Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Smiths Farm Holiday Park.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Smiths Farm Holiday Park

Valid Reviews

125 Valid Reviews

The Smiths Farm Holiday Park experience has a total of 126 reviews. There are 125 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 125 valid reviews:

Rating Count Percentage
10/10 86
69%
9/10 26
21%
8/10 11
9%
7/10 1
1%
6/10 0
0%
5/10 1
1%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

95.52% Average

The raw data average (mean) for all the Smiths Farm Holiday Park valid reviews is 95.52% and is based on 125 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

29 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 125 valid reviews, the experience has 29 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 29 face-to-face reviews:

Rating Count Percentage
10/10 13
45%
9/10 11
38%
8/10 5
17%
7/10 0
0%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

92.76% Average

The raw data average (mean) for all the Smiths Farm Holiday Park face-to-face reviews is 92.76% and is based on 29 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

96.15%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Cloe 10/10 117 days 97.83 100%
Kay 8/10 178 days 90.23 92%
Isabella S 10/10 209 days 93.08 95%
Elin Pranter 10/10 239 days 90.95 93%
Zuzana and family 10/10 270 days 88.45 90%
Just a guy 10/10 270 days 88.45 90%
Liz Wade 8/10 298 days 81.63 83%
Tom S 10/10 330 days 82.74 85%
Erica 8/10 330 days 78.61 80%
Dieter Giesen 10/10 330 days 82.74 85%
Robert 10/10 361 days 79.35 81%
Chris 10/10 361 days 79.35 81%
Callum Mann 10/10 422 days 71.78 73%
Martin Hansen 10/10 422 days 71.78 73%
angelika19 10/10 422 days 71.78 73%
Anonymous 10/10 483 days 63.03 64%
Anonymous 10/10 514 days 58.14 59%
Nia 9/10 605 days 43.05 44%
Maeike 9/10 636 days 38.39 39%
Maika Laura 10/10 636 days 38.39 39%
Axel & Sabine 10/10 636 days 38.39 39%
Michael 10/10 664 days 34.44 35%
Simone Maccagnan 10/10 695 days 30.35 31%
Beate 9/10 695 days 30.35 31%
Jonas and Lottie 10/10 726 days 26.58 27%
Anita 9/10 726 days 26.58 27%
Lance 10/10 756 days 23.21 24%
Julia Thompson 10/10 756 days 23.21 24%
Brett See 10/10 787 days 20.03 20%
Grizzly Girl 9/10 787 days 20.03 20%
kael Matthews 9/10 787 days 20.03 20%
Kimberly 10/10 817 days 17.25 18%
Jenna webber 9/10 817 days 17.25 18%
Karina 10/10 1001 days 6.4 7%
Alde 10/10 1001 days 6.4 7%
The Weathersons 9/10 1014 days true 6.04 6%
Tina Elsdon 10/10 1059 days 5.21 5%
Joanna du Toit 9/10 1090 days 5.0 5%
Nel Warnaar 10/10 1096 days 5.0 5%
Nigel Chapman 10/10 1120 days 4.95 5%
Craig Cini 10/10 1185 days 4.82 5%
Daniel Unkel 10/10 1234 days 4.73 5%
Eric Adelman 10/10 1281 days 4.64 5%
Jo Clarke 8/10 1322 days 4.33 4%
Jason Morehouse 10/10 1365 days 4.47 5%
Alan Brown 5/10 1394 days 3.58 4%
Matthias Wohlgemuth 7/10 1408 days 3.99 4%
Leilani Lemusu-Read 10/10 1424 days 4.36 4%
Kathrin Weigl 10/10 1442 days 4.32 4%
Yachar Tajamady 10/10 1483 days 4.24 4%
Tina Brill 10/10 1516 days 4.18 4%
Robert Ciarrocchi 10/10 1584 days 4.04 4%
Courtney 10/10 1609 days 3.99 4%
Cullen Wiginton 10/10 1651 days 3.91 4%
Alan Honey 9/10 1681 days 3.85 4%
Shaun Burns 10/10 1689 days 3.84 4%
Etienne Boeziek 10/10 1693 days 3.83 4%
Julia Clark 9/10 1717 days 3.78 4%
Sandra Kruse 10/10 1719 days 3.78 4%
Victoria Lee 10/10 1799 days 3.62 4%
Max Brunner 10/10 1814 days 3.59 4%
Hanna from Germany 10/10 1826 days 3.57 4%
Sarah Gurney 10/10 1851 days 3.52 4%
Ron Web 10/10 1851 days 3.52 4%
Claudius How 10/10 1852 days 3.52 4%
Jayne Lewis 10/10 1852 days 3.52 4%
Jade Duncan 10/10 1870 days 3.48 4%
Steve Warren 10/10 1881 days 3.46 4%
Megan 10/10 1912 days 3.4 3%
Nicolas Justin 10/10 2087 days true 3.06 3%
Julia 10/10 2096 days 3.04 3%
John Wray 10/10 2124 days 2.99 3%
Constantin D 10/10 2137 days 2.96 3%
Jonathan Arndt 10/10 2138 days 2.96 3%
Virpi Andersson 10/10 2155 days 2.93 3%
Dieter Schmees 9/10 2168 days true 2.9 3%
Manuela 10/10 2183 days true 2.87 3%
Dieter & Lydia Schmees 9/10 2186 days 2.86 3%
Bert Snel 10/10 2186 days 2.86 3%
oren schnabel 10/10 2186 days 2.86 3%
SUE COLEMAN 9/10 2186 days 2.86 3%
Astrid Egesten 9/10 2194 days true 2.85 3%
Gianpiero Rodari 9/10 2216 days 2.81 3%
sahni 9/10 2401 days 2.44 2%
Jan Legein 10/10 2439 days true 2.37 2%
Josefin Lind 9/10 2441 days true 2.37 2%
Herman Holmgist 9/10 2441 days true 2.37 2%
Leeann Newton 9/10 2488 days true 2.27 2%
Andrew Young 10/10 2490 days 2.27 2%
GN100 9/10 2490 days 2.27 2%
Michael Turek 10/10 2521 days 2.21 2%
Linda Morey 10/10 2521 days 2.21 2%
Eric and Nienke 8/10 2552 days 2.04 2%
Julian Kemp 10/10 2582 days 2.09 2%
Steve Warren 10/10 2613 days 2.03 2%
PaulMacca 10/10 2705 days 1.85 2%
AoP 10/10 2827 days 1.61 2%
Penny Compton 10/10 2827 days 1.61 2%
Julian Roots 8/10 2827 days 1.53 2%
Helen and Ogi 10/10 2840 days true 1.59 2%
Lis Bon 10/10 2855 days 1.56 2%
Pahlfamily 10/10 2886 days 1.5 2%
Joroen Borkert 9/10 2904 days true 1.46 1%
Johannes OBerlin 10/10 3189 days true 0.9 1%
Shavill 10/10 3192 days 0.9 1%
Michael Stoll 10/10 3202 days true 0.88 1%
E Smudde 8/10 3205 days true 0.83 1%
RhysWendy 10/10 3252 days 0.78 1%
Ken Jones 9/10 3533 days true 0.23 0%
Steve Waterhouse 8/10 3543 days true 0.2 0%
Jan Visser 8/10 3558 days true 0.17 0%
Victoria Purver 10/10 3561 days true 0.17 0%
Andrew Koster 9/10 3571 days true 0.15 0%
Emma Edis-Bates 9/10 3574 days true 0.15 0%
rhubarbsky 10/10 3648 days 0.0 0%
krisevelyn 9/10 3862 days true 0.0 0%
Caitriona Doyle 10/10 3945 days true 0.0 0%
Hanz 10/10 3947 days true 0.0 0%
Linley Faulkner 10/10 3951 days 0.0 0%
EA Anders 10/10 3968 days true 0.0 0%
Family van Hessem 8/10 3971 days true 0.0 0%
Anna 10/10 4021 days true 0.0 0%
Jessica Clarisse 10/10 4025 days true 0.0 0%
Christine Suess 10/10 4025 days true 0.0 0%
LindaV 8/10 4291 days true 0.0 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Smiths Farm Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-1.65% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 43 days. However the Smiths Farm Holiday Park experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Smiths Farm Holiday Park experience has been adjusted for 81 days. Adjustments are according to the following table.

Days Adjustment
78 -1.59%
79 -1.61%
80 -1.63%
81 -1.65%
82 -1.67%
83 -1.69%
84 -1.71%

Final Ranking Score

95%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.