Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for The Antarctic Attraction.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

The Antarctic Attraction

Valid Reviews

67 Valid Reviews

The The Antarctic Attraction experience has a total of 69 reviews. There are 67 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 67 valid reviews:

Rating Count Percentage
10/10 8
12%
9/10 10
15%
8/10 17
25%
7/10 10
15%
6/10 4
6%
5/10 8
12%
4/10 2
3%
3/10 3
4%
2/10 3
4%
1/10 2
3%

69.40% Average

The raw data average (mean) for all the The Antarctic Attraction valid reviews is 69.40% and is based on 67 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

47 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 67 valid reviews, the experience has 47 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 47 face-to-face reviews:

Rating Count Percentage
10/10 3
6%
9/10 9
19%
8/10 14
30%
7/10 8
17%
6/10 3
6%
5/10 5
11%
4/10 2
4%
3/10 3
6%
2/10 0
0%
1/10 0
0%

72.13% Average

The raw data average (mean) for all the The Antarctic Attraction face-to-face reviews is 72.13% and is based on 47 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

82.00%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Lars Grosse 8/10 1341 days true 4.29 100%
Per Bang 8/10 1374 days true 4.23 98%
Bernd Giermann 8/10 1418 days true 4.15 96%
Dubrulle 9/10 1446 days true 4.31 100%
Mary Tan 10/10 1487 days 4.23 98%
Gavin Moffatt 9/10 1709 days true 3.8 88%
Lars Schuett 10/10 1775 days true 3.67 85%
Matt Lohmeyer 8/10 1792 days 3.45 80%
Thomas Stuber 7/10 1814 days true 3.27 76%
Angela Neville 5/10 2500 days true 1.82 42%
Neil Beckett 5/10 2798 days 1.35 31%
Paul Kelly 5/10 3010 days 1.01 24%
peterpiper 10/10 3133 days 1.01 23%
Kimothy 8/10 3163 days 0.91 21%
Delore 4/10 3187 days true 0.72 17%
Lorna Williams 7/10 3189 days true 0.82 19%
David & Sue Lokkerbol 7/10 3209 days true 0.79 18%
Thyg Lingdal 9/10 3222 days true 0.84 19%
Jerryusa57 10/10 3223 days 0.84 19%
pauls1892 10/10 3223 days 0.84 19%
qofd 6/10 3499 days 0.25 6%
Jeff Cerjan 8/10 3567 days true 0.15 4%
Andrew Hammond 7/10 3711 days 0.0 0%
Lloyd Shephard 8/10 3915 days true 0.0 0%
Arnold 8/10 3916 days true 0.0 0%
hughesW 8/10 3925 days true 0.0 0%
Chance McGuire 10/10 3953 days 0.0 0%
Peter Ortner 8/10 3962 days true 0.0 0%
Buss 7/10 3966 days true 0.0 0%
Chung Family 6/10 3973 days true 0.0 0%
middendorp 5/10 3999 days true 0.0 0%
alasiac 8/10 4015 days true 0.0 0%
Deede K 9/10 4023 days true 0.0 0%
Bruce_M 1/10 4106 days 0.0 0%
andriesk 5/10 4141 days true 0.0 0%
joevw 3/10 4214 days true 0.0 0%
Johnnie 8/10 4240 days true 0.0 0%
pattie 1/10 4259 days 0.0 0%
MarkP 8/10 4259 days true 0.0 0%
Sally477 7/10 4259 days 0.0 0%
VenesJ 7/10 4279 days true 0.0 0%
Jan 6/10 4289 days true 0.0 0%
CharlotteC 8/10 4294 days true 0.0 0%
kate Smith 2/10 4310 days 0.0 0%
Rory 4/10 4321 days true 0.0 0%
Jan 7/10 4323 days true 0.0 0%
max deloare 2/10 4332 days 0.0 0%
Debbie Mossman 5/10 4333 days 0.0 0%
stueug 9/10 4409 days 0.0 0%
Ken 10/10 4425 days true 0.0 0%
Sam Prior 3/10 4474 days true 0.0 0%
Mark Coffey 2/10 4502 days 0.0 0%
fgregory 8/10 4521 days 0.0 0%
Lorraine Wallis 9/10 4625 days true 0.0 0%
Chrysa Charitou 9/10 4625 days true 0.0 0%
Teresa Wallis 9/10 4625 days true 0.0 0%
Nicole 8/10 4642 days true 0.0 0%
Orla Hansen 10/10 4651 days true 0.0 0%
Paul McDonell 8/10 4651 days true 0.0 0%
Rebekah Holbrook 9/10 4687 days true 0.0 0%
Simon Chettleburgh 7/10 4687 days true 0.0 0%
Aske Helbor 3/10 4702 days true 0.0 0%
ranker_734 5/10 4702 days true 0.0 0%
Rene Schotvanger 7/10 4861 days true 0.0 0%
Andy 6/10 5031 days true 0.0 0%
Sandra 5/10 5031 days true 0.0 0%
Dave 9/10 5036 days true 0.0 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The The Antarctic Attraction experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-4.07% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 43 days. However the The Antarctic Attraction experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The The Antarctic Attraction experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -4.01%
198 -4.03%
199 -4.05%
200 -4.07%
201 -4.09%
202 -4.11%
203 -4.13%

Final Ranking Score

78%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.