Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Beachcomber Fun Cruises.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Beachcomber Fun Cruises

Valid Reviews

79 Valid Reviews

The Beachcomber Fun Cruises experience has a total of 86 reviews. There are 79 valid reviews that are included when calculating the ranking score and 7 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 79 valid reviews:

Rating Count Percentage
10/10 21
27%
9/10 31
39%
8/10 19
24%
7/10 4
5%
6/10 3
4%
5/10 0
0%
4/10 1
1%
3/10 0
0%
2/10 0
0%
1/10 0
0%

87.47% Average

The raw data average (mean) for all the Beachcomber Fun Cruises valid reviews is 87.47% and is based on 79 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

66 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 79 valid reviews, the experience has 66 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 66 face-to-face reviews:

Rating Count Percentage
10/10 12
18%
9/10 29
44%
8/10 17
26%
7/10 4
6%
6/10 3
5%
5/10 0
0%
4/10 1
2%
3/10 0
0%
2/10 0
0%
1/10 0
0%

85.91% Average

The raw data average (mean) for all the Beachcomber Fun Cruises face-to-face reviews is 85.91% and is based on 66 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

87.91%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Walker 8/10 1375 days true 4.23 100%
Joanna and Shaun 8/10 1773 days true 3.49 83%
Pekka and Jonna 9/10 1783 days true 3.65 86%
Brita Topp 10/10 2433 days 2.38 56%
Claire Jenkins 10/10 2433 days 2.38 56%
Erik Nestlez 9/10 2447 days true 2.35 56%
Sanne Meijer 9/10 2447 days true 2.35 56%
Jenny Finch 9/10 2460 days true 2.33 55%
Ian Garner 6/10 2477 days true 1.91 45%
Benjamin 9/10 2491 days true 2.27 54%
Moulou Ludonvic 9/10 2528 days true 2.2 52%
Goran Strahle 9/10 2528 days true 2.2 52%
Karin Strahle 9/10 2528 days true 2.2 52%
Mark Wiggington 9/10 2792 days true 1.68 40%
Katharina 9/10 2816 days true 1.63 39%
Jackie and Brian 10/10 2911 days true 1.45 34%
Megan Child 9/10 2936 days true 1.4 33%
Carly Braddock 8/10 3183 days true 0.87 21%
D R Valentine 10/10 3217 days true 0.85 20%
Henriette Haugan 8/10 3236 days true 0.77 18%
Edward Marhi 7/10 3526 days true 0.22 5%
Ken Jones 8/10 3535 days true 0.21 5%
Desma Frampton 10/10 3542 days true 0.21 5%
Sue Top 9/10 3547 days true 0.2 5%
Beth and Daisy 6/10 3548 days true 0.17 4%
Jacob Nube 8/10 3556 days true 0.17 4%
Simon Vickers 10/10 3559 days true 0.18 4%
Strieson 9/10 3561 days true 0.17 4%
Thelia Beament 10/10 3563 days true 0.17 4%
Callum Sibbald 8/10 3564 days true 0.16 4%
Gerd Pagel 9/10 3573 days true 0.15 4%
Jill Dean 9/10 3575 days true 0.15 3%
Faucon 8/10 3575 days true 0.14 3%
Olivia Carvill 8/10 3576 days true 0.14 3%
Ross Hughes 7/10 3579 days true 0.13 3%
Roger Lows 10/10 3579 days true 0.14 3%
Jenny & Barry Sleeman 9/10 3581 days true 0.14 3%
Liz Dolman 8/10 3583 days true 0.12 3%
Liebl 8/10 3585 days true 0.12 3%
Fred West 9/10 3587 days true 0.12 3%
dollimyxture 10/10 3650 days 0.0 0%
allesca 10/10 3680 days 0.0 0%
Lizzie 8/10 3680 days 0.0 0%
HarryHaz 10/10 3741 days 0.0 0%
ally freesrom 10/10 3772 days 0.0 0%
Deidre Graham 10/10 3894 days 0.0 0%
Don & Geraldine 9/10 3900 days true 0.0 0%
Ed & Pat Mitchell 10/10 3933 days true 0.0 0%
Ivo Braakhuis 6/10 3933 days true 0.0 0%
Dieter Groscurth 9/10 3935 days true 0.0 0%
joe Reibli 8/10 3950 days true 0.0 0%
Otto 9/10 3952 days true 0.0 0%
Marian Demients-deJongh 9/10 3966 days true 0.0 0%
Heino keyssler 9/10 3973 days true 0.0 0%
mikeel 9/10 3999 days true 0.0 0%
Werner Zuis 9/10 4000 days true 0.0 0%
Wendy Astro 10/10 4015 days 0.0 0%
Bernard Misfud 9/10 4026 days true 0.0 0%
Hansjoerg Ehrmann 8/10 4026 days true 0.0 0%
miniappleses 8/10 4076 days 0.0 0%
Gustave Badeau 10/10 4076 days 0.0 0%
mich1 9/10 4106 days 0.0 0%
Andrew Biddle 8/10 4261 days true 0.0 0%
ZimmermannA 9/10 4268 days true 0.0 0%
AmyBarrett 10/10 4275 days true 0.0 0%
WiebkeS 9/10 4275 days true 0.0 0%
Falk 10/10 4275 days true 0.0 0%
GeraldMcNamora 10/10 4275 days true 0.0 0%
Elinor Wajngot 9/10 4281 days true 0.0 0%
Hannes Ockerman 4/10 4282 days true 0.0 0%
CarolF 10/10 4294 days true 0.0 0%
Salick 7/10 4323 days true 0.0 0%
Cindy 8/10 4372 days true 0.0 0%
Karen C 9/10 4590 days 0.0 0%
Kristin 10/10 4635 days true 0.0 0%
Claas 8/10 4672 days true 0.0 0%
Christine 7/10 4673 days true 0.0 0%
Margaret 9/10 4736 days true 0.0 0%
Andreas 8/10 4985 days true 0.0 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Beachcomber Fun Cruises experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-4.07% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 43 days. However the Beachcomber Fun Cruises experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Beachcomber Fun Cruises experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -4.01%
198 -4.03%
199 -4.05%
200 -4.07%
201 -4.09%
202 -4.11%
203 -4.13%

Final Ranking Score

84%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.