Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Kia Ora Campers.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
147 Valid Reviews
The Kia Ora Campers experience has a total of 151 reviews. There are 147 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 147 valid reviews:
The raw data average (mean) for all the Kia Ora Campers valid reviews is 92.31% and is based on 147 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
6 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 147 valid reviews, the experience has 6 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 6 face-to-face reviews:
The raw data average (mean) for all the Kia Ora Campers face-to-face reviews is 85.00% and is based on 6 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Anna Ferguson||10/10||151 days||96.39||100%|
|Alan Donald||9/10||273 days||88.19||91%|
|Peter Bücker||10/10||273 days||88.19||91%|
|julie durfy||10/10||273 days||88.19||91%|
|Vicki Higgins||10/10||273 days||88.19||91%|
|A. Anonymous||4/10||273 days||69.67||72%|
|Nicole Wake||10/10||302 days||85.55||89%|
|Joao Granja||10/10||302 days||85.55||89%|
|Hazel Jenkins||9/10||302 days||85.55||89%|
|Saar , Netherlands.||10/10||302 days||85.55||89%|
|Georg Beyschlag||10/10||333 days||82.43||86%|
|Axel Personne||10/10||333 days||82.43||86%|
|Deborah Ludwig||10/10||333 days||82.43||86%|
|Samantha Lam||9/10||364 days||79.0||82%|
|Lucas Malina||10/10||364 days||79.0||82%|
|Henry Schenker||9/10||364 days||79.0||82%|
|GILLES NORMAND||10/10||364 days||79.0||82%|
|Mickaël Loichon||10/10||364 days||79.0||82%|
|Neil McAdie||10/10||364 days||79.0||82%|
|Miguel Lopez||10/10||394 days||75.4||78%|
|Claudia Ashton||10/10||394 days||75.4||78%|
|Julie P||10/10||394 days||75.4||78%|
|larry fisher||9/10||425 days||71.38||74%|
|John Mette||10/10||578 days||47.36||49%|
|Brendan McAleer||8/10||608 days||40.45||42%|
|Jean Marc CHABOUD||4/10||639 days||29.98||31%|
|K Michele Austin||10/10||639 days||37.95||39%|
|Ken Grant||8/10||639 days||36.05||37%|
|Meng Ng||9/10||639 days||37.95||39%|
|John Appling||9/10||639 days||37.95||39%|
|Isabelle & Bruno - France||10/10||639 days||37.95||39%|
|Michael Ritchie||10/10||667 days||34.03||35%|
|Marguerite Pierron||9/10||667 days||34.03||35%|
|Eva Summermatter||9/10||667 days||34.03||35%|
|Keith Bath||9/10||667 days||34.03||35%|
|Janice Friesen||10/10||667 days||34.03||35%|
|GARY Zweck||9/10||698 days||29.98||31%|
|Gerd Hauschild||10/10||698 days||29.98||31%|
|Stuart WILKINS||9/10||698 days||29.98||31%|
|Lee Middleton||10/10||729 days||26.23||27%|
|DAVID PASSY||9/10||729 days||26.23||27%|
|Diane Ferry||9/10||729 days||26.23||27%|
|Muhd Yusof||10/10||729 days||26.23||27%|
|lori tyler||10/10||729 days||26.23||27%|
|Andrea Aloisi||6/10||729 days||21.77||23%|
|David Taus||9/10||729 days||26.23||27%|
|Tim Daborn||10/10||759 days||22.89||24%|
|Andrea Bradshaw||8/10||759 days||21.75||23%|
|Martin Greenwood||9/10||759 days||22.89||24%|
|Anders Knutsson||1/10||820 days||12.4||13%|
|Suzan Freeman||9/10||973 days||7.36||8%|
|Robyn Rawson||10/10||973 days||7.36||8%|
|Blair & Jacqui Martin||9/10||973 days||7.36||8%|
|Audrey Simon||9/10||973 days||7.36||8%|
|Christopher Bates||10/10||973 days||7.36||8%|
|Lance Pearce||10/10||1004 days||6.31||7%|
|Gill Kenna||9/10||1004 days||6.31||7%|
|Tess Carrad||9/10||1004 days||6.31||7%|
|Josh Meyrick||10/10||1004 days||6.31||7%|
|angie Vickers||9/10||1032 days||5.63||6%|
|Denise Harja||10/10||1032 days||5.63||6%|
|Leonie Selk||10/10||1032 days||5.63||6%|
|Bodo Hesse||10/10||1032 days||5.63||6%|
|Dr Valerie Wall||4/10||1032 days||4.45||5%|
|Lyn Coleman||10/10||1032 days||5.63||6%|
|Simon Rickets||10/10||1063 days||5.16||5%|
|Helena Souckova||10/10||1063 days||5.16||5%|
|Chloe Nicholas||8/10||1063 days||4.9||5%|
|George Donkin||10/10||1063 days||5.16||5%|
|Eva Nittegaard||9/10||1063 days||5.16||5%|
|Dorothy and Graham Glen||8/10||1121 days||4.7||5%|
|Thomas Sator||10/10||1124 days||4.94||5%|
|Kevin Taylor||10/10||1124 days||4.94||5%|
|Nick Beer||9/10||1124 days||4.94||5%|
|terri stevens||9/10||1124 days||4.94||5%|
|Marçal Cot||9/10||1124 days||4.94||5%|
|Christopher Holmes||10/10||1124 days||4.94||5%|
|Allain Riepema||10/10||1137 days||4.92||5%|
|Hubert Toh||10/10||1185 days||4.82||5%|
|Kim Pinkerton||6/10||1369 days||3.7||4%|
|Henry Carstens||7/10||1369 days||4.06||4%|
|Tim Doskoch||6/10||1369 days||3.7||4%|
|Laurence Edwards||8/10||1397 days||4.19||4%|
|Nikolaj Lambertsen||9/10||1397 days||4.41||5%|
|richard genovese||9/10||1397 days||4.41||5%|
|Martina Rahlff||9/10||1397 days||4.41||5%|
|Kok Seong Wong||9/10||1428 days||4.35||5%|
|Kim Morhaus||9/10||1428 days||4.35||5%|
|Geoff Bardsley||10/10||1428 days||4.35||5%|
|Chris Britton||10/10||1428 days||4.35||5%|
|Camille Dow Baker||9/10||1428 days||4.35||5%|
|Tracy Houston||10/10||1428 days||4.35||5%|
|morgane delicourt||10/10||1459 days||4.29||4%|
|Davide Andriola||10/10||1459 days||4.29||4%|
|Evelyn Rloeh||9/10||1471 days||4.26||4%|
|Ginetta Matthews||8/10||1489 days||4.02||4%|
|Ben Awcock||10/10||1489 days||4.23||4%|
|Michael Amos||9/10||1489 days||4.23||4%|
|Tony Waters||10/10||1550 days||4.11||4%|
|Nathan Taylor||10/10||1612 days||3.99||4%|
|Paul and Astrid||7/10||1746 days||3.39||4%|
|Julia Ebneter||8/10||1786 days||3.47||4%|
|Myrthe van Burink||10/10||1794 days||3.63||4%|
|Johannes Leistner||10/10||1794 days||3.63||4%|
|Lynne Martin||9/10||1825 days||3.57||4%|
|Cindy Renea||10/10||2434 days||2.38||2%|
|Tony Williamson||10/10||2585 days||2.08||2%|
|Don Sutherland||9/10||2595 days||2.06||2%|
|Jon satchwell||10/10||2830 days||1.6||2%|
|chris malkin||9/10||2858 days||1.55||2%|
|JP Kearney||10/10||2920 days||1.43||1%|
|El Duderino||9/10||3377 days||0.53||1%|
|Stephen Fletcher||10/10||4016 days||0.0||0%|
|Andrew Doutch||9/10||4199 days||0.0||0%|
|Malcolm Henham||10/10||4319 days||0.0||0%|
|Ann McGrath||10/10||4685 days||0.0||0%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Kia Ora Campers experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 43 days. The Kia Ora Campers experience has 0 recent rankings. Adjustments are according to the following table:
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Kia Ora Campers experience has been adjusted for 86 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com.