Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Pacific Horizon Motorhomes.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Pacific Horizon Motorhomes

Valid Reviews

244 Valid Reviews

The Pacific Horizon Motorhomes experience has a total of 254 reviews. There are 244 valid reviews that are included when calculating the ranking score and 10 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 244 valid reviews:

Rating Count Percentage
10/10 71
29%
9/10 64
26%
8/10 55
23%
7/10 23
9%
6/10 15
6%
5/10 3
1%
4/10 8
3%
3/10 2
1%
2/10 3
1%
1/10 0
0%

83.44% Average

The raw data average (mean) for all the Pacific Horizon Motorhomes valid reviews is 83.44% and is based on 244 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

143 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 244 valid reviews, the experience has 143 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 143 face-to-face reviews:

Rating Count Percentage
10/10 12
8%
9/10 34
24%
8/10 48
34%
7/10 23
16%
6/10 15
10%
5/10 2
1%
4/10 7
5%
3/10 0
0%
2/10 2
1%
1/10 0
0%

77.13% Average

The raw data average (mean) for all the Pacific Horizon Motorhomes face-to-face reviews is 77.13% and is based on 143 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

93.25%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Donna Mason 10/10 148 days 96.53 100%
Lydia 9/10 148 days 96.53 100%
Tony Henderson-Newport 9/10 148 days 96.53 100%
Lexi & Rod Kirk 10/10 148 days 96.53 100%
Brooke Lillyston 10/10 148 days 96.53 100%
Ian G 10/10 178 days 94.98 98%
Morris 10/10 178 days 94.98 98%
Stacy Lio 10/10 178 days 94.98 98%
Anonymous (105552) 8/10 270 days 84.03 87%
Keith Diver 9/10 270 days 88.45 92%
Stefan Berger 9/10 270 days 88.45 92%
Peter Leschev 9/10 299 days 85.83 89%
Miles Protter 8/10 299 days 81.54 84%
Martin Borjeskog 10/10 299 days 85.83 89%
Christian 9/10 299 days 85.83 89%
Alexandre Lacroix 9/10 299 days 85.83 89%
Matthew Young 9/10 299 days 85.83 89%
Ben Holmes 10/10 299 days 85.83 89%
N.J. van den Berg 10/10 299 days 85.83 89%
Mike Smith 9/10 299 days 85.83 89%
Ron Meyerink 10/10 330 days 82.74 86%
Gerd Weidenfeld 10/10 330 days 82.74 86%
Geoff and Ginny Cunningham 9/10 330 days 82.74 86%
Des Gilbert 9/10 361 days 79.35 82%
Diane 10/10 361 days 79.35 82%
Kirsch, Luxemburg 10/10 361 days 79.35 82%
Anna Hunt 9/10 361 days 79.35 82%
James and Emma Dickie 10/10 361 days 79.35 82%
Jonatan Zarzif 3/10 361 days 61.1 63%
Trevor Parkin 9/10 391 days 75.77 78%
Edwin Walker 8/10 422 days 68.19 71%
Serena Gray 9/10 422 days 71.78 74%
PJ Caldito 10/10 422 days 71.78 74%
Shane Howe 10/10 452 days 67.63 70%
Jason 10/10 452 days 67.63 70%
Teneille Harwood 10/10 452 days 67.63 70%
Fabulous five 10/10 483 days 63.03 65%
jac 9/10 483 days 63.03 65%
Keith & Kay Finlayson 10/10 483 days 63.03 65%
Jeannie Huang 9/10 514 days 58.14 60%
Joao Madureira 8/10 514 days 55.23 57%
Edith Peita 10/10 514 days 58.14 60%
John Bourke 10/10 514 days 58.14 60%
Maik 10/10 544 days 53.11 55%
Helen 10/10 544 days 53.11 55%
Kevin 10/10 544 days 53.11 55%
Larry Mutu Reriti 10/10 544 days 53.11 55%
Keryn 10/10 544 days 53.11 55%
Greg Croft 10/10 544 days 53.11 55%
Erin 10/10 575 days 47.85 50%
schtahaups 9/10 575 days 47.85 50%
CMe 9/10 575 days 47.85 50%
Martyn 10/10 575 days 47.85 50%
John Flynn 9/10 605 days 43.05 45%
charlie35slr 10/10 605 days 43.05 45%
Ken 2/10 636 days 28.79 30%
Bee 3/10 636 days 29.56 31%
Catherine Johnson 10/10 664 days 34.44 36%
Bk 10/10 664 days 34.44 36%
John I. 10/10 664 days 34.44 36%
Rogie 9/10 664 days 34.44 36%
Krzysztof Jablonski 10/10 664 days 34.44 36%
Berthold Wagner 8/10 695 days 28.84 30%
Eric Arnal Fort 10/10 695 days 30.35 31%
Andy Jamo 10/10 695 days 30.35 31%
Agnès 10/10 695 days 30.35 31%
Thomas Heri 10/10 695 days 30.35 31%
Roger and Karen 10/10 756 days 23.21 24%
renard 9/10 756 days 23.21 24%
Berrie, the Netherlands 10/10 756 days 23.21 24%
Warren S 10/10 787 days 20.03 21%
Ronald Rampersad 10/10 848 days 14.67 15%
Poynter Family 9/10 848 days 14.67 15%
Wilson 10/10 879 days 12.39 13%
Elsa 10/10 879 days 12.39 13%
Pascal 10/10 909 days 10.48 11%
Paul Haslam 10/10 1001 days 6.4 7%
Jennifer Makosky 9/10 1001 days 6.4 7%
Steve Pickard 10/10 1001 days 6.4 7%
Stuart C 10/10 1029 days 5.69 6%
Vicki Simmons 10/10 1060 days 5.19 5%
Steven Dunlop 9/10 1060 days 5.19 5%
Sarah Timms 10/10 1152 days 4.89 5%
Emily Hibberd 10/10 1182 days 4.83 5%
Sue Lander 9/10 1182 days 4.83 5%
Kelvin Armstrong 10/10 1244 days 4.71 5%
Tom Williamson 9/10 1274 days 4.65 5%
Yves Deyris 10/10 1335 days 4.53 5%
Fred RABIER BAGOEE 9/10 1335 days 4.53 5%
Sylvie Paquette 9/10 1366 days 4.47 5%
Axel and Patricia G 10/10 1370 days true 4.46 5%
walter isselhard 8/10 1731 days 3.57 4%
Darker 9/10 2112 days true 3.01 3%
L S 10/10 2309 days 2.62 3%
aussiewoodies 8/10 2796 days 1.59 2%
Sharyn Crosby 10/10 2827 days 1.61 2%
Alekandra Ulm 4/10 2899 days true 1.16 1%
Sue Kieseker 8/10 2902 days true 1.39 1%
Karin Genyn 8/10 2903 days true 1.39 1%
Sharon Yates 10/10 2905 days true 1.46 2%
Moorman 8/10 2908 days true 1.38 1%
Marian 7/10 2919 days true 1.3 1%
Behrens 4/10 2926 days true 1.12 1%
FiStew 10/10 3008 days 1.26 1%
Devil_n_Disquiz 10/10 3039 days 1.2 1%
gezza2906 4/10 3070 days 0.9 1%
Tinne Cis 8/10 3189 days true 0.86 1%
B Sluis 8/10 3201 days true 0.83 1%
Bottoms 7/10 3202 days true 0.8 1%
Seiler 6/10 3202 days true 0.73 1%
Patrick Grant 8/10 3202 days true 0.83 1%
Moehl 9/10 3204 days true 0.87 1%
David Beaumont 8/10 3204 days true 0.83 1%
Beat Kindler 7/10 3204 days true 0.79 1%
Danielle 9/10 3204 days true 0.87 1%
Markus Heummer 10/10 3205 days true 0.87 1%
Gerrit & Martina 8/10 3206 days true 0.83 1%
Verne Heath 7/10 3206 days true 0.79 1%
Dave Simpson 8/10 3206 days true 0.83 1%
Steve Goodyear 9/10 3213 days true 0.86 1%
Colin Philpott 8/10 3214 days true 0.81 1%
Hans Erik Munch 7/10 3219 days true 0.77 1%
Thomas Behy 5/10 3219 days true 0.68 1%
Kroepfl 9/10 3220 days true 0.84 1%
Lesley 5/10 3252 days 0.63 1%
Dagmar 10/10 3284 days true 0.72 1%
deJong 6/10 3287 days true 0.59 1%
Sillmann 9/10 3289 days true 0.71 1%
Eri & Udo Seifert 8/10 3292 days true 0.67 1%
Curry 8/10 3295 days true 0.66 1%
Willi & Elke Breier 8/10 3300 days true 0.65 1%
Powerfamily 10/10 3436 days 0.42 0%
Jack Potman 10/10 3515 days true 0.26 0%
Andreas Blessing 7/10 3538 days true 0.2 0%
Desma Frampton 2/10 3540 days true 0.16 0%
Maike 8/10 3546 days true 0.19 0%
Kauzta 7/10 3546 days true 0.19 0%
Schroeder 6/10 3546 days true 0.17 0%
J Meindersma 7/10 3547 days true 0.18 0%
Juergen Wolf 8/10 3548 days true 0.19 0%
Aimee Pollett 9/10 3548 days true 0.2 0%
Barbara Link 8/10 3549 days true 0.19 0%
E Brockbank 6/10 3549 days true 0.16 0%
Gerstmann 6/10 3552 days true 0.16 0%
Ekhard Wittkugel 10/10 3554 days true 0.19 0%
Raith 8/10 3557 days true 0.17 0%
Omar Candon 8/10 3559 days true 0.17 0%
Gert Vogelaers 8/10 3561 days true 0.17 0%
Flueckiger 6/10 3567 days true 0.13 0%
Marleen Meyers 6/10 3569 days true 0.13 0%
Frank Schedler 9/10 3569 days true 0.16 0%
Katie Nicol 7/10 3571 days true 0.14 0%
Gerd Pagel 2/10 3571 days true 0.12 0%
mr Schumader 9/10 3572 days true 0.15 0%
Monja 9/10 3574 days true 0.15 0%
Teum and Orselien 7/10 3574 days true 0.14 0%
Marieke and Bert-Jan 9/10 3574 days true 0.15 0%
Johanna 9/10 3575 days true 0.15 0%
E M Klap 8/10 3577 days true 0.14 0%
Bolt 8/10 3577 days true 0.14 0%
Robert Cox 4/10 3577 days true 0.11 0%
Nicole 8/10 3577 days true 0.14 0%
Heike Toepelt 9/10 3578 days true 0.14 0%
Derek Archibald 4/10 3579 days true 0.11 0%
Loren van Oordt 9/10 3581 days true 0.14 0%
Gordon Daniels 7/10 3581 days true 0.12 0%
Ewald Waldner 9/10 3582 days true 0.13 0%
Meriel & Paul Best 9/10 3582 days true 0.13 0%
de Vries 7/10 3584 days true 0.12 0%
Jochen 9/10 3584 days true 0.13 0%
Anne 8/10 3586 days true 0.12 0%
D Saker 9/10 3892 days 0.0 0%
Don Keith 9/10 3910 days true 0.0 0%
Westermann 9/10 3914 days true 0.0 0%
Pam Know 8/10 3918 days true 0.0 0%
Main 9/10 3924 days true 0.0 0%
Mark and Natasha UK 8/10 3925 days true 0.0 0%
Gunda G 4/10 3931 days true 0.0 0%
Denecke Thorsten 9/10 3932 days true 0.0 0%
Lehmann 7/10 3933 days true 0.0 0%
Walter 6/10 3937 days true 0.0 0%
Mark 8/10 3942 days true 0.0 0%
Wilfred Sch 8/10 3944 days true 0.0 0%
David Valentine 8/10 3945 days true 0.0 0%
Paul Ritchie 8/10 3946 days true 0.0 0%
Thea X 7/10 3946 days true 0.0 0%
Wim Van Gastel 7/10 3949 days true 0.0 0%
Coby Aalbrecht 6/10 3950 days true 0.0 0%
nigelst 7/10 3957 days true 0.0 0%
Wolfgang G 7/10 3957 days true 0.0 0%
Goewe 9/10 3965 days true 0.0 0%
Jennifer Templeton 6/10 3968 days true 0.0 0%
Ralf Genthe 6/10 3968 days true 0.0 0%
Susi Schoetzler 8/10 3971 days true 0.0 0%
marcusba 10/10 3994 days true 0.0 0%
stephenst 4/10 3997 days true 0.0 0%
weidep 8/10 3997 days true 0.0 0%
Monika Wenzel 9/10 4021 days true 0.0 0%
Jean Paul Mesnage 6/10 4023 days true 0.0 0%
Uerilie Stolareh 8/10 4026 days true 0.0 0%
Karen Fisher 10/10 4039 days true 0.0 0%
Tracy & Peter Cassidy 7/10 4052 days true 0.0 0%
PamB 8/10 4245 days true 0.0 0%
RubyJ 8/10 4249 days true 0.0 0%
Frank 9/10 4275 days true 0.0 0%
HeideS 10/10 4276 days true 0.0 0%
GrahamM1 9/10 4290 days true 0.0 0%
ChristineM 8/10 4290 days true 0.0 0%
FrankFlemming 7/10 4291 days true 0.0 0%
MrHebbard 9/10 4291 days true 0.0 0%
Elrik frau 9/10 4291 days true 0.0 0%
Helle 9/10 4297 days true 0.0 0%
Trevor 8/10 4301 days true 0.0 0%
Tim 9/10 4301 days true 0.0 0%
Annemarie 8/10 4308 days true 0.0 0%
plumbaum 8/10 4322 days true 0.0 0%
Bernd 7/10 4322 days true 0.0 0%
groenewold 7/10 4322 days true 0.0 0%
Liane 10/10 4325 days true 0.0 0%
Burkhalter 6/10 4329 days true 0.0 0%
Keith 9/10 4329 days 0.0 0%
Bernd 8/10 4330 days true 0.0 0%
Rosa 9/10 4331 days true 0.0 0%
David 8/10 4370 days true 0.0 0%
Marc 8/10 4374 days true 0.0 0%
Kaminsky 9/10 4375 days true 0.0 0%
olland 8/10 4378 days true 0.0 0%
Terry 9/10 4448 days true 0.0 0%
Chris 7/10 4634 days true 0.0 0%
Stuart Bartram 8/10 4640 days true 0.0 0%
Hoetnagels 8/10 4640 days true 0.0 0%
Anja Kunert 8/10 4654 days true 0.0 0%
Kenneth and Mette 8/10 4657 days true 0.0 0%
Myrtille de Vries 6/10 4661 days true 0.0 0%
struck 10/10 4746 days true 0.0 0%
Pat Brewster 9/10 4859 days true 0.0 0%
Stef 7/10 4967 days true 0.0 0%
Schranger 10/10 4994 days true 0.0 0%
Karla 4/10 5016 days true 0.0 0%
Andy 9/10 5022 days true 0.0 0%
Tom 8/10 5022 days true 0.0 0%
Jacobien 8/10 5027 days true 0.0 0%
Alexandra 5/10 5027 days true 0.0 0%
Stefan 6/10 5031 days true 0.0 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Pacific Horizon Motorhomes experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-5.11% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 43 days. The Pacific Horizon Motorhomes experience has 0 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.83%
2 -2.33%
3 -1.50%
4 -0.67%
5 -0.17%
6 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Pacific Horizon Motorhomes experience has been adjusted for 104 days. Adjustments are according to the following table.

Days Adjustment
101 -2.05%
102 -2.07%
103 -2.09%
104 -2.11%
105 -2.13%
106 -2.15%
107 -2.18%

Final Ranking Score

88%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.