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org.