Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Geraldine TOP 10 Holiday Park.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Geraldine TOP 10 Holiday Park

Valid Reviews

69 Valid Reviews

The Geraldine TOP 10 Holiday Park experience has a total of 69 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 69 valid reviews:

Rating Count Percentage
10/10 23
33%
9/10 21
30%
8/10 18
26%
7/10 6
9%
6/10 0
0%
5/10 1
1%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

88.41% Average

The raw data average (mean) for all the Geraldine TOP 10 Holiday Park valid reviews is 88.41% and is based on 69 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

19 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 69 valid reviews, the experience has 19 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 19 face-to-face reviews:

Rating Count Percentage
10/10 2
11%
9/10 6
32%
8/10 11
58%
7/10 0
0%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

85.26% Average

The raw data average (mean) for all the Geraldine TOP 10 Holiday Park face-to-face reviews is 85.26% and is based on 19 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

95.55%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Jim Henderson 10/10 56 days 99.5 100%
Caro 10/10 299 days 85.83 86%
Richard K 10/10 361 days 79.35 80%
justin smith 10/10 483 days 63.03 63%
Clare & Gerry 10/10 636 days 38.39 39%
Pedro 8/10 664 days 32.71 33%
RKNZ 10/10 787 days 20.03 20%
Cynthia 9/10 787 days 20.03 20%
helen reeve 9/10 787 days 20.03 20%
Roger 10/10 848 days 14.67 15%
Esther 7/10 909 days 9.54 10%
brian biggs 10/10 1029 days 5.69 6%
Vanessa Stubbs 7/10 1178 days 4.4 4%
Isabel See 7/10 1212 days 4.34 4%
Brooke Cooper 10/10 1212 days 4.77 5%
Anja Röhrich 10/10 1326 days 4.55 5%
Janet Pentelow 10/10 1327 days 4.55 5%
Adam Yates 9/10 1328 days 4.54 5%
Peter Schurke 10/10 1359 days 4.48 5%
Fabio Flepp 10/10 1372 days 4.46 4%
Alan Brown 8/10 1424 days 4.14 4%
Andy Partridge 10/10 1458 days 4.29 4%
Shelly Stanchuk 10/10 1485 days 4.24 4%
Kathy Hart 8/10 1669 days 3.68 4%
Joanna du Toit 9/10 1669 days 3.88 4%
Pamela Hoffman 8/10 1692 days 3.64 4%
Grant 9/10 1720 days 3.78 4%
Diana Worwood 10/10 1727 days 3.76 4%
Paul Smith 10/10 1739 days 3.74 4%
John Jones 9/10 1782 days 3.66 4%
David From Switzerland 8/10 1801 days 3.44 3%
Hya@nztrip 7/10 1821 days 3.26 3%
Teresa Noble 9/10 1851 days 3.52 4%
Anita and Wilbur 9/10 1925 days 3.38 3%
AusCampa 10/10 2035 days 3.16 3%
Andrew Cruickshank 9/10 2096 days 3.04 3%
John Drake 9/10 2112 days 3.01 3%
Nell Hearle 10/10 2126 days 2.98 3%
misstassie 9/10 2155 days 2.93 3%
Brita Topp 7/10 2462 days 2.12 2%
Monique Monique 7/10 2490 days 2.07 2%
David Spindler 8/10 2490 days 2.16 2%
Helene & Peter 8/10 2582 days 1.99 2%
Helen King 5/10 2643 days 1.6 2%
Ron Stenhouse 9/10 2796 days true 1.67 2%
Elizabeth Stenhouse 9/10 2796 days true 1.67 2%
Wertra 9/10 2900 days true 1.47 1%
Gail Bennie 8/10 2917 days true 1.36 1%
ablac016 10/10 3131 days 1.02 1%
pacemannz 9/10 3131 days 1.02 1%
Paul Smith 8/10 3213 days true 0.81 1%
D R Valentine 10/10 3215 days true 0.85 1%
rgoodwi3 10/10 3466 days 0.36 0%
cassie 9/10 3527 days 0.24 0%
Sandra Milch 10/10 3542 days true 0.21 0%
Maike 9/10 3546 days true 0.2 0%
Kauzta 8/10 3546 days true 0.19 0%
Tony & Marina Greenaway 8/10 3551 days true 0.18 0%
Harry Hammond 8/10 3551 days true 0.18 0%
Hoog Antink 9/10 3552 days true 0.19 0%
Bryan Higgins 8/10 3556 days true 0.17 0%
Paul Smith 8/10 3564 days true 0.16 0%
Rian Bach 8/10 3564 days true 0.16 0%
Friedli Manuela 9/10 3581 days true 0.14 0%
Mikeminch 9/10 3678 days 0.0 0%
Ralston 9/10 3709 days 0.0 0%
Ronny 8/10 3937 days true 0.0 0%
Jennifer Templeton 8/10 3968 days true 0.0 0%
SimonR 8/10 4291 days true 0.0 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Geraldine TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-0.87% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 43 days. However the Geraldine TOP 10 Holiday Park experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Geraldine TOP 10 Holiday Park experience has been adjusted for 43 days. Adjustments are according to the following table.

Days Adjustment
40 -0.81%
41 -0.83%
42 -0.85%
43 -0.87%
44 -0.89%
45 -0.91%
46 -0.94%

Final Ranking Score

95%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.