Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Waihi Beach TOP 10 Holiday Resort.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Waihi Beach TOP 10 Holiday Resort

Valid Reviews

68 Valid Reviews

The Waihi Beach TOP 10 Holiday Resort experience has a total of 68 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 68 valid reviews:

Rating Count Percentage
10/10 29
43%
9/10 12
18%
8/10 11
16%
7/10 6
9%
6/10 2
3%
5/10 3
4%
4/10 2
3%
3/10 2
3%
2/10 1
1%
1/10 0
0%

83.97% Average

The raw data average (mean) for all the Waihi Beach TOP 10 Holiday Resort valid reviews is 83.97% and is based on 68 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

33 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 68 valid reviews, the experience has 33 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 33 face-to-face reviews:

Rating Count Percentage
10/10 6
18%
9/10 10
30%
8/10 7
21%
7/10 5
15%
6/10 2
6%
5/10 1
3%
4/10 1
3%
3/10 1
3%
2/10 0
0%
1/10 0
0%

80.30% Average

The raw data average (mean) for all the Waihi Beach TOP 10 Holiday Resort face-to-face reviews is 80.30% and is based on 33 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

88.22%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Micaela Bretton 10/10 210 days 100%
Thomas 10/10 363 days 85%
Jennifer Fay 5/10 729 days 23%
Elke fuenfstueck 8/10 819 days 17%
Johan 3/10 849 days 12%
UK 50-something couple 4/10 1094 days 4%
Helen Bond 8/10 1122 days 5%
Thomas Crow 7/10 1132 days 5%
Achim Stegmann 8/10 1798 days 4%
Lea Hotz 9/10 2233 days 3%
holidaymad from Solihull 10/10 2248 days 3%
Amanda hays/laursen 10/10 2555 days 2%
Tracey Foy 10/10 2614 days 2%
FlyingKiwiGirl 8/10 2889 days 2%
Schuster 5/10 2933 days 1%
Adam Hassan 8/10 3015 days 1%
Henzen 7/10 3019 days 1%
Tuibaby22 5/10 3101 days 1%
TrudiPeet 10/10 3254 days 1%
Stefan 4/10 3299 days 1%
Farid Juillot 9/10 3299 days 1%
Scott Simpson 10/10 3302 days 1%
Peter Broosder 8/10 3375 days 1%
Helle 10/10 3376 days 1%
Cornelis 8/10 3390 days 1%
carmelpritchard 10/10 3406 days 1%
damaca 10/10 3437 days 0%
geoffnew 9/10 3498 days 0%
Smith 10/10 3498 days 0%
Lilly 10/10 3498 days 0%
Brent 10/10 3559 days 0%
katecrunden 10/10 3559 days 0%
Susannah Eduart 9/10 3631 days 0%
Boehmer 9/10 3635 days 0%
Kuhu 10/10 3635 days 0%
Sabine Tippman 9/10 3637 days 0%
Veronica Warren 10/10 3641 days 0%
Peter & Angela Brown 10/10 3641 days 0%
Katy Bourne 7/10 3645 days 0%
Jane & Regis 9/10 3667 days 1%
Graham 8/10 3667 days 1%
Loren van Oordt 9/10 3674 days 1%
T Chapman 6/10 3674 days 1%
HighlandLassie 2/10 3679 days 1%
Kiwidellar 10/10 3710 days 1%
Janda 10/10 3710 days 1%
DeGeMaZo 10/10 3710 days 1%
aimzie 10/10 3832 days 1%
gloria 10/10 3832 days 1%
BiancaMae 10/10 3863 days 1%
meganwnz 10/10 4016 days 1%
Mark 6/10 4035 days 1%
Charlie Jewell 9/10 4040 days 1%
jan and john 7/10 4060 days 1%
biene 10/10 4090 days 1%
blokzyl 8/10 4095 days 1%
selinab 3/10 4099 days 1%
Anne Ford 9/10 4108 days 1%
Helen Pet 9/10 4114 days 1%
Hennie Neeleman 8/10 4118 days 1%
Andrea and Craig Swinson 10/10 4130 days 1%
Kazmeister 10/10 4136 days 1%
richardh 7/10 4231 days 1%
MorganK 9/10 4347 days 1%
wanganuilover 10/10 4350 days 1%
StefanGermany1 7/10 4368 days 1%
Lucy 8/10 4399 days 1%
Tamara 10/10 4806 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Waihi Beach TOP 10 Holiday Resort experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-3.83% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 54 days. However the Waihi Beach TOP 10 Holiday Resort experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Waihi Beach TOP 10 Holiday Resort experience has been adjusted for 186 days. Adjustments are according to the following table.

Days Adjustment
183 -3.77%
184 -3.79%
185 -3.81%
186 -3.83%
187 -3.85%
188 -3.87%
189 -3.89%

Final Ranking Score

84%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.