Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Cheapa Campa.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Cheapa Campa

Valid Reviews

78 Valid Reviews

The Cheapa Campa experience has a total of 85 reviews. There are 78 valid reviews that are included when calculating the ranking score and 7 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 78 valid reviews:

Rating Count Percentage
10/10 5
6%
9/10 8
10%
8/10 17
22%
7/10 22
28%
6/10 11
14%
5/10 3
4%
4/10 5
6%
3/10 1
1%
2/10 0
0%
1/10 6
8%

66.92% Average

The raw data average (mean) for all the Cheapa Campa valid reviews is 66.92% and is based on 78 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

60 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 78 valid reviews, the experience has 60 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 60 face-to-face reviews:

Rating Count Percentage
10/10 2
3%
9/10 4
7%
8/10 15
25%
7/10 21
35%
6/10 9
15%
5/10 3
5%
4/10 3
5%
3/10 1
2%
2/10 0
0%
1/10 2
3%

68.17% Average

The raw data average (mean) for all the Cheapa Campa face-to-face reviews is 68.17% and is based on 60 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

88.20%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Tina Clendon 10/10 150 days 96.43 100%
Michel GAMBA 9/10 272 days 88.28 92%
Michael Prochazka 10/10 332 days 82.53 86%
luc baot 8/10 363 days 75.16 78%
Marcello D'Ambra 9/10 942 days 8.71 9%
Mary Verissimo 1/10 1307 days 3.35 3%
Tin Lok Yan 6/10 1337 days 3.76 4%
J Staxs 1/10 1368 days 3.26 3%
Christine 9/10 1487 days true 4.23 4%
Paul Morrell 4/10 1519 days 3.29 3%
Rawiri johnston 6/10 1611 days 3.31 3%
BERTRAND RASCAR 8/10 1611 days 3.79 4%
Marcus and Claudia 1/10 1778 days true 2.67 3%
Angela Neilsen 9/10 2373 days 2.5 3%
Klaus Petersen 8/10 2483 days true 2.17 2%
Payton Johnstone 7/10 2677 days 1.73 2%
enjoy New Zealand 1/10 2677 days 1.39 1%
Rainer 4/10 2805 days true 1.31 1%
Jiri van Straelper 6/10 2817 days true 1.35 1%
Martijn Jansen 6/10 2817 days true 1.35 1%
Cennart ud Brock 7/10 2919 days true 1.3 1%
pacemannz 4/10 3134 days 0.8 1%
Larry Curtiss 6/10 3192 days true 0.74 1%
Sabine 7/10 3200 days true 0.8 1%
Bob & Beryl Hague 8/10 3210 days true 0.82 1%
Susie Christensen 7/10 3210 days true 0.78 1%
Clemens 7/10 3217 days true 0.77 1%
Pieter 9/10 3255 days 0.77 1%
kelsal 1/10 3255 days 0.56 1%
Jacqueline 10/10 3286 days 0.71 1%
Mikala Dinka 8/10 3287 days true 0.67 1%
Steve & Maggie 7/10 3287 days true 0.65 1%
Matthias 8/10 3301 days true 0.65 1%
Mark Bakker 6/10 3303 days true 0.56 1%
Stephen Hunt 7/10 3526 days true 0.22 0%
Bill Mclennan 8/10 3543 days true 0.2 0%
Brian & Di 8/10 3543 days true 0.2 0%
John Duffy 5/10 3547 days true 0.16 0%
Astrid N 8/10 3548 days true 0.19 0%
Clemens 3/10 3550 days true 0.15 0%
Fredrik Thornell 8/10 3551 days true 0.18 0%
Antoine Van Hoovled 7/10 3551 days true 0.18 0%
Claudia 7/10 3551 days true 0.18 0%
Ross 7/10 3554 days true 0.17 0%
Bryan Higgins 6/10 3559 days true 0.15 0%
Gerhard 5/10 3562 days true 0.14 0%
Winskowsky 5/10 3563 days true 0.14 0%
Pieter 6/10 3566 days true 0.14 0%
Sandra 7/10 3566 days true 0.15 0%
Martin Current 6/10 3576 days true 0.12 0%
Christine Wirth 7/10 3580 days true 0.12 0%
Dennis & Claudia 6/10 3581 days true 0.11 0%
Schers 9/10 3582 days true 0.13 0%
Daniel Lang 8/10 3582 days true 0.13 0%
Arnold 8/10 3917 days true 0.0 0%
Marcus Kippner 4/10 3917 days true 0.0 0%
johnandgin 1/10 3926 days true 0.0 0%
Susan & Richard 7/10 3929 days true 0.0 0%
Hannah Clark 7/10 3947 days true 0.0 0%
vanijzendoor 7/10 3949 days true 0.0 0%
deanlaw 10/10 3999 days true 0.0 0%
barts 8/10 4000 days true 0.0 0%
frederike 8/10 4001 days true 0.0 0%
Linda Coats 10/10 4001 days true 0.0 0%
Lynn Maguire 8/10 4002 days true 0.0 0%
pimn 7/10 4010 days true 0.0 0%
Susann Koschmeider 7/10 4020 days true 0.0 0%
Susanne Santer 7/10 4024 days true 0.0 0%
X Vogel 8/10 4026 days true 0.0 0%
Christian Kamm 4/10 4257 days true 0.0 0%
Ger 8/10 4258 days true 0.0 0%
IanM 6/10 4260 days true 0.0 0%
Andrew Smith 7/10 4266 days true 0.0 0%
JuergenW 7/10 4267 days true 0.0 0%
BernardK 9/10 4277 days true 0.0 0%
WinstonH 9/10 4279 days true 0.0 0%
Katrina 7/10 4283 days true 0.0 0%
MartinD 7/10 4318 days true 0.0 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Cheapa Campa experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-5.63% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 43 days. The Cheapa Campa experience has 0 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.83%
2 -2.33%
3 -1.50%
4 -0.67%
5 -0.17%
6 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Cheapa Campa experience has been adjusted for 129 days. Adjustments are according to the following table.

Days Adjustment
126 -2.56%
127 -2.59%
128 -2.61%
129 -2.63%
130 -2.65%
131 -2.67%
132 -2.69%

Final Ranking Score

83%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.