Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Flying Kiwi Adventure Tours.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
145 Valid Reviews
The Flying Kiwi Adventure Tours experience has a total of 160 reviews. There are 145 valid reviews that are included when calculating the ranking score and 15 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 145 valid reviews:
The raw data average (mean) for all the Flying Kiwi Adventure Tours valid reviews is 97.31% and is based on 145 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
5 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 145 valid reviews, the experience has 5 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 5 face-to-face reviews:
The raw data average (mean) for all the Flying Kiwi Adventure Tours face-to-face reviews is 86.00% and is based on 5 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Sarah B||10/10||789 days||19.84||70%|
|Laura Aiosa||8/10||850 days||13.79||49%|
|Sarah Geran||10/10||850 days||14.51||51%|
|Antoine Bordas||10/10||1395 days||4.41||16%|
|Jack Shaked||10/10||1426 days||4.35||15%|
|Varun Udayakumar||9/10||1457 days||4.29||15%|
|Tina Mjn||10/10||1487 days||4.23||15%|
|Thomas Roehm||9/10||1701 days||3.81||13%|
|Robert Cool||10/10||1732 days||3.75||13%|
|Sheila Jackson||10/10||1732 days||3.75||13%|
|Mantri B||9/10||1732 days||3.75||13%|
|NORA MUND||10/10||1732 days||3.75||13%|
|Mar Robles||10/10||1732 days||3.75||13%|
|Jean Judd||10/10||1732 days||3.75||13%|
|James Theophilus||10/10||1732 days||3.75||13%|
|Mari Mitchell||10/10||1733 days||3.75||13%|
|Evi Frencken||9/10||1761 days||3.7||13%|
|Paul Reilly||10/10||1761 days||3.7||13%|
|Alex Lempka||10/10||1761 days||3.7||13%|
|Larry Lindsay||9/10||1761 days||3.7||13%|
|Darcy Porter||10/10||1761 days||3.7||13%|
|Richard Latham||10/10||1762 days||3.69||13%|
|Barbara Richards||10/10||1762 days||3.69||13%|
|Gustaf GustafK||10/10||1792 days||3.64||13%|
|Daniel Johansson||10/10||1792 days||3.64||13%|
|Marcus Nyh||10/10||1792 days||3.64||13%|
|Alaina Allred||10/10||1792 days||3.64||13%|
|Matilda Fröjd||10/10||1792 days||3.64||13%|
|Tracee Guibord||10/10||1792 days||3.64||13%|
|David PAULL||10/10||1793 days||3.63||13%|
|Mattias Rydeblad||9/10||1793 days||3.63||13%|
|Jay A||10/10||1823 days||3.58||13%|
|Jenny Fan||10/10||1823 days||3.58||13%|
|Chris Norris||10/10||1824 days||3.57||13%|
|Ainhoa Goenaga||10/10||1824 days||3.57||13%|
|Anne Patzschke||10/10||1824 days||3.57||13%|
|meital cohen||10/10||1824 days||3.57||13%|
|Anna UK||10/10||1824 days||3.57||13%|
|Susan Simon||10/10||1824 days||3.57||13%|
|Virinder Sandhu||10/10||1853 days||3.52||12%|
|Josh Lawrence||10/10||1853 days||3.52||12%|
|Kevin Farthing||10/10||1854 days||3.51||12%|
|Kaia Demming||10/10||1854 days||3.51||12%|
|Brian Medway||10/10||1854 days||3.51||12%|
|Anne Fischer||10/10||1977 days||3.27||12%|
|Dale Askew||10/10||2067 days||3.1||11%|
|Manuela Kohler||10/10||2067 days||3.1||11%|
|Courtney Fultz||9/10||2067 days||3.1||11%|
|Dee McC||3/10||2067 days||2.39||8%|
|Carina Dunkhorst||10/10||2098 days||3.04||11%|
|Emily Kelly||10/10||2098 days||3.04||11%|
|Laura G||10/10||2098 days||3.04||11%|
|Angela Paterson||9/10||2098 days||3.04||11%|
|Raima Svoboda||10/10||2098 days||3.04||11%|
|Renee Lance||10/10||2098 days||3.04||11%|
|David Ford||10/10||2098 days||3.04||11%|
|Yuri Jones||9/10||2098 days||3.04||11%|
|Heiko Dreyer||10/10||2098 days||3.04||11%|
|Jonathan Karron||9/10||2126 days||2.98||11%|
|Julia Stan||10/10||2126 days||2.98||11%|
|Jessica Zais||10/10||2126 days||2.98||11%|
|Sarah Wilson||10/10||2126 days||2.98||11%|
|EMMA DARK||10/10||2126 days||2.98||11%|
|Lisa Wilson||10/10||2126 days||2.98||11%|
|Lis Francis||9/10||2126 days||2.98||11%|
|Homer Chiu||10/10||2126 days||2.98||11%|
|Dan Cawley||10/10||2157 days||2.92||10%|
|Kathrin Seifert||10/10||2157 days||2.92||10%|
|Ann Toplis||10/10||2157 days||2.92||10%|
|Trevor Watkins||10/10||2157 days||2.92||10%|
|Allison TIpper||10/10||2157 days||2.92||10%|
|Niek Evers||9/10||2158 days||2.92||10%|
|Nigel Murphy||10/10||2158 days||2.92||10%|
|Michael Bluestone||10/10||2158 days||2.92||10%|
|Frida Jehrlander||10/10||2158 days||2.92||10%|
|Heather Boucher||10/10||2158 days||2.92||10%|
|Barbara Settles||10/10||2188 days||2.86||10%|
|Alison Quigley||10/10||2218 days||2.8||10%|
|Daniel Krýcha||10/10||2218 days||2.8||10%|
|Graham Young||10/10||2433 days||2.38||8%|
|Helen Capell||10/10||2464 days||2.32||8%|
|Helen Gross||10/10||2492 days||2.27||8%|
|lizzie clarke||10/10||2523 days||2.21||8%|
|Ruben van Selm||10/10||2523 days||2.21||8%|
|Ulrich Merker||9/10||2554 days||2.14||8%|
|Jennifer Frame||10/10||2554 days||2.14||8%|
|Alex Dettori||10/10||2554 days||2.14||8%|
|Oihana San Sebastian||10/10||2554 days||2.14||8%|
|Lara Kratky||10/10||2554 days||2.14||8%|
|Gaelle C||10/10||2584 days||2.09||7%|
|Nicole Joos||10/10||2584 days||2.09||7%|
|samantha perry||10/10||2584 days||2.09||7%|
|kali burnell||10/10||2615 days||2.03||7%|
|Ricky Gullett||10/10||2615 days||2.03||7%|
|Jan Mathias||10/10||2676 days||1.91||7%|
|Juliana Marinho||8/10||2829 days||1.53||5%|
|Sarah Herdewyn||10/10||2829 days||1.61||6%|
|jake long||10/10||2856 days||1.55||5%|
|Shawnee Mohney||10/10||2888 days||1.49||5%|
|rashmi manghrani||10/10||2888 days||1.49||5%|
|Jonathan Liew||10/10||4410 days||0.0||0%|
|Karin Hell||9/10||4700 days||0.0||0%|
|Maria Massalitina||10/10||4714 days||0.0||0%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Flying Kiwi Adventure Tours experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if this experience hasn't received any reviews within the last 43 days. However the Flying Kiwi Adventure Tours experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Flying Kiwi Adventure Tours experience has been adjusted for 200 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org.