Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Smiths Farm Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
125 Valid Reviews
The Smiths Farm Holiday Park experience has a total of 126 reviews. There are 125 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 125 valid reviews:
The raw data average (mean) for all the Smiths Farm Holiday Park valid reviews is 95.52% and is based on 125 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
29 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 125 valid reviews, the experience has 29 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 29 face-to-face reviews:
The raw data average (mean) for all the Smiths Farm Holiday Park face-to-face reviews is 92.76% and is based on 29 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Isabella S||10/10||209 days||93.08||95%|
|Elin Pranter||10/10||239 days||90.95||93%|
|Zuzana and family||10/10||270 days||88.45||90%|
|Just a guy||10/10||270 days||88.45||90%|
|Liz Wade||8/10||298 days||81.63||83%|
|Tom S||10/10||330 days||82.74||85%|
|Dieter Giesen||10/10||330 days||82.74||85%|
|Callum Mann||10/10||422 days||71.78||73%|
|Martin Hansen||10/10||422 days||71.78||73%|
|Maika Laura||10/10||636 days||38.39||39%|
|Axel & Sabine||10/10||636 days||38.39||39%|
|Simone Maccagnan||10/10||695 days||30.35||31%|
|Jonas and Lottie||10/10||726 days||26.58||27%|
|Julia Thompson||10/10||756 days||23.21||24%|
|Brett See||10/10||787 days||20.03||20%|
|Grizzly Girl||9/10||787 days||20.03||20%|
|kael Matthews||9/10||787 days||20.03||20%|
|Jenna webber||9/10||817 days||17.25||18%|
|The Weathersons||9/10||1014 days||6.04||6%|
|Tina Elsdon||10/10||1059 days||5.21||5%|
|Joanna du Toit||9/10||1090 days||5.0||5%|
|Nel Warnaar||10/10||1096 days||5.0||5%|
|Nigel Chapman||10/10||1120 days||4.95||5%|
|Craig Cini||10/10||1185 days||4.82||5%|
|Daniel Unkel||10/10||1234 days||4.73||5%|
|Eric Adelman||10/10||1281 days||4.64||5%|
|Jo Clarke||8/10||1322 days||4.33||4%|
|Jason Morehouse||10/10||1365 days||4.47||5%|
|Alan Brown||5/10||1394 days||3.58||4%|
|Matthias Wohlgemuth||7/10||1408 days||3.99||4%|
|Leilani Lemusu-Read||10/10||1424 days||4.36||4%|
|Kathrin Weigl||10/10||1442 days||4.32||4%|
|Yachar Tajamady||10/10||1483 days||4.24||4%|
|Tina Brill||10/10||1516 days||4.18||4%|
|Robert Ciarrocchi||10/10||1584 days||4.04||4%|
|Cullen Wiginton||10/10||1651 days||3.91||4%|
|Alan Honey||9/10||1681 days||3.85||4%|
|Shaun Burns||10/10||1689 days||3.84||4%|
|Etienne Boeziek||10/10||1693 days||3.83||4%|
|Julia Clark||9/10||1717 days||3.78||4%|
|Sandra Kruse||10/10||1719 days||3.78||4%|
|Victoria Lee||10/10||1799 days||3.62||4%|
|Max Brunner||10/10||1814 days||3.59||4%|
|Hanna from Germany||10/10||1826 days||3.57||4%|
|Sarah Gurney||10/10||1851 days||3.52||4%|
|Ron Web||10/10||1851 days||3.52||4%|
|Claudius How||10/10||1852 days||3.52||4%|
|Jayne Lewis||10/10||1852 days||3.52||4%|
|Jade Duncan||10/10||1870 days||3.48||4%|
|Steve Warren||10/10||1881 days||3.46||4%|
|Nicolas Justin||10/10||2087 days||3.06||3%|
|John Wray||10/10||2124 days||2.99||3%|
|Constantin D||10/10||2137 days||2.96||3%|
|Jonathan Arndt||10/10||2138 days||2.96||3%|
|Virpi Andersson||10/10||2155 days||2.93||3%|
|Dieter Schmees||9/10||2168 days||2.9||3%|
|Dieter & Lydia Schmees||9/10||2186 days||2.86||3%|
|Bert Snel||10/10||2186 days||2.86||3%|
|oren schnabel||10/10||2186 days||2.86||3%|
|SUE COLEMAN||9/10||2186 days||2.86||3%|
|Astrid Egesten||9/10||2194 days||2.85||3%|
|Gianpiero Rodari||9/10||2216 days||2.81||3%|
|Jan Legein||10/10||2439 days||2.37||2%|
|Josefin Lind||9/10||2441 days||2.37||2%|
|Herman Holmgist||9/10||2441 days||2.37||2%|
|Leeann Newton||9/10||2488 days||2.27||2%|
|Andrew Young||10/10||2490 days||2.27||2%|
|Michael Turek||10/10||2521 days||2.21||2%|
|Linda Morey||10/10||2521 days||2.21||2%|
|Eric and Nienke||8/10||2552 days||2.04||2%|
|Julian Kemp||10/10||2582 days||2.09||2%|
|Steve Warren||10/10||2613 days||2.03||2%|
|Penny Compton||10/10||2827 days||1.61||2%|
|Julian Roots||8/10||2827 days||1.53||2%|
|Helen and Ogi||10/10||2840 days||1.59||2%|
|Lis Bon||10/10||2855 days||1.56||2%|
|Joroen Borkert||9/10||2904 days||1.46||1%|
|Johannes OBerlin||10/10||3189 days||0.9||1%|
|Michael Stoll||10/10||3202 days||0.88||1%|
|E Smudde||8/10||3205 days||0.83||1%|
|Ken Jones||9/10||3533 days||0.23||0%|
|Steve Waterhouse||8/10||3543 days||0.2||0%|
|Jan Visser||8/10||3558 days||0.17||0%|
|Victoria Purver||10/10||3561 days||0.17||0%|
|Andrew Koster||9/10||3571 days||0.15||0%|
|Emma Edis-Bates||9/10||3574 days||0.15||0%|
|Caitriona Doyle||10/10||3945 days||0.0||0%|
|Linley Faulkner||10/10||3951 days||0.0||0%|
|EA Anders||10/10||3968 days||0.0||0%|
|Family van Hessem||8/10||3971 days||0.0||0%|
|Jessica Clarisse||10/10||4025 days||0.0||0%|
|Christine Suess||10/10||4025 days||0.0||0%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Smiths Farm Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if this experience hasn't received any reviews within the last 43 days. However the Smiths Farm Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Smiths Farm Holiday Park experience has been adjusted for 81 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com.