Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Rotorua TOP 10 Holiday Park.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Rotorua TOP 10 Holiday Park

Valid Reviews

92 Valid Reviews

The Rotorua TOP 10 Holiday Park experience has a total of 93 reviews. There are 92 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 92 valid reviews:

Rating Count Percentage
10/10 21
23%
9/10 27
29%
8/10 31
34%
7/10 5
5%
6/10 6
7%
5/10 0
0%
4/10 1
1%
3/10 0
0%
2/10 0
0%
1/10 1
1%

84.46% Average

The raw data average (mean) for all the Rotorua TOP 10 Holiday Park valid reviews is 84.46% and is based on 92 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

54 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 92 valid reviews, the experience has 54 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 54 face-to-face reviews:

Rating Count Percentage
10/10 15
28%
9/10 15
28%
8/10 18
33%
7/10 2
4%
6/10 2
4%
5/10 0
0%
4/10 1
2%
3/10 0
0%
2/10 0
0%
1/10 1
2%

85.19% Average

The raw data average (mean) for all the Rotorua TOP 10 Holiday Park face-to-face reviews is 85.19% and is based on 54 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

86.00%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Kate 9/10 156 days 100%
COUSTEIX Guy 9/10 156 days 100%
California caravan first time 8/10 307 days 84%
Su 9/10 369 days 82%
Brian Palmer 8/10 703 days 29%
helen reeve 8/10 795 days 19%
Ingrid Peters 8/10 795 days 19%
Eversons 8/10 1037 days 5%
Lene Hendel 8/10 1054 days 5%
Shira LA 9/10 1068 days 5%
sarah garlough 6/10 1106 days 4%
Anna Holloway 9/10 1172 days 5%
CARMERS 10/10 1190 days 5%
Jon Veitch 9/10 1342 days 5%
Joan Robinson 8/10 1361 days 4%
Breanna Alexander 7/10 1422 days 4%
Rebecca Lindsey 6/10 1432 days 4%
Stuart Morgan 8/10 1529 days 4%
Shane Mun 10/10 1581 days 4%
Catherine Davison 9/10 1703 days 4%
Elaine Carter 10/10 1714 days 4%
Phillippa McLernon 8/10 1750 days 4%
Alan Field 8/10 1860 days 3%
Chester Martin 10/10 1936 days 3%
John Chilcote 9/10 2032 days 3%
Stephanie 9/10 2049 days 3%
Christian Jenny 10/10 2052 days 3%
Melvin Spear 9/10 2106 days 3%
Philippe Lopez 8/10 2138 days 3%
holidaymad from Solihull 7/10 2163 days 3%
Lea Karl 10/10 2182 days 3%
Jurgen Moors 6/10 2199 days 2%
David Krasner 10/10 2495 days 2%
John Treasure 6/10 2498 days 2%
1246km 7/10 2894 days 1%
Craig Jones 9/10 2894 days 1%
Reinier Timmer 8/10 2907 days 1%
Michal 8/10 2911 days 1%
Julien Bocherens 10/10 2911 days 1%
Wouter Trumpie 8/10 2914 days 1%
Marian 6/10 2927 days 1%
Adam Hassan 8/10 2930 days 1%
Laurits and Bettina 8/10 2932 days 1%
Liz Marquart Scholtz 8/10 2936 days 1%
Julia Ramseier 10/10 2937 days 1%
Christian 10/10 2937 days 1%
Megan Child 9/10 2942 days 1%
Ruben Kunze 1/10 3190 days 1%
Be Groen 8/10 3192 days 1%
Patricia Fearon 10/10 3212 days 1%
Hans Erik Munch 8/10 3227 days 1%
Sarah and Soren 9/10 3297 days 1%
Marc & Pauline 9/10 3297 days 1%
Alice Bastiman 9/10 3543 days 0%
Schroeder 8/10 3554 days 0%
Leanne Shepherd 8/10 3558 days 0%
lyndavid 9/10 3566 days 0%
Justin Pearce 8/10 3570 days 0%
Peter & Margo Boullin 10/10 3574 days 0%
Walter Peters 10/10 3578 days 0%
Annie Pennington 10/10 3581 days 0%
Phillips 8/10 3581 days 0%
Jansen 9/10 3581 days 0%
Angela 10/10 3582 days 0%
Philipp Rau 9/10 3585 days 0%
Eva Stauderova 10/10 3585 days 0%
G R Vangerven 9/10 3587 days 0%
Igor Filart 9/10 3589 days 0%
D Oostrum 9/10 3589 days 0%
T Chapman 7/10 3589 days 0%
De Blaeij 8/10 3592 days 0%
Michelle Booty 8/10 3593 days 0%
Mikeminch 8/10 3686 days 1%
Andrew Hammond 8/10 3717 days 1%
bqueen_111 10/10 3717 days 1%
BigSis 8/10 3778 days 1%
Silke Seemann 10/10 3922 days 1%
Lamb 9/10 3958 days 1%
mariekef 7/10 4005 days 1%
hofstetterf 9/10 4019 days 1%
Anayara Diaz Torres 6/10 4032 days 1%
Geoff Renshaw 4/10 4032 days 1%
Fer Bonsel 8/10 4044 days 1%
ulrichk 10/10 4138 days 1%
michellew 9/10 4213 days 1%
GemmaC 8/10 4254 days 1%
neeltjec 9/10 4265 days 1%
desl 9/10 4265 days 1%
Martien van Brakel 9/10 4265 days 1%
Viktoria Stoffel 10/10 4272 days 1%
DavidMurray 10/10 4299 days 1%
RichardE 8/10 4300 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Rotorua TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-1.63% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Rotorua TOP 10 Holiday Park experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Rotorua TOP 10 Holiday Park experience has been adjusted for 80 days. Adjustments are according to the following table.

Days Adjustment
77 -1.57%
78 -1.59%
79 -1.61%
80 -1.63%
81 -1.65%
82 -1.67%
83 -1.69%

Final Ranking Score

84%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.