Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Whiti Farm Park.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Whiti Farm Park

Valid Reviews

29 Valid Reviews

The Whiti Farm Park experience has a total of 29 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Within these 29 valid reviews, the experience has 2 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 29 valid reviews:

Rating Count Percentage
10/10 26
90%
9/10 2
7%
8/10 1
3%
7/10 0
0%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

98.62% Average

The raw data average (mean) for all the Whiti Farm Park valid reviews is 98.62% and is based on 29 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Weighted Average

99.18%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Melissa Fever 10/10 1393 days 4.42 100%
Alex Plank 10/10 1424 days 4.36 99%
juki_ramones 9/10 1546 days 4.12 93%
snowflake2407 10/10 1546 days 4.12 93%
Adriana Stapait 10/10 1851 days 3.52 80%
Rodrigo Segovia 10/10 1851 days 3.52 80%
Beth Stonier 10/10 1943 days 3.34 76%
Danny Khoudary 10/10 2004 days 3.22 73%
Maria Chow 10/10 2035 days 3.16 72%
Nicol 10/10 2124 days true 2.99 68%
kathy smith 10/10 2461 days 2.33 53%
Mir Gle 10/10 2489 days 2.27 51%
Suzanne Hails 10/10 2520 days 2.21 50%
Andrea81 10/10 2642 days 1.97 45%
maggie 10/10 2765 days 1.73 39%
Pia Araneta 10/10 2885 days 1.5 34%
Schel 10/10 2885 days 1.5 34%
KiwiScots 10/10 3708 days 0.0 0%
BigSis 9/10 3769 days 0.0 0%
KieranE 8/10 3861 days true 0.0 0%
Elodie LE CORNU 10/10 4103 days 0.0 0%
margaret13 10/10 4295 days 0.0 0%
Jo Archer 10/10 4307 days 0.0 0%
Greg Crozier 10/10 4307 days 0.0 0%
friskie40 10/10 4308 days 0.0 0%
Kristin Kiernan 10/10 4309 days 0.0 0%
xp67 10/10 4358 days 0.0 0%
Karen Donald 10/10 4407 days 0.0 0%
Pauline Pollock 10/10 4468 days 0.0 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Whiti Farm Park experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-4.06% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 43 days. However the Whiti Farm Park experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Whiti Farm Park experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -4.00%
198 -4.02%
199 -4.04%
200 -4.06%
201 -4.08%
202 -4.10%
203 -4.12%

Final Ranking Score

95%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.