Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Jucy Cruise Milford Sound.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Jucy Cruise Milford Sound

Valid Reviews

205 Valid Reviews

The Jucy Cruise Milford Sound experience has a total of 209 reviews. There are 205 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 205 valid reviews:

Rating Count Percentage
10/10 59
29%
9/10 51
25%
8/10 50
24%
7/10 29
14%
6/10 11
5%
5/10 4
2%
4/10 0
0%
3/10 1
0%
2/10 0
0%
1/10 0
0%

84.93% Average

The raw data average (mean) for all the Jucy Cruise Milford Sound valid reviews is 84.93% and is based on 205 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

178 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 205 valid reviews, the experience has 178 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 178 face-to-face reviews:

Rating Count Percentage
10/10 43
24%
9/10 46
26%
8/10 44
25%
7/10 29
16%
6/10 11
6%
5/10 4
2%
4/10 0
0%
3/10 1
1%
2/10 0
0%
1/10 0
0%

83.60% Average

The raw data average (mean) for all the Jucy Cruise Milford Sound face-to-face reviews is 83.60% and is based on 178 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

86.98%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Rebecca, Colin & Leo 10/10 903 days 100%
Michael Gooch 10/10 1083 days 46%
Rebekka Doliva 10/10 1152 days 45%
Jayni L'Azou 10/10 1190 days 44%
Ludovic Bonneau 10/10 1396 days 41%
Roland Eggli 10/10 1398 days 41%
Mike 8/10 1412 days 38%
Alexander Scheibl 7/10 1413 days 37%
Jaroslav Kacmar 10/10 1434 days 40%
Gena Bond 8/10 1457 days 38%
Taylor Doolittle 10/10 1457 days 39%
Barbara Hirsch 7/10 1467 days 36%
Jack Halligan 9/10 1470 days 39%
Sam Howard 10/10 1470 days 39%
Kosia 10/10 1505 days 39%
Navina 10/10 1510 days 39%
HAFEZ AMRI SANUSI 8/10 1510 days 37%
Joanne Woo 8/10 1540 days 36%
Viki Kent 10/10 1546 days 38%
Ross D 9/10 1546 days 38%
Azhar Adlan 10/10 1547 days 38%
Anne 9/10 1558 days 38%
Philippa Buchanan 9/10 1657 days 36%
Rabiah Abdullah 10/10 1754 days 34%
Sarah Boettcher 10/10 1760 days 34%
Annika Pauly 6/10 1765 days 28%
Caroline Shaw 8/10 1771 days 32%
Julia 7/10 1771 days 31%
Bjoern 6/10 1771 days 28%
Sonya Grimm 8/10 1771 days 32%
Milan Maiwald 6/10 1772 days 28%
Lisa Fenzl 10/10 1774 days 34%
Afiya Levy 10/10 1774 days 34%
gonzalo caldiz 9/10 1775 days 34%
Lærke Hagelskjær 10/10 1778 days 34%
Juan Viscegle 10/10 1779 days 34%
Jonathan Foskett 9/10 1781 days 34%
Helen Hazelwood 9/10 1781 days 34%
Ruby Reynolds 9/10 1781 days 34%
Aaron Gunning 10/10 1789 days 33%
Liwen 3/10 1789 days 26%
Verena Konetzhi 7/10 1792 days 30%
Lena 8/10 1796 days 32%
Kim-Lara 9/10 1804 days 33%
Alyssa Wyer 10/10 1822 days 33%
Simon Striegel 10/10 1823 days 33%
Chris 9/10 1831 days 33%
Anais Touri 10/10 1834 days 33%
Matt and Louise 7/10 1840 days 30%
Daniel Hill 9/10 1841 days 33%
Chris 10/10 1845 days 32%
Neil 8/10 1850 days 31%
SATOKO OSONO 8/10 1857 days 31%
Diego Pablos 7/10 1865 days 29%
Pierre and Alexandra 9/10 1873 days 32%
Mark Van Wijk 10/10 1937 days 31%
David McIntosh 9/10 2187 days 26%
Lukas, Anne and Malte 9/10 2243 days 25%
Logan Leduc 10/10 2248 days 25%
Hubert Schmid 8/10 2296 days 23%
Anna Grafenstein 8/10 2482 days 20%
isabel Zander 8/10 2485 days 20%
Calvin Becker 7/10 2485 days 19%
Patricia Revel 10/10 2487 days 21%
Jacques Revel 8/10 2487 days 20%
Julien Joubert-Gaillard 7/10 2489 days 19%
Claudia Hillebrand 8/10 2490 days 20%
Audrey Le Bourthe 10/10 2495 days 21%
Stefan Glock 8/10 2500 days 20%
Andreas Liebe 9/10 2500 days 21%
Jana Rutkowski 8/10 2503 days 20%
Sarah Jane O'Reilly 7/10 2513 days 19%
Tomas Shairi 5/10 2513 days 16%
Agathe Dupuis 7/10 2514 days 19%
Florent Bouillon 7/10 2514 days 19%
Lena Hanhart 6/10 2514 days 17%
Jonas Hessel 8/10 2514 days 19%
Lena Wacker 10/10 2528 days 20%
Marius Hoffmann 8/10 2534 days 19%
Anna Guzewiez 8/10 2536 days 19%
Carina Borho 9/10 2551 days 20%
Lena Jensen 9/10 2552 days 20%
Jesper Andersen 9/10 2552 days 20%
Markus Spitzmueller 9/10 2552 days 20%
Henry Thiel 9/10 2557 days 20%
Christina Habranke 9/10 2557 days 20%
Claire Lieval 5/10 2564 days 16%
Nora Zeitz 5/10 2575 days 16%
Marc Greeve 6/10 2584 days 16%
Yvonne Horpershoeh 7/10 2584 days 17%
Ron Williams 9/10 2698 days 17%
Stefan 9/10 2867 days 14%
Bettina Fluhrer 10/10 2867 days 14%
Cervenka Jaroslav 9/10 2874 days 14%
Jitka Zenahlikova 9/10 2874 days 14%
Billy Koichopolos 10/10 2875 days 14%
Gina Lisi 10/10 2875 days 14%
Katey Justice 8/10 2877 days 13%
Andrew Grimes 9/10 2877 days 14%
Lynda Quartay 9/10 2877 days 14%
Douglas Walker 7/10 2877 days 13%
Kariuua S 7/10 2879 days 13%
Nicolas Bessiere 7/10 2879 days 13%
Renate 7/10 2885 days 12%
Erik Muchembled 8/10 2886 days 13%
Eric 8/10 2887 days 13%
Rogier Ramaker 9/10 2887 days 14%
Melvin Groenhof 8/10 2887 days 13%
Anna Neuenfeldt 9/10 2888 days 14%
Janine Kohlgrueler 10/10 2889 days 14%
Maja Bogdanowicz 8/10 2889 days 13%
Sara Omary 8/10 2892 days 13%
Tim Sautter 9/10 2895 days 13%
Francis Runge 8/10 2896 days 13%
Bill and Noreen 9/10 2908 days 13%
Kevin Desjandino 10/10 2959 days 12%
Abby Rushmer 8/10 2971 days 11%
Benedicte and Mathilde Colas 8/10 2975 days 11%
Jenben 10/10 3002 days 12%
Loesje 8/10 3033 days 10%
Dovis Heinemann 10/10 3231 days 7%
Andreas Schacke 7/10 3232 days 7%
Barbara Berkhout 9/10 3232 days 7%
David Williams 9/10 3235 days 7%
Delore 5/10 3240 days 6%
Sabrina Germany 10/10 3242 days 7%
Maxine Gilman 10/10 3242 days 7%
Peter & Kate Carmichael 9/10 3258 days 7%
Tom Pratt 6/10 3259 days 6%
Ken 10/10 3260 days 7%
Russell 9/10 3261 days 7%
Gabriele Wendt 9/10 3261 days 7%
Diane Moss 8/10 3261 days 7%
R Straathof 6/10 3263 days 6%
Jonathan Philp 7/10 3268 days 6%
Anna 9/10 3274 days 7%
Lesley 8/10 3307 days 6%
Jensen Bresbenbeek 8/10 3339 days 5%
Bernhard & Brigitte Gosch 8/10 3345 days 5%
Thomas Klebensberger 10/10 3578 days 1%
Ken Talan 10/10 3578 days 1%
Sean Brownell 7/10 3582 days 1%
Mariette Salden 9/10 3586 days 1%
Ed Piotrowski 7/10 3590 days 1%
Prideaux 6/10 3592 days 1%
Bill Mclennan 10/10 3595 days 1%
Sophia Kelly 8/10 3597 days 1%
Dave Lidgard 9/10 3600 days 1%
Oppenoorth 9/10 3601 days 1%
Mark Walker 9/10 3601 days 1%
T Lipscombe 6/10 3605 days 1%
Daryl 10/10 3606 days 1%
Michael Long 8/10 3606 days 1%
Javier Munoz 7/10 3606 days 1%
Birga 10/10 3610 days 1%
Jerry & Floon 8/10 3611 days 1%
Jessica Vogels 6/10 3611 days 0%
Simon Vickers 10/10 3612 days 1%
Elise van Haastert 9/10 3612 days 1%
Jesper Hassel 8/10 3618 days 0%
Carolin Moberg 9/10 3618 days 0%
Flueckiger 10/10 3622 days 0%
Marleen Meyers 8/10 3624 days 0%
Dieter Uhlmann 6/10 3624 days 0%
Sabrina Sari 7/10 3626 days 0%
Claudia Vermeer 7/10 3627 days 0%
Irene and Thib Schneider 10/10 3629 days 0%
Tom Hill 9/10 3636 days 0%
Bronwyn Mewett 9/10 3641 days 0%
Morgan892 10/10 3733 days 9%
Andrew Hammond 10/10 3764 days 9%
imbeachy 10/10 3794 days 9%
Trisha 10/10 3825 days 9%
Meg & Steve 7/10 3911 days 8%
rinusm 8/10 3914 days 9%
steveE 9/10 3917 days 9%
Jess 10/10 3952 days 9%
Inbar Yizhar Barnea 10/10 3966 days 9%
Peter G 8/10 3972 days 9%
Chris Helms 7/10 3972 days 8%
Jamie 8/10 3998 days 9%
Schygulla 8/10 3998 days 9%
margaret Klawitter 10/10 3999 days 9%
kate 10/10 4003 days 9%
Jules 7/10 4003 days 8%
Frances Hay 8/10 4005 days 9%
carsteng 9/10 4062 days 9%
Suzanne 9/10 4129 days 9%
Andrea 8/10 4232 days 9%
jessica 7/10 4233 days 8%
KimC 8/10 4300 days 9%
Denys 7/10 4316 days 8%
JohannaB 10/10 4331 days 9%
ChristineM 10/10 4345 days 9%
SiegfriedL 9/10 4367 days 9%
johanna 9/10 4385 days 9%
MissTraveller2009 10/10 4433 days 9%
jack 8/10 4433 days 9%
Lisa 10/10 4505 days 9%
Thomas Bachmann 9/10 4560 days 9%
Ted Sebastian 8/10 4696 days 9%
Alison Street 7/10 4711 days 8%
Jurgen Westphal 8/10 4712 days 9%
John Howlett 8/10 4728 days 9%
Davinia 8/10 4787 days 9%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Jucy Cruise Milford Sound experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-4.10% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 47 days. However the Jucy Cruise Milford Sound experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Jucy Cruise Milford Sound experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -4.04%
198 -4.06%
199 -4.08%
200 -4.10%
201 -4.12%
202 -4.14%
203 -4.16%

Final Ranking Score

83%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.