Ranking Score Explained
Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Jucy Cruise Milford Sound.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Jucy Cruise Milford Sound
Valid Reviews
205 Valid Reviews
The Jucy Cruise Milford Sound experience has a total of 209 reviews. There are 205 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 205 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 59 |
|
29% |
| 9/10 | 51 |
|
25% |
| 8/10 | 50 |
|
24% |
| 7/10 | 29 |
|
14% |
| 6/10 | 11 |
|
5% |
| 5/10 | 4 |
|
2% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
84.93% Average
The raw data average (mean) for all the Jucy Cruise Milford Sound valid reviews is 84.93% and is based on 205 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
178 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 205 valid reviews, the experience has 178 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 178 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 43 |
|
24% |
| 9/10 | 46 |
|
26% |
| 8/10 | 44 |
|
25% |
| 7/10 | 29 |
|
16% |
| 6/10 | 11 |
|
6% |
| 5/10 | 4 |
|
2% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.60% Average
The raw data average (mean) for all the Jucy Cruise Milford Sound face-to-face reviews is 83.60% and is based on 178 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
86.98%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Rebecca, Colin & Leo | 10/10 | 903 days | 100% |
| Michael Gooch | 10/10 | 1083 days | 46% |
| Rebekka Doliva | 10/10 | 1152 days | 45% |
| Jayni L'Azou | 10/10 | 1190 days | 44% |
| Ludovic Bonneau | 10/10 | 1396 days | 41% |
| Roland Eggli | 10/10 | 1398 days | 41% |
| Mike | 8/10 | 1412 days | 38% |
| Alexander Scheibl | 7/10 | 1413 days | 37% |
| Jaroslav Kacmar | 10/10 | 1434 days | 40% |
| Gena Bond | 8/10 | 1457 days | 38% |
| Taylor Doolittle | 10/10 | 1457 days | 39% |
| Barbara Hirsch | 7/10 | 1467 days | 36% |
| Jack Halligan | 9/10 | 1470 days | 39% |
| Sam Howard | 10/10 | 1470 days | 39% |
| Kosia | 10/10 | 1505 days | 39% |
| Navina | 10/10 | 1510 days | 39% |
| HAFEZ AMRI SANUSI | 8/10 | 1510 days | 37% |
| Joanne Woo | 8/10 | 1540 days | 36% |
| Viki Kent | 10/10 | 1546 days | 38% |
| Ross D | 9/10 | 1546 days | 38% |
| Azhar Adlan | 10/10 | 1547 days | 38% |
| Anne | 9/10 | 1558 days | 38% |
| Philippa Buchanan | 9/10 | 1657 days | 36% |
| Rabiah Abdullah | 10/10 | 1754 days | 34% |
| Sarah Boettcher | 10/10 | 1760 days | 34% |
| Annika Pauly | 6/10 | 1765 days | 28% |
| Caroline Shaw | 8/10 | 1771 days | 32% |
| Julia | 7/10 | 1771 days | 31% |
| Bjoern | 6/10 | 1771 days | 28% |
| Sonya Grimm | 8/10 | 1771 days | 32% |
| Milan Maiwald | 6/10 | 1772 days | 28% |
| Lisa Fenzl | 10/10 | 1774 days | 34% |
| Afiya Levy | 10/10 | 1774 days | 34% |
| gonzalo caldiz | 9/10 | 1775 days | 34% |
| Lærke Hagelskjær | 10/10 | 1778 days | 34% |
| Juan Viscegle | 10/10 | 1779 days | 34% |
| Jonathan Foskett | 9/10 | 1781 days | 34% |
| Helen Hazelwood | 9/10 | 1781 days | 34% |
| Ruby Reynolds | 9/10 | 1781 days | 34% |
| Aaron Gunning | 10/10 | 1789 days | 33% |
| Liwen | 3/10 | 1789 days | 26% |
| Verena Konetzhi | 7/10 | 1792 days | 30% |
| Lena | 8/10 | 1796 days | 32% |
| Kim-Lara | 9/10 | 1804 days | 33% |
| Alyssa Wyer | 10/10 | 1822 days | 33% |
| Simon Striegel | 10/10 | 1823 days | 33% |
| Chris | 9/10 | 1831 days | 33% |
| Anais Touri | 10/10 | 1834 days | 33% |
| Matt and Louise | 7/10 | 1840 days | 30% |
| Daniel Hill | 9/10 | 1841 days | 33% |
| Chris | 10/10 | 1845 days | 32% |
| Neil | 8/10 | 1850 days | 31% |
| SATOKO OSONO | 8/10 | 1857 days | 31% |
| Diego Pablos | 7/10 | 1865 days | 29% |
| Pierre and Alexandra | 9/10 | 1873 days | 32% |
| Mark Van Wijk | 10/10 | 1937 days | 31% |
| David McIntosh | 9/10 | 2187 days | 26% |
| Lukas, Anne and Malte | 9/10 | 2243 days | 25% |
| Logan Leduc | 10/10 | 2248 days | 25% |
| Hubert Schmid | 8/10 | 2296 days | 23% |
| Anna Grafenstein | 8/10 | 2482 days | 20% |
| isabel Zander | 8/10 | 2485 days | 20% |
| Calvin Becker | 7/10 | 2485 days | 19% |
| Patricia Revel | 10/10 | 2487 days | 21% |
| Jacques Revel | 8/10 | 2487 days | 20% |
| Julien Joubert-Gaillard | 7/10 | 2489 days | 19% |
| Claudia Hillebrand | 8/10 | 2490 days | 20% |
| Audrey Le Bourthe | 10/10 | 2495 days | 21% |
| Stefan Glock | 8/10 | 2500 days | 20% |
| Andreas Liebe | 9/10 | 2500 days | 21% |
| Jana Rutkowski | 8/10 | 2503 days | 20% |
| Sarah Jane O'Reilly | 7/10 | 2513 days | 19% |
| Tomas Shairi | 5/10 | 2513 days | 16% |
| Agathe Dupuis | 7/10 | 2514 days | 19% |
| Florent Bouillon | 7/10 | 2514 days | 19% |
| Lena Hanhart | 6/10 | 2514 days | 17% |
| Jonas Hessel | 8/10 | 2514 days | 19% |
| Lena Wacker | 10/10 | 2528 days | 20% |
| Marius Hoffmann | 8/10 | 2534 days | 19% |
| Anna Guzewiez | 8/10 | 2536 days | 19% |
| Carina Borho | 9/10 | 2551 days | 20% |
| Lena Jensen | 9/10 | 2552 days | 20% |
| Jesper Andersen | 9/10 | 2552 days | 20% |
| Markus Spitzmueller | 9/10 | 2552 days | 20% |
| Henry Thiel | 9/10 | 2557 days | 20% |
| Christina Habranke | 9/10 | 2557 days | 20% |
| Claire Lieval | 5/10 | 2564 days | 16% |
| Nora Zeitz | 5/10 | 2575 days | 16% |
| Marc Greeve | 6/10 | 2584 days | 16% |
| Yvonne Horpershoeh | 7/10 | 2584 days | 17% |
| Ron Williams | 9/10 | 2698 days | 17% |
| Stefan | 9/10 | 2867 days | 14% |
| Bettina Fluhrer | 10/10 | 2867 days | 14% |
| Cervenka Jaroslav | 9/10 | 2874 days | 14% |
| Jitka Zenahlikova | 9/10 | 2874 days | 14% |
| Billy Koichopolos | 10/10 | 2875 days | 14% |
| Gina Lisi | 10/10 | 2875 days | 14% |
| Katey Justice | 8/10 | 2877 days | 13% |
| Andrew Grimes | 9/10 | 2877 days | 14% |
| Lynda Quartay | 9/10 | 2877 days | 14% |
| Douglas Walker | 7/10 | 2877 days | 13% |
| Kariuua S | 7/10 | 2879 days | 13% |
| Nicolas Bessiere | 7/10 | 2879 days | 13% |
| Renate | 7/10 | 2885 days | 12% |
| Erik Muchembled | 8/10 | 2886 days | 13% |
| Eric | 8/10 | 2887 days | 13% |
| Rogier Ramaker | 9/10 | 2887 days | 14% |
| Melvin Groenhof | 8/10 | 2887 days | 13% |
| Anna Neuenfeldt | 9/10 | 2888 days | 14% |
| Janine Kohlgrueler | 10/10 | 2889 days | 14% |
| Maja Bogdanowicz | 8/10 | 2889 days | 13% |
| Sara Omary | 8/10 | 2892 days | 13% |
| Tim Sautter | 9/10 | 2895 days | 13% |
| Francis Runge | 8/10 | 2896 days | 13% |
| Bill and Noreen | 9/10 | 2908 days | 13% |
| Kevin Desjandino | 10/10 | 2959 days | 12% |
| Abby Rushmer | 8/10 | 2971 days | 11% |
| Benedicte and Mathilde Colas | 8/10 | 2975 days | 11% |
| Jenben | 10/10 | 3002 days | 12% |
| Loesje | 8/10 | 3033 days | 10% |
| Dovis Heinemann | 10/10 | 3231 days | 7% |
| Andreas Schacke | 7/10 | 3232 days | 7% |
| Barbara Berkhout | 9/10 | 3232 days | 7% |
| David Williams | 9/10 | 3235 days | 7% |
| Delore | 5/10 | 3240 days | 6% |
| Sabrina Germany | 10/10 | 3242 days | 7% |
| Maxine Gilman | 10/10 | 3242 days | 7% |
| Peter & Kate Carmichael | 9/10 | 3258 days | 7% |
| Tom Pratt | 6/10 | 3259 days | 6% |
| Ken | 10/10 | 3260 days | 7% |
| Russell | 9/10 | 3261 days | 7% |
| Gabriele Wendt | 9/10 | 3261 days | 7% |
| Diane Moss | 8/10 | 3261 days | 7% |
| R Straathof | 6/10 | 3263 days | 6% |
| Jonathan Philp | 7/10 | 3268 days | 6% |
| Anna | 9/10 | 3274 days | 7% |
| Lesley | 8/10 | 3307 days | 6% |
| Jensen Bresbenbeek | 8/10 | 3339 days | 5% |
| Bernhard & Brigitte Gosch | 8/10 | 3345 days | 5% |
| Thomas Klebensberger | 10/10 | 3578 days | 1% |
| Ken Talan | 10/10 | 3578 days | 1% |
| Sean Brownell | 7/10 | 3582 days | 1% |
| Mariette Salden | 9/10 | 3586 days | 1% |
| Ed Piotrowski | 7/10 | 3590 days | 1% |
| Prideaux | 6/10 | 3592 days | 1% |
| Bill Mclennan | 10/10 | 3595 days | 1% |
| Sophia Kelly | 8/10 | 3597 days | 1% |
| Dave Lidgard | 9/10 | 3600 days | 1% |
| Oppenoorth | 9/10 | 3601 days | 1% |
| Mark Walker | 9/10 | 3601 days | 1% |
| T Lipscombe | 6/10 | 3605 days | 1% |
| Daryl | 10/10 | 3606 days | 1% |
| Michael Long | 8/10 | 3606 days | 1% |
| Javier Munoz | 7/10 | 3606 days | 1% |
| Birga | 10/10 | 3610 days | 1% |
| Jerry & Floon | 8/10 | 3611 days | 1% |
| Jessica Vogels | 6/10 | 3611 days | 0% |
| Simon Vickers | 10/10 | 3612 days | 1% |
| Elise van Haastert | 9/10 | 3612 days | 1% |
| Jesper Hassel | 8/10 | 3618 days | 0% |
| Carolin Moberg | 9/10 | 3618 days | 0% |
| Flueckiger | 10/10 | 3622 days | 0% |
| Marleen Meyers | 8/10 | 3624 days | 0% |
| Dieter Uhlmann | 6/10 | 3624 days | 0% |
| Sabrina Sari | 7/10 | 3626 days | 0% |
| Claudia Vermeer | 7/10 | 3627 days | 0% |
| Irene and Thib Schneider | 10/10 | 3629 days | 0% |
| Tom Hill | 9/10 | 3636 days | 0% |
| Bronwyn Mewett | 9/10 | 3641 days | 0% |
| Morgan892 | 10/10 | 3733 days | 9% |
| Andrew Hammond | 10/10 | 3764 days | 9% |
| imbeachy | 10/10 | 3794 days | 9% |
| Trisha | 10/10 | 3825 days | 9% |
| Meg & Steve | 7/10 | 3911 days | 8% |
| rinusm | 8/10 | 3914 days | 9% |
| steveE | 9/10 | 3917 days | 9% |
| Jess | 10/10 | 3952 days | 9% |
| Inbar Yizhar Barnea | 10/10 | 3966 days | 9% |
| Peter G | 8/10 | 3972 days | 9% |
| Chris Helms | 7/10 | 3972 days | 8% |
| Jamie | 8/10 | 3998 days | 9% |
| Schygulla | 8/10 | 3998 days | 9% |
| margaret Klawitter | 10/10 | 3999 days | 9% |
| kate | 10/10 | 4003 days | 9% |
| Jules | 7/10 | 4003 days | 8% |
| Frances Hay | 8/10 | 4005 days | 9% |
| carsteng | 9/10 | 4062 days | 9% |
| Suzanne | 9/10 | 4129 days | 9% |
| Andrea | 8/10 | 4232 days | 9% |
| jessica | 7/10 | 4233 days | 8% |
| KimC | 8/10 | 4300 days | 9% |
| Denys | 7/10 | 4316 days | 8% |
| JohannaB | 10/10 | 4331 days | 9% |
| ChristineM | 10/10 | 4345 days | 9% |
| SiegfriedL | 9/10 | 4367 days | 9% |
| johanna | 9/10 | 4385 days | 9% |
| MissTraveller2009 | 10/10 | 4433 days | 9% |
| jack | 8/10 | 4433 days | 9% |
| Lisa | 10/10 | 4505 days | 9% |
| Thomas Bachmann | 9/10 | 4560 days | 9% |
| Ted Sebastian | 8/10 | 4696 days | 9% |
| Alison Street | 7/10 | 4711 days | 8% |
| Jurgen Westphal | 8/10 | 4712 days | 9% |
| John Howlett | 8/10 | 4728 days | 9% |
| Davinia | 8/10 | 4787 days | 9% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Jucy Cruise Milford Sound experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.10% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 47 days. However the Jucy Cruise Milford Sound experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Jucy Cruise Milford Sound experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.04% |
| 198 | -4.06% |
| 199 | -4.08% |
| 200 | -4.10% |
| 201 | -4.12% |
| 202 | -4.14% |
| 203 | -4.16% |
| … | … |
Final Ranking Score
83%
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.