Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Mitre Peak Cruises.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Mitre Peak Cruises

Valid Reviews

221 Valid Reviews

The Mitre Peak Cruises experience has a total of 222 reviews. There are 221 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 221 valid reviews:

Rating Count Percentage
10/10 72
33%
9/10 76
34%
8/10 53
24%
7/10 12
5%
6/10 4
2%
5/10 3
1%
4/10 1
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

88.46% Average

The raw data average (mean) for all the Mitre Peak Cruises valid reviews is 88.46% and is based on 221 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

180 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 221 valid reviews, the experience has 180 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 180 face-to-face reviews:

Rating Count Percentage
10/10 49
27%
9/10 61
34%
8/10 51
28%
7/10 12
7%
6/10 4
2%
5/10 2
1%
4/10 1
1%
3/10 0
0%
2/10 0
0%
1/10 0
0%

87.17% Average

The raw data average (mean) for all the Mitre Peak Cruises face-to-face reviews is 87.17% and is based on 180 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

91.18%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Andrew Hammond 10/10 460 days 100%
Patrick and Valerie 10/10 1391 days 6%
Ingrid Kiselka 8/10 1408 days 6%
Monique 10/10 1425 days 6%
Eveet De Beleir 8/10 1445 days 6%
Sandra Reynders 9/10 1461 days 6%
Danny 10/10 1475 days 6%
Marion Geillon 9/10 1713 days 6%
Jason Smith 10/10 1713 days 6%
Anne Bouwman 8/10 1718 days 5%
Navina 7/10 1728 days 5%
Rachel Denham 9/10 1734 days 5%
Alex 10/10 1747 days 5%
Eileen Klinkmuller 7/10 1749 days 5%
Pieter-Jan V 10/10 1767 days 5%
Dorothy 10/10 1769 days 5%
Marcus and Claudia 8/10 1783 days 5%
Monika Dippel 8/10 1813 days 5%
KapaOPango 10/10 1830 days 5%
Alexis Leneveu 9/10 2171 days 4%
Jan-Peter Stripp 8/10 2438 days 3%
James Betz 9/10 2441 days 3%
Penny Lee 7/10 2443 days 3%
Jeroen Suijlang 6/10 2443 days 3%
Ennico 10/10 2482 days 3%
Becky Davis 9/10 2497 days 3%
Wouter Bosch 8/10 2511 days 3%
Grantygrant 10/10 2804 days 2%
Rainer 9/10 2810 days 2%
Clarissa Hanck 9/10 2810 days 2%
Audrey Ripoche 4/10 2811 days 2%
Malgorzata 9/10 2839 days 2%
Przemystaw Tymizyszyn 8/10 2839 days 2%
Raquel 8/10 2842 days 2%
Fernando Martin 8/10 2842 days 2%
Jonas Schelbert 7/10 2843 days 2%
Tobias Sowade 8/10 2861 days 2%
Matthew H 10/10 2894 days 2%
M Natterser 9/10 2913 days 2%
Andreas and Christine and Nora Busch 9/10 2924 days 2%
Alex Laidlaw 10/10 2932 days 2%
Anna 8/10 3167 days 1%
Sally Gordie 9/10 3187 days 1%
Armin Boehmer 10/10 3195 days 1%
Richard Rite 10/10 3196 days 1%
Alex Ross 10/10 3196 days 1%
Martin Guillaume 8/10 3196 days 1%
sidcupjon 9/10 3200 days 1%
kiwifrenchy 9/10 3200 days 1%
Jill Boruff 9/10 3200 days 1%
Erik 10/10 3202 days 1%
Brasier 8/10 3206 days 1%
Harald 8/10 3209 days 1%
Martin & Dee Bellarby 10/10 3210 days 1%
Tim & Judith 8/10 3212 days 1%
Erik Poirer 8/10 3214 days 1%
Mary Mitchell 8/10 3214 days 1%
Aoife Lillis 9/10 3217 days 1%
John Hughes 9/10 3221 days 1%
Louis Smit 7/10 3224 days 1%
Jackie & Ray 7/10 3242 days 1%
CMJ 9/10 3260 days 1%
Sebastian 8/10 3300 days 1%
Josh 9/10 3303 days 1%
jule 10/10 3321 days 1%
Res Kormann 8/10 3524 days 0%
David Taylor 9/10 3540 days 0%
Stefan Schmitz 10/10 3548 days 0%
Helen Evans 9/10 3549 days 0%
Mark Vass 8/10 3551 days 0%
Andreas 9/10 3551 days 0%
Jacob 8/10 3553 days 0%
Kornelia Kirf 9/10 3556 days 0%
Gerstmann 9/10 3560 days 0%
Chris 9/10 3560 days 0%
Mannebach & Siejert 8/10 3563 days 0%
E C Frans 10/10 3564 days 0%
Daniela Borter 8/10 3567 days 0%
Natthien Le Gall 9/10 3567 days 0%
Cesar 9/10 3571 days 0%
Hartmut Tonner 9/10 3572 days 0%
Jacqueline Comer 9/10 3573 days 0%
Derek McLoughlin 9/10 3573 days 0%
Manuela Manns 6/10 3579 days 0%
Gerd Pagel 10/10 3579 days 0%
John Brand 8/10 3580 days 0%
Andy 7/10 3581 days 0%
Jues Lueg 9/10 3581 days 0%
Dana Pagliarini 7/10 3582 days 0%
Ruben and Jetske 9/10 3584 days 0%
Barbara 8/10 3587 days 0%
Sue Haward 10/10 3589 days 0%
Wijnhoven 8/10 3591 days 0%
Barbara Koegel 9/10 3591 days 0%
Madlen & Inna 10/10 3593 days 0%
mmallen 10/10 3656 days 1%
alku83 10/10 3686 days 1%
KAA 10/10 3717 days 1%
penz 9/10 3809 days 1%
koster 9/10 3865 days 1%
BelindaT 10/10 3878 days 1%
nuwee 10/10 3900 days 1%
Birgit Farwig 10/10 3912 days 1%
Jesper Sch 7/10 3913 days 1%
Polil 9/10 3917 days 1%
Matthias & Ceristiane 8/10 3918 days 1%
hughesW 9/10 3931 days 1%
Ian Watson 10/10 3932 days 1%
Hans Suess 9/10 3937 days 1%
M Sicard 7/10 3941 days 1%
John Helle 9/10 3952 days 1%
Thomas Stopp 9/10 3959 days 1%
Ruud Kapteyn 7/10 3965 days 1%
Michael and Tanja Kreugel 10/10 3968 days 1%
Arran J 5/10 3990 days 1%
Stephen O'Connor 9/10 3990 days 1%
csziegler 10/10 4005 days 1%
katharinatum 9/10 4005 days 1%
marcol 9/10 4006 days 1%
marijad 10/10 4009 days 1%
martint 10/10 4014 days 1%
koellner 9/10 4019 days 1%
The_Chaplins 10/10 4021 days 1%
alasiac 10/10 4021 days 1%
Melanie Bielefeld 10/10 4023 days 1%
kencook 10/10 4025 days 1%
Mark Jenkins 9/10 4029 days 1%
Deede K 8/10 4029 days 1%
Louis Duhaime 8/10 4032 days 1%
Eimear Doyle 9/10 4033 days 1%
Tillener 8/10 4047 days 1%
Anna 9/10 4051 days 1%
Francesca 8/10 4066 days 1%
waters811 10/10 4112 days 1%
alanvn 9/10 4134 days 1%
kindel 9/10 4147 days 1%
Rose and Jess Damon and Esler 10/10 4174 days 1%
johnst 10/10 4265 days 1%
Sally477 9/10 4266 days 1%
Neal 10/10 4266 days 1%
KjellR 8/10 4267 days 1%
Ronny 6/10 4269 days 1%
Sarah_rae 8/10 4281 days 1%
MundschanGermany 10/10 4281 days 1%
NatasjaV 9/10 4283 days 1%
JimmyK 8/10 4283 days 1%
Joery 9/10 4288 days 1%
Stefanie 9/10 4290 days 1%
robix 9/10 4291 days 1%
Lynn White 8/10 4291 days 1%
Melissa Gillespie 10/10 4296 days 1%
amyd 9/10 4296 days 1%
Tolsten 10/10 4296 days 1%
Kelly 8/10 4297 days 1%
Steven 8/10 4299 days 1%
CarleyJ 9/10 4299 days 1%
Sabine 10/10 4301 days 1%
Eileen Harris 8/10 4303 days 1%
henriettalee 8/10 4306 days 1%
IreneF 9/10 4308 days 1%
FeliciaY 9/10 4310 days 1%
Kristin 10/10 4313 days 1%
Carly 9/10 4315 days 1%
Conway 9/10 4315 days 1%
niall stephenson 10/10 4322 days 1%
Camilia 9/10 4327 days 1%
De Kievit 8/10 4328 days 1%
Klalis 10/10 4329 days 1%
Chris 10/10 4329 days 1%
John 9/10 4334 days 1%
Foost 8/10 4337 days 1%
Rosa 9/10 4338 days 1%
LeaciaS 8/10 4345 days 1%
PhillS 8/10 4346 days 1%
Claudia 8/10 4349 days 1%
Ofer 10/10 4351 days 1%
BenjaminAustralia 9/10 4355 days 1%
JulianeH 6/10 4368 days 1%
Priyanka 10/10 4374 days 1%
Ellen 10/10 4378 days 1%
Simon 10/10 4383 days 1%
Brian Spinks 9/10 4383 days 1%
Alex Olzheim 10/10 4387 days 1%
Susie Wang 10/10 4393 days 1%
Mathew 10/10 4399 days 1%
Rebecca Kenning 10/10 4403 days 1%
angusb 9/10 4421 days 1%
Stuart Gross 9/10 4430 days 1%
Hans van der Linden 9/10 4432 days 1%
Jessie 10/10 4438 days 1%
Emilie 10/10 4439 days 1%
HollyB 10/10 4447 days 1%
Anna 10/10 4462 days 1%
Rebecca 9/10 4462 days 1%
Michaela 9/10 4475 days 1%
Katerina 10/10 4483 days 1%
Gray 9/10 4500 days 1%
Christine 8/10 4513 days 1%
Christine 8/10 4517 days 1%
Toby 10/10 4637 days 1%
Daniel 10/10 4645 days 1%
Stewart 9/10 4648 days 1%
Emily Houston 8/10 4662 days 1%
Jody 7/10 4677 days 1%
Roger & Margaret 8/10 4679 days 1%
Nathan Perkins 8/10 4684 days 1%
Melissa 10/10 4701 days 1%
Paul Cowie 10/10 4740 days 1%
Lena 8/10 4743 days 1%
Edwin 9/10 4746 days 1%
caroline 9/10 4750 days 1%
Stevenson 10/10 5000 days 1%
Anita 8/10 5002 days 1%
Jacob Mille 10/10 5009 days 1%
Berke 10/10 5030 days 1%
Madeleine 10/10 5030 days 1%
Rogier 5/10 5031 days 1%
Wendy 5/10 5035 days 1%
Sonja 8/10 5042 days 1%
Hennielene 9/10 5043 days 1%
Kate&Steve Jones 9/10 5043 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Mitre Peak Cruises experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-4.07% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Mitre Peak Cruises experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Mitre Peak Cruises experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -4.01%
198 -4.03%
199 -4.05%
200 -4.07%
201 -4.09%
202 -4.11%
203 -4.13%

Final Ranking Score

87%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.