Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Fox Glacier TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
151 Valid Reviews
The Fox Glacier TOP 10 Holiday Park experience has a total of 155 reviews. There are 151 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 151 valid reviews:
The raw data average (mean) for all the Fox Glacier TOP 10 Holiday Park valid reviews is 83.91% and is based on 151 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
70 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 151 valid reviews, the experience has 70 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 70 face-to-face reviews:
The raw data average (mean) for all the Fox Glacier TOP 10 Holiday Park face-to-face reviews is 86.43% and is based on 70 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Anna Swain||9/10||179 days||94.92||100%|
|Timothy Davies||10/10||392 days||75.65||80%|
|Daphne H||9/10||818 days||17.16||18%|
|WeiQiang Ng||10/10||941 days||8.76||9%|
|Roth Nicks||1/10||941 days||6.39||7%|
|Michael McMahon||10/10||971 days||7.44||8%|
|wanchai anantikulchai||5/10||971 days||6.02||6%|
|Michael Stützle||9/10||1002 days||6.37||7%|
|Shira LA||8/10||1030 days||5.39||6%|
|Audrey Wong||10/10||1069 days||5.11||5%|
|Paul and Paula||7/10||1097 days||4.55||5%|
|Nadene Wheatley||7/10||1118 days||4.51||5%|
|Pam Rule||10/10||1149 days||4.89||5%|
|Jo Jardine||10/10||1199 days||4.8||5%|
|Laureen Trainer||8/10||1290 days||4.39||5%|
|Brett King||8/10||1305 days||4.36||5%|
|Belinda Clarke||8/10||1340 days||4.29||5%|
|P Stiller-Johnson||10/10||1343 days||4.51||5%|
|Kenny Werink||1/10||1345 days||3.29||3%|
|Sylvie Meganck||6/10||1366 days||3.71||4%|
|Jesse Kruithoed||9/10||1376 days||4.45||5%|
|Jude Ong||10/10||1486 days||4.23||4%|
|James Richmond||3/10||1500 days||3.24||3%|
|Mike Guest||10/10||1506 days||4.2||4%|
|Amy Yates||9/10||1545 days||4.12||4%|
|Shelley Hancox||9/10||1595 days||4.02||4%|
|Liz Cave||10/10||1600 days||4.01||4%|
|Jessica Stokes||10/10||1601 days||4.01||4%|
|Marene Fu||10/10||1643 days||3.93||4%|
|María del Carmen Escandell||9/10||1664 days||3.89||4%|
|Estelle Daniel||10/10||1734 days||3.75||4%|
|Staffan Johansson||8/10||1743 days||3.55||4%|
|Glinys Weller||8/10||1778 days||3.48||4%|
|Allyson Taylor||7/10||2091 days||2.78||3%|
|Alistair Millward||9/10||2094 days||3.05||3%|
|Nurlaily Abu Bakar||7/10||2097 days||2.77||3%|
|Andrew Cruickshank||10/10||2097 days||3.04||3%|
|Jess Rose||9/10||2125 days||2.98||3%|
|Syed Riyazuddin||7/10||2217 days||2.55||3%|
|Andrew Kermode||10/10||2341 days||2.56||3%|
|Fabian Rodriguez||10/10||2371 days||2.5||3%|
|Patricia Revel||8/10||2433 days||2.26||2%|
|Matt Weston||7/10||2446 days||2.14||2%|
|David Spindler||7/10||2463 days||2.11||2%|
|Daniel Robledo||7/10||2464 days||2.11||2%|
|Maria Camen Santos Lopez||7/10||2464 days||2.11||2%|
|Frank Jensen||9/10||2478 days||2.29||2%|
|Matusala Habtemariam||9/10||2487 days||2.28||2%|
|Joy Lambez||10/10||2488 days||2.27||2%|
|Michael Sheridan||9/10||2503 days||2.24||2%|
|Ariadna & Omer||7/10||2553 days||1.95||2%|
|Raelene Vine||8/10||2828 days||1.53||2%|
|Hanneke P||8/10||2887 days||1.42||1%|
|Karin Genyn||10/10||2904 days||1.46||2%|
|Stephanie Levepue||8/10||2922 days||1.35||1%|
|Oliver Kalmbach||3/10||2927 days||1.09||1%|
|Nicholas I Allen||10/10||2948 days||1.37||1%|
|Christina Bruellhardt||10/10||3175 days||0.93||1%|
|Andreas Schacke||5/10||3178 days||0.75||1%|
|M Robinson||10/10||3189 days||0.9||1%|
|Sabine & Stefan||10/10||3206 days||0.87||1%|
|Cindy & Glen Kerunsky||9/10||3209 days||0.86||1%|
|Horst Langstein||8/10||3215 days||0.81||1%|
|Ray Coombe||10/10||3296 days||0.69||1%|
|Sean Brownell||9/10||3528 days||0.24||0%|
|Bryan & Ineke Beck||10/10||3538 days||0.22||0%|
|Chris Forrest||9/10||3538 days||0.22||0%|
|Ray Banham||10/10||3539 days||0.22||0%|
|Gronewold Harm-Dierchs||9/10||3543 days||0.21||0%|
|Coral Last||7/10||3545 days||0.19||0%|
|T Lipscombe||9/10||3551 days||0.19||0%|
|Tricia Goggin||9/10||3551 days||0.19||0%|
|Mannebach & Siejert||8/10||3556 days||0.17||0%|
|Caroline Sheridan||10/10||3563 days||0.17||0%|
|Mr & Mrs Mackie||9/10||3569 days||0.16||0%|
|Maite Severins||8/10||3578 days||0.13||0%|
|Derek Archibald||8/10||3580 days||0.13||0%|
|Leslie Aldridge||7/10||3580 days||0.12||0%|
|Ewald Waldner||9/10||3583 days||0.13||0%|
|Augelika Berugard||7/10||3586 days||0.11||0%|
|Stephen M||9/10||3905 days||0.0||0%|
|Hilary and Chris Ayton||9/10||3912 days||0.0||0%|
|Benedict Fluthman||8/10||3914 days||0.0||0%|
|Ingrid Zell||9/10||3915 days||0.0||0%|
|Peter G||8/10||3918 days||0.0||0%|
|Ian Watson||10/10||3925 days||0.0||0%|
|Lasse Olesen||8/10||3945 days||0.0||0%|
|Sinjc Grude||8/10||3949 days||0.0||0%|
|Frances Hay||8/10||3951 days||0.0||0%|
|Diane Chapple||8/10||3951 days||0.0||0%|
|Anne Fri||10/10||3951 days||0.0||0%|
|Stephanie K||8/10||3965 days||0.0||0%|
|Jennifer Templeton||8/10||3969 days||0.0||0%|
|Susi Schoetzler||9/10||3972 days||0.0||0%|
|Eimear Doyle||8/10||4026 days||0.0||0%|
|X Neils||7/10||4036 days||0.0||0%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Fox Glacier TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if this experience hasn't received any reviews within the last 43 days. However the Fox Glacier TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Fox Glacier TOP 10 Holiday Park experience has been adjusted for 155 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org.